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Top Ten Reasons to Automate Your IT Processes
Today's IT infrastructure is more complex than ever. There are more applications, more servers both physical and virtual, larger global networks, and more data;

it helpdesk flowchart  Reasons to Automate Your IT Processes Today's IT infrastructure is more complex than ever. There are more applications, more servers both physical and virtual, larger global networks, and more data; all of which needs to be managed. Businesses can't afford to solve this problem by continually adding to headcount. They have to find a way to manage it all more efficiently. This white paper explains the top ten reasons why businesses are adopting IT process automation. Read More...
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » it helpdesk flowchart


Drink-IT Is TEC Certified for Mixed-Mode Enterprise Resource Planning
TEC is pleased to announce that Drink-IT by the NORRIQ Group is now TEC certified in the mixed-mode enterprise resource planning (ERP) software space. Drink-IT

it helpdesk flowchart  for analysis and reporting. It is built on the latest release of standard Microsoft technology, with Microsoft Dynamics NAV as the core component, making Drink-IT a standard and scalable solution that can support businesses as they grow. Drink-IT has held the status of “certified for Microsoft Dynamics NAV” (CfMD) for the last 6 years.    NORRIQ’s added functionality supports global beverage producers and distributors in a number of areas beyond the Dynamics NAV solution: Figure 1 : Drink-IT Read More...
Building Your Business Case for Best-practice IT Services Delivery
Whether it’s for an in-house delivery model or an on-demand model, a business case needs to justify the total value of a solution. This ensures that the

it helpdesk flowchart  Business Case for Best-practice IT Services Delivery Whether it’s for an in-house delivery model or an on-demand model, a business case needs to justify the total value of a solution. This ensures that the selected delivery model will help reduce operational costs and drive continuous value from IT investments. Learn how to properly prepare a business case that includes a total cost of ownership (TCO) analysis to assess both cost impacts and line-of-business impacts. Read More...
CRM: What Is It and Why Do It? Part One: Historical Background
Many consultants, vendors, and analysts today define CRM in terms of being a customer-centric business strategy that is enabled by a set of applications that

it helpdesk flowchart  What Is It and Why Do It? Part One: Historical Background Historical Background Customer relationship management (CRM), a concept that has been around since the mid 90s, has its roots in the technology of sales automation and call center operations. At that time, it was thought that merging the customer data from the field (sales) with the call center interactions would result in more informed interactions with the customer. The concept resonated with user organizations and soon mergers and Read More...
Columbus IT
Columbus IT is a global technology consulting and software development company dedicated to improving your operations. You can count on Columbus for low

it helpdesk flowchart  IT Columbus IT is a global technology consulting and software development company dedicated to improving your operations. You can count on Columbus for low risk implementations of ERP, BI, and CRM systems and faster ROI. At Columbus, software development is not an afterthought – you get the benefit of an entire division that is completely focused on the development of high quality industry solutions. Underscoring our leadership in the industry, we have been recognized as ‘Global Partner of the Read More...
Drink-IT
Drink-IT@ is a modular software suite that is intended mainly for producers and distribution centers in the beverage industry, such as breweries, specialized

it helpdesk flowchart  IT Drink-IT® is a modular software suite that is intended mainly for producers and distribution centers in the beverage industry, such as breweries, specialized beverage wholesalers, and beverage producers. Drink-IT enables them to cover all enterprise resource planning (ERP) and customer relationship management (CRM) processes in one integrated solution. Drink-IT enables companies to make informed decisions in production and quality management, logistics, sales, and promotions, and helps them Read More...
IT Management and Development
The IT management and development business area focuses on developing the tools and resources required to understand, use, and manage IT infrastructure in order

it helpdesk flowchart  Management and Development The IT management and development business area focuses on developing the tools and resources required to understand, use, and manage IT infrastructure in order to help companies enhance their operational, tactical, and strategic capabilities. Tools for IT management and development can help companies control and measure the quality and effectiveness of their IT infrastructures, and manage software and hardware development tasks. Challenges related to IT management and Read More...
ALDEA IT Consulting
ALDEA is an impartial management consulting firm located in Poland. It started business as the IT services and consulting department of HLB Frackowiak i

it helpdesk flowchart  IT Consulting ALDEA is an impartial management consulting firm located in Poland. It started business as the IT services and consulting department of HLB Frackowiak i Wspólnicy, the largest Polish financial auditing company, and a member of one of the largest consulting groups in Poland. ALDEA is an accredited service provider within the framework of the SOP ICE EU programme implemented by the Polish Agency for Enterprise Development in the field of innovations and new technologies. Read More...
Retained IT Staff: On e Size Doesn’t Fit All Models
Retaining good IT staff for clients is no easy task. They face issues regarding competitive rates, contracts, benefits, liabilities, and more. So how do

it helpdesk flowchart  IT Staff: On e Size Doesn’t Fit All Models Business Continuity Management must expand beyond the traditional IT focus to include the Business Unit operational needs. These include relocation, revised operational procedures at the relocation site, staffing, provisioning for the relocation site, human impact from the disaster, corporate policies on compensation until normal operations resumes, supply chain or outsourcing due diligence Source: Estrella Partners Group LLC Resources Related to Read More...
The IT Rights of Digistan
The Hague Declaration, recently published by The Digital Standards organization, proposes that all governments adhere to free and open standards for IT

it helpdesk flowchart  IT Rights of Digistan The Hague Declaration , recently published by The Digital Standards organization, proposes that all governments adhere to free and open standards for IT activities. Something that strikes me about Digistan's declaration is its basis in the Universal Declaration of Human Rights and not a technical document. The three things The Hague Declaration calls on all governments to do, are as follows. Procure only information technology that implements free and open standards; Deliver e-gove Read More...
Innovative IT Consulting
Innovative IT Consulting, LLC is a different kind of IT Professional Services firm. Passionate, caring and hands-on - we help our clients plan and execute ERP

it helpdesk flowchart  IT Consulting Innovative IT Consulting, LLC is a different kind of IT Professional Services firm. Passionate, caring and hands-on - we help our clients plan and execute ERP projects that are crititcal to their success and in many cases transform their businesses to take advantage of new business models, processes and plans. We are 100% dedicated to the success of our clients, who are typically mid-sized firms and 'small enterprises' looking to compete, grow and differentiate themselves in Read More...
Aligning Business with IT through IT Portfolio Management and IT Governance
When business uncertainties are frequent and compliance with regulations is mandatory, it can be a challenge to keep information technology (IT) synchronized

it helpdesk flowchart  Business with IT through IT Portfolio Management and IT Governance Aligning Business with IT through IT Portfolio Management and IT Governance If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Patni's dedicated IT Governance Center of Excellence (CoE) helps businesses to adopt effective IT Governance strategies that will help them control, comply and align IT with business priorities. Source : Patni Computer Systems Limited Read More...
Pund-IT, Inc.
Pund-IT provides analysis publications including market trend reports, white papers, commentary on breaking events, and a weekly newsletter. The company was

it helpdesk flowchart  IT, Inc. Pund-IT provides analysis publications including market trend reports, white papers, commentary on breaking events, and a weekly newsletter. The company was founded by principal analyst Charles King. Read More...
If It Ain’t Broke, Don’t Fix It!!!
“If it ain’t broke, don’t fix it.” If this proverb were applied in today’s operations, every organization would be in a reactive mode of maintenance and work

it helpdesk flowchart  It Ain’t Broke, Don’t Fix It!!! “If it ain’t broke, don’t fix it.” If this proverb were applied in today’s operations, every organization would be in a reactive mode of maintenance and work against the lean manufacturing concepts. Any breakdown or downtime on the manufacturing floor, in the warehouse, in transportation, or any other business process will create missed customer commitments, failed deliveries, idle time, and lost labor hours. Instead of taking the risk and being in reactive Read More...
Enterprise Application Integration - Where Is It Now (And What Is It Now)? Part 1: What Is It Now?
Since January 2000 when TEC last addressed the trends in Enterprise Application, there have been massive changes in the overall direction of Application

it helpdesk flowchart  Integration - Where Is It Now (And What Is It Now)? Part 1: What Is It Now? Enterprise Application Integration - Where Is It Now (And What Is It Now)? Part 1: What Is It Now? M. Reed - September 3, 2001 Summary Since January 2000 when TEC last addressed the trends in Enterprise Application, there have been massive changes in the overall direction of Application Integration in general and EAI in particular. A great many of the players have changed in the vendor arena, new terminology ( buzz-phrases like Read More...

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