X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 it hardware service rfp


Technology Hardware Maintenance-Acquiring and Managing Cost Effective Service
Hardware maintenance can represent a significant information technology cost, but options for managing that cost exist. If you analyze hardware maintenance

it hardware service rfp  analytical, sales, financial and IT roles. As a Principal with Technology Contract Solutions (TCS) Mr. Hennigan focuses on helping clients minimize the risk and cost associated with their technology acquisitions. His recent experiences have included the financial analysis of a data center relocation for a major brokerage house, an analysis of the data center hardware and software contract portfolio for a large Midwest healthcare, the negotiation of a multi-year hardware break/fix contract for a large

Read More


Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM) RFI/RFP Template

Customer Engagement Management, Contract and Warranty Management, Work Order Management, Inventory, Logistics, and Parts Planning, Workforce Forecasting and Planning, Scheduling and Routing, Integration, and Analytics &Reporting and Technical Functionality 

Evaluate Now

Documents related to » it hardware service rfp

How Effective Project Management Leadership Enabled the Logistics Industry to Reap Large Rewards, Part 2


Emerging Trends in the Logistics and Distribution Knowledge Areas 1. RFIDRFID technology is the hardware used to communicate information (typically bar code information) to computer software systems that gather and use the data (such as a WMS). The manufacturing of RF equipment is dominated by several market leaders that typically go to market through various distribution channels, including

it hardware service rfp  distribution channels, including resellers. It is important to recognize that RF technology provides the backbone—but not the nerve center—of a physical operation.In other words, RF provides the ability to gather data, but not necessarily to make use of it. RF and bar coding technologies need to be implemented in conjunction with software systems that not only gather the data, but that also respond to it in real time or in batch mode. RF technology has evolved from its origins in proprietary systems Read More

TEC Helps Companies Compare, Select, and Evaluate Health Care Information Management Systems


Enterprise software analyst firm Technology Evaluation Centers (TEC) recently launched its Health Care Information Management Systems (HCIMS) Evaluation Center, to help health care professionals, consultants, and decision makers compare the most qualified HCIMS systems based on their own, unique priorities.

it hardware service rfp  to evaluate properly the IT products and vendors.” Before companies approach vendors for a request for proposal (RFP), TEC suggests companies engage in an on-line comparison of the leading solutions under consideration, in order to reduce the costs, time, and risks in the selection process. According to the Standish Group (2005), 52.7 percent of IT projects cost 189 percent of the original estimates. This represents $75 billion (USD) yearly that is spent on failed IT projects in the United States Read More

Beware of Vendors Bearing Solutions


Hype has been a major factor in the recent downfall of some of the enterprise application industry's most illustrious players. This article presents some very simple things that you can do to prevent yourself and your company from being tomorrow's lead story in the industry trades.

it hardware service rfp  they sued the vendor. It was not the first time this happened with that vendor. A well-known solutions provider's sales teams routinely forgot to tell prospects that an additional (and expensive) piece of hardware was required in order to run that vendor's next generation version of their product. Even after the requirement was mentioned in a Gartner group report, the practice reportedly continued. Some vendors routinely announce partnerships with other vendors. In many cases, this is not strategic, Read More

5-step CRM Software Selection Guide: A Pragmatist’s Guide to CRM Software Selections


Selecting a new enterprise customer relationship management (CRM) solution is an undertaking that requires careful planning and managed execution. And in fact, there are a number of common mistakes that organizations make. Failing to execute the selection process in an objective and structured fashion can be an expensive financial mistake—as well as a fatal hit to your professional reputation.

it hardware service rfp  the software and running it on your own hardware, the SaaS vendors provide the software as a subscription service running on their hardware typically in state-of-the-art data centers. Under this model there is no need to buy hardware or deal with the network connectivity, security and redundancy issues. In many cases, the SaaS solutions can be implemented without the involvement of the IT department – a paradigm shift indeed. The SaaS model is not without its own set of unique factors that need to be Read More

Self Service Business Intelligence


Self service BI is technology that provides non-technical individuals who need data with the ability to gather and display meaningful information. The technical and business complexities of identifying data sources, transforming and integrating data sets, enhancing data quality, and providing a data repository are necessarily addressed before a self service BI application is made available. Read this white paper to learn more about how the technical framework and infrastructure for supporting self service BI underlies the foundation of a successful business solution and how to approach deployment of such as solution.

it hardware service rfp  individuals who need data with the ability to gather and display meaningful information. The technical and business complexities of identifying data sources, transforming and integrating data sets, enhancing data quality, and providing a data repository are necessarily addressed before a self service BI application is made available. Read this white paper to learn more about how the technical framework and infrastructure for supporting self service BI underlies the foundation of a successful business Read More

Moving to Self-Service Business Intelligence


Learn how in the Forrester report Why and How Enterprises are Moving to Self-service Business Intelligence.

it hardware service rfp  to Self-Service Business Intelligence With the crushing volume of data most businesses deal with, your knowledge workers probably spend more time searching for the information they need than actually performing their jobs. And the problem is only getting worse. The solution isn’t more complex and expensive enterprise business intelligence (BI) solutions. Nor are user installed patchwork tools the answer —and can create operational and compliance nightmares. Getting the right information to the right Read More

Good Customer Service Is Simple


Outstanding customer service is a competitive advantage. Most companies salute good customer service as a key objective. But in its simplest form, what is good customer service? Olin Thompson lays down some basic requirements for businesses and explains the role of business processes in supporting good customer service.

it hardware service rfp  my first name, and it is very expensive. My expectations for this restaurant are very high. If they fail to meet my high expectations, I am not a happy customer. My expectations for these two establishments are very different, but in both cases, I measure my satisfaction against my expectations. What do your customers expect from you? How do you know? That’s simple, too: you ask them. If their expectations are different from yours, there’s a problem. It is very important that you have a mutual Read More

Understanding Service-oriented Architecture and Its Impact on Small Manufacturers


Within the manufacturing community, the arrival of the latest, greatest enterprise software technology is often met with skepticism. The right service-oriented architecture (SOA) application, however, can reverse such doubts, as SOA continues to emerge as the dominant technical platform for building next-generation business applications. Its potential to transform enterprise software applications is not only well hyped—it’s also well documented.

it hardware service rfp  customers can expect: Secure IT Investments: Customers will not have to switch platforms, re-implement software, and/or incur additional hardware and training costs to receive expanded capabilities. Connectivity: SOA provides the flexibility to collaborate via the sharing of data across a manufacturer’s supply chain and the ability to view application programming interfaces (APIs) for augmenting existing functionality. Enhanced Product Quality: SOA reduces the number of areas within the Made2Manage Read More

Microsoft Dynamics NAV with Drink-IT from NORRIQ Forms the IT Basis for Carlsberg’s Asian Expansion




it hardware service rfp  from NORRIQ Forms the IT Basis for Carlsberg’s Asian Expansion Read More

IT Epidemic: Treating IT Client Relationship Breakdown


The frequency of breakdowns in the IT client relationship is reaching epidemic proportions. Indeed, an IT client breakdown is comparable to the onset of an illness. If caught early enough, treatment is often relatively painless. However, if left to advance to the later stages, or full maturity, the treatment will not only be invasive, but also require significant recovery time.

it hardware service rfp  Epidemic: Treating IT Client Relationship Breakdown The frequency of breakdowns in the IT client relationship is reaching epidemic proportions. Indeed, an IT client breakdown is comparable to the onset of an illness. If caught early enough, treatment is often relatively painless. However, if left to advance to the later stages, or full maturity, the treatment will not only be invasive, but also require significant recovery time. Read More

A Green Guide to Streamlining Field Service Operations: Saving Money . . . and the Planet


With three primary “green” benefits to implementing cutting-edge field service technology solutions, every company—across any industry—can justify the effort based on the specific priorities that speak to it. In this analysis, we will review each of these benefits, outlining the range of advantages and concrete ROI. Regardless of a company’s priorities, this multi-layer list of benefits makes the decision a clear one.

it hardware service rfp  . and the Planet With three primary “green” benefits to implementing cutting-edge field service technology solutions, every company—across any industry—can justify the effort based on the specific priorities that speak to it. In this analysis, we will review each of these benefits, outlining the range of advantages and concrete ROI. Regardless of a company’s priorities, this multi-layer list of benefits makes the decision a clear one. Read More

Case Study: VAI Improves Customer Service with Business Portal


Vormittag Associates, Inc. (VAI) provides enterprise resource planning software and associated services to clients in the manufacturing, wholesale, and retail industries. To facilitate everyday business processes, VAI began to consider a business portal. As a software provider, VAI was intimately familiar with a number of portal products, and decided that IBM Workplace Services Express was best suited for the company.

it hardware service rfp  for the future whatever it may bring by providing affordable Enterprise Resource Planning (ERP) software and associated services to clients in the manufacturing, wholesale and retail industries. The VAI S2K suite of products helps small and mediumsized businesses (SMBs) stay on top of fast-moving markets by allowing them to visualize and optimize financial, manufacturing and distribution processes. Plus VAI offers customer relationship management (CRM) software and customized e-business solutions. To Read More

Reverse Logistics for Service


Reverse logistics management for service requires specialized software that accounts for many transactions and processes unique to installed base support. By implementing a configurable solution that automates the end-to-end reverse logistics cycle, service organizations can increase productivity, improve the customer experience, and significantly reduce costs. Find out more.

it hardware service rfp  service organizations can increase productivity, improve the customer experience, and significantly reduce costs. Find out more. Read More

The Importance and Benefits of Automatic Technician Scheduling in Field Service Operations


Deciding which technicians to assign to service orders, and when to schedule and dispatch them can be a tricky if not complicated process. And that’s not all! Service demands and schedules are incredibly dynamic and constantly changing throughout the day. Most service companies today require an automated and real-time approach to scheduling field service staff. Know the benefits of implementing a dynamic scheduling engine.

it hardware service rfp  Importance and Benefits of Automatic Technician Scheduling in Field Service Operations Deciding which technicians to assign to service orders, and when to schedule and dispatch them can be a tricky if not complicated process. And that’s not all! Service demands and schedules are incredibly dynamic and constantly changing throughout the day. Most service companies today require an automated and real-time approach to scheduling field service staff. Know the benefits of implementing a dynamic scheduling Read More