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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 it bpo call center companies in mysore


Best Practices for Improving Performance in Your Contact Center
Discover the top six approaches to a high-performing contact center in the executive brief, Best Practices for Improving Performance in Your Contac...

it bpo call center companies in mysore  and satisfaction. But is it running at peak performance—keeping your customers happy and building solid, loyal relationships? Discover the top six approaches to a high-performing contact center in the executive brief, Best Practices for Improving Performance in Your Contact Center . You'll learn how to manage your contact center resources—your people and the technology that supports them—to deliver a superior customer response. One that will create loyal customers and set you apart from the

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Process Outsourcing (BPO)

Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact center services. 

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2011 HR Technology Conference & Expo (Day 2): What Happens in Vegas Shouldn’t Have to Stay in Vegas


Day two of the 2011 HR Technology Conference @ Expo was an 8-hour marathon of talking with software vendors and attending various conference learning sessions. Here’s a brief look: Naomi Bloom (Managing Partner at Bloom and Wallace) and Jason Averbook (Co-Founder @ CEO of Knowledge Infusion) kicked off the day with The Great Technology Debate on the topic of HR technology—what we’re seeing and

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Why Is In-transit Visibility (ITV) in the Supply Chain Important?


ITV capabilities allows an organization to meet the challenges of rapidly increasing fuel prices, changes in regulatory requirements, and provides customers with premium services without increasing the total cost of operations. Find out more in this article!

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Social Media in Your Supply Chain Keeps Everyone in the Loop


Social media is adding new value to cloud-based supply chain management for companies of all sizes. Internal social media (via Intranet) and external sites like Facebook and Twitter are being increasingly used in a new, flexible supply chain cycle. Read this article to learn how two very different companies are taking advantage of the unique contribution social media can make to the dynamic supply and demand loop.

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Architecture-Centered Information Systems In The Manufacturing Domain - Part III - Steps in the Architecture Process


Architecture bridges the semantic gap between the requirements and software. Application software systems must be architected in order to deal with the current and future needs of the business organization. Managing software projects using architecture–centered methodologies must be an intentional step in the process of deploying information systems – not an accidental by–product of the software acquisition and integration process.

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Professional Service Strategies that Win: IT’s New Role in the Cloud


Successful enterprise resource planning (ERP) deployment demands a focused examination of the professional services provided by your organization, and the most efficient infrastructure required to support them. You must provide your most important asset—your people—with effective tools that can be accessed remotely, securely, and immediately. Professional service organizations that understand this will be in a strong position to determine the best cloud-based solution for their needs.

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Security in the Software Development Lifecycle


Application security is an important emerging requirement in software development. This article introduces CLASP, an application security process and plug-in to IBM 's Rational Unified Process environment. It was developed by Secure Software, and gives organizations a structured way to address security concerns during the software development lifecycle.

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Wireless (In)Security Trends in the Enterprise


Wireless Fidelity (WiFi) has become a mainstream technology offering great benefits and efficiencies but carrying with it unique security challenges. Unsecured WiFi provides an easy target for hit-and-run style attacks allowing hackers to cause severe damage while remaining invisible and undetected. Ignoring the specific requirements for securing their enterprise network and users against WiFi vulnerabilities, businesses risk loss of confidential data, legal fines and penalties, and brand erosion. By following WiFi security best practices and using the right tools, enterprises can reap the benefits of WiFi while protecting their IT infrastructure from WiFi threats.

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IT Services(2)


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Six Common Mistakes Companies Are Making Today


Read this white paper to learn about the most common mistakes companies are making during a down economy—and find out how you can use business intelligence (BI) to avoid these same mistakes. Plus, take a quick quiz to evaluate your own company’s BI quotient and find out which BI approach will help you avoid these blunders.

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Leadership When It Really Matters: A Closer Look at Investing in PLM Technology to Profit in a Down Economy


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Delivering Information Faster: In-Memory Technology Reboots the Big Data Analytics World


In-memory technology—in which entire datasets are pre-loaded into a computer’s random access memory, alleviating the need for shuttling data between memory and disk storage every time a query is initiated—has actually been around for a number of years. However, with the onset of big data, as well as an insatiable thirst for analytics, the industry is taking a second look at this promising approach to speeding up data processing. See how it works and how to revolutionize the way you run your business.

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Standardized, scalable, pre-assembled, and integrated data center facility power and cooling modules provide a total cost of ownership (TCO) savings of 30% compared with traditional, built-out data center power and cooling infrastructure. Avoiding overbuilt capacity and scaling the design over time contributes to a significant percentage of the overall savings. This white paper provides a quantitative TCO analysis of the two architectures, and illustrates the key drivers of both the capex and opex savings of the improved architecture.

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Secure in a Foundry


Foundry Networks™, Inc. announced that they would be incorporating Secure Shell (SSH) Technology for free in all of its high-performance switching devices. That’s right! Foundry Networks has just made every Network Manager’s dream come true.

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Future Trends in Wholesale Distribution—Part 2: Outside-In Omnichannel Fulfillment


The TEC Vendor Challenge was in full swing last week, with 2 days' worth of vendor demonstrations from Epicor, IBS, Infor, Microsoft, NetSuite, SAP, and VAI, as well as presentations and dynamic discussions. Part 1 of this series ran down the highlights on how disruptive innovations are changing the landscape of the wholesale distribution industry. This post recaps the panel presentation.

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