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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 it consulting interaction diagram


AuraPortal: A BPM Vendor Worth Checking Out
AuraPortal, a new business process management (BPM) vendor, offers a solution that creates business process execution models without the need for heavy IT

it consulting interaction diagram  approach. This allows the IT staff to focus on third-party systems integration and systems infrastructure tasks. For the procedural side of the process automation, AuraPortal delivers a tool set that reduces the time for generating business results. Examples of these features are the different types of system tasks, connectors, and import functions.   The DAD Technology Revisited As mentioned earlier, AuraPortal has recently incorporated the innovative form control tool DAD. This system converts a

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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