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How to Maximize Your IT Services with Lifecycle Management
As businesses become increasingly dependent on technology, service quality becomes more important. With so much riding on IT’s performance, a new service

it blueprint  provide. Service design stage: IT develops a pragmatic service blueprint that balances functionality, performance and cost, while also making key sourcing decisions. Much of the previous service delivery processes from ITIL v2 remain in ITIL v3, including designing for avail - ability, service continuity, continual improvement and gathering feedback. Service transition stage: IT tests services and introduces them into the infrastructure in a controlled manner, according to clearly defined processes for Read More...
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » it blueprint


IT Project Management Tools: MS Project and Its Alternatives (Part 1)
In a previous blog post, I wrote about the Project Manager’s role and some of the constraints that affect the daily life of a PM, namely: scope, time, and cost.

it blueprint  use of PM tools it is essential to have an understanding of the PM’s role in the area of software deployment strategy, and the techniques used to realize the PM’s objectives. The Project Manager’s Key Functions The PM leads the planning and development of the project schedule, including defining the scope of all deliverables, negotiating budgets and schedules, and managing resources to manage and complete a technical project. In order to accomplish these tasks the PM is dealing with: • Staffing Read More...
IT Project Management Tools: MS Project and Its Alternatives (Part 2)
In my last posting I wrote about the functions of project management. When I considered alternatives to MS Project, I started thinking about the functions of

it blueprint  unproductive projects • aligning IT and other projects with the enterprise’s business strategy Potential Vendors to Consider To learn more about the vendors featured in this blog –post and to learn about other vendors in this knowledge space PPM consult TEC’s vendor showcase . Deltek Deltek provides an integrated toolset for PPM. Modules include portfolio analysis, risk management, planning and scheduling, project collaboration, and earned value management (EVM). This modular, integrated suite Read More...
Running and Optimizing IT: A Best-practice Approach
IT has long been one of the best ways to address business challenges. Yet significant obstacles at the level of IT infrastructure stand in the way. Siloed IT

it blueprint  critical to advancing in IT maturity. With a clearly communicated blueprint for accepted architectural practices, organizations can implement solutions and IT service management processes that support them in a more holistic manner. The Open Group Architecture Framework (TOGAF) is an example of an enterprise architectural blueprint that is gaining in popularity. ITIL and TOGAF are complementary standards. Where ITIL is a guideline for improved IT service delivery, TOGAF is defined by the Open Group as a Read More...
ITIL v3: Supporting the Evolution of IT Effectiveness for Improved IT Operations
IT is often characterized as distinct groups pursuing individual agendas and launching disconnected initiatives to increase operational efficiencies. To

it blueprint  business. Service design stage: IT develops a pragmatic service blueprint that balances functionality, performance and cost-and also makes key decisions on sourcing (insourcing, outsourcing, co-sourcing). Service transition stage: IT tests services and introduces them into the infrastructure in a controlled manner according to clearly defined processes for change management, asset and configuration management, and knowledge management. Service operation stage: IT actually delivers and supports the Read More...
Grupo Posadas S.A.B. de C.V. Implements Hosted IT Infrastructure and Saves 30% on IT Maintenance


it blueprint  de C.V. Implements Hosted IT Infrastructure and Saves 30% on IT Maintenance Read More...
A CFO's Guide For Managing IT
In the post Y2K era, many companies have turned to the CFO to oversee the IT function with the CIO or head of IT reporting to the CFO. IT may look

it blueprint  CFO's Guide For Managing IT A CFO's Guide For Managing IT Featured Author - Bill Friend - December 25, 2003 IT Has Changed Forever Often, it is difficult to determine precisely when sea change starts. For the Information Technology sector, it is clear that if the signs were not apparent before, sometime shortly after 12:01 on Saturday, January 1, 2000, things changed forever. Ironically, IT changed, not because something happened, but because of a non-event. Y2K didn't really happen, at least in sense of Read More...
IT Sales Lead Generation: Understanding the Complex Sales Needs of the IT Industry
The sales lead generation process for technology companies is very different from lead generation in other industries. Technology sector needs are more precise,

it blueprint  Sales Needs of the IT Industry IT Sales Lead Generation: Understanding the Complex Sales Needs of the IT Industry If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. TSL provides a range of sales lead generation , telesales and marketing services that increase sales for technology companies worldwide, and keeps their clients happy. Source : Technology Sales Leads (TSL) Resources Related to IT Sales Lead Generation: Understanding the Read More...
Replenishment: What Is It exactly and Why Is It Important?
Replenishment is an area within operations where retailers can find a competitive edge. Excelling at replenishment enables implementation of promotional

it blueprint  What Is It exactly and Why Is It Important? Replenishment: What Is It exactly and Why Is It Important? If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Retail Replenishment can be defined as acquiring product on a recurring basis to support anticipated need. Replenishment is best served as an automated process given the huge number of combinations of items and store locations. Systematic creation and updates to demand Read More...
Managing IT in a Downturn: Beyond Cost-cutting
During a downturn economy, the IT department is often among the first to be hit with senior executives’ cost-cutting initiatives. Yet in some instances, IT

it blueprint  IT in a Downturn: Beyond Cost-cutting During a downturn economy, the IT department is often among the first to be hit with senior executives’ cost-cutting initiatives. Yet in some instances, IT investments deliver more value to a company’s top and bottom lines—by creating new efficiencies and increasing revenues—than any savings gained from traditional IT cost-cutting. Discover the other reasons why your IT spending can actually save money in the long run. Read More...
Building Your Business Case for Best-practice IT Services Delivery
Whether it’s for an in-house delivery model or an on-demand model, a business case needs to justify the total value of a solution. This ensures that the

it blueprint  Business Case for Best-practice IT Services Delivery Whether it’s for an in-house delivery model or an on-demand model, a business case needs to justify the total value of a solution. This ensures that the selected delivery model will help reduce operational costs and drive continuous value from IT investments. Learn how to properly prepare a business case that includes a total cost of ownership (TCO) analysis to assess both cost impacts and line-of-business impacts. Read More...
Why IT Does Matter in BPO
IT plays a critical role in any outsourcing effort. Organizations engaged in or pursuing business process outsourcing (BPO) must ensure that they truly

it blueprint  IT Does Matter in BPO IT plays a critical role in any outsourcing effort. Organizations engaged in or pursuing business process outsourcing (BPO) must ensure that they truly understand the capabilities of their existing software environment, as well as the capabilities of candidate BPO service providers. Embedding IT requirements and capabilities from the start will thus improve the likelihood of success for any BPO endeavor. Read More...
Deliver Smarter Products and Services by Unifying Software Development and IT Operations
Unifying development and operations is a critical aspect of enabling a dynamic infrastructure—one that improves service, reduces cost, and manages risk to

it blueprint  Unifying Software Development and IT Operations Unifying development and operations is a critical aspect of enabling a dynamic infrastructure—one that improves service, reduces cost, and manages risk to better meet the evolving challenges of today’s technology, application, and business environments. This white paper introduces a process and product framework to help organizations enable a more dynamic infrastructure for delivery of smarter products and services. Read More...
IDC MarketScape: Worldwide IT Education and Training 2012 Vendor Analysis
This study assesses key technology vendors participating in the IT education market as a line of business (LOB) to support the sale of their technologies. Based

it blueprint  MarketScape: Worldwide IT Education and Training 2012 Vendor Analysis This study assesses key technology vendors participating in the IT education market as a line of business (LOB) to support the sale of their technologies. Based on IDC's research, observations, and interviews with many of the key participants in the market, this document provides several dozen practices or approaches to successfully building, maintaining, and growing a training business. Know the key research findings. Read More...

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