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 it infrastructure as a service


Content as a Service: a New Model for E-learning Content Delivery
How can a company ensure that users are taking the “right” course if they do not identify and understand their strategy for content delivery? Can content be

it infrastructure as a service  a CaaS offering as it provides not only the DVD rack but also the player, the HD TV, the surround sound stereo, with the choice of multiple titles from multiple vendors. The complete system provided easily with no investment in infrastructure or additional resources is the real value to organizations. iContent incorporates storage, management, security, and delivery, removing the problems encountered with a storage only solution. By addressing the real issue of content delivery and the end-user

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Browse RFP templates

Visit the TEC store for RFP templates that can save you weeks and months of requirements gathering, and help ensure the succes of your software selection project.

Browse Now
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

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Outsourcing--IT Infrastructure RFI/RFP Template

Employee Information, IT Facility and Data Center Operation, Distributed Technology Operation, Network and Communications Service, Business Continuity and Disaster Recovery, Security, Certifications and Accreditations, Client Experience, Business Flexibility  

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Documents related to » it infrastructure as a service

Enterprise Resource Planning for Services: Has Software as a Service Become Service-oriented Architecture for Small to Medium Businesses?


In the past, enterprise resource planning (ERP) initiatives were far too costly for smaller organizations to consider. However, a trend has recently emerged where software vendors are now offering software-as-a-service business models for ERP implementation to even the smallest organizations.

it infrastructure as a service  of maintaining a comprehensive IT infrastructure or the initial investment of purchasing software licenses. Consequently, ERP initiatives have recently piqued the interest of SMB organizations in a number of service sectors. Defining SOA and SaaS At a high level, SOA is a technological platform that organizations employ to standardize the interaction and collaboration of disparate applications. Although this can be achieved through various means, web services have become popular methods employed by ERP Read More

Software as a Service beyond Customer Relationship Management and Sales


Applications are more often outsourced than infrastructure, and this is increasingly done through software as a service (SaaS). Vendors such as WebEx, Webcom, MCA Solutions, and Ariba are delivering applications as SaaS.

it infrastructure as a service  configuration. There is no IT infrastructure required (other than the Internet connection), and, in the case of MCA, the hosting service provides the hardware (though there are talks about SunGuard taking over if a critical mass of customers is reached). Also, fewer IT resources are required, since setup, administration, and upgrades are part of the service. A monthly subscription fee allows companies to access SPO and related services over the Internet, and leverage all of SPO's features and Read More

SOA as a Foundation for Applications and Infrastructure


SOA promises interoperability in the heterogeneous business world by promoting loosely-coupled architecture, reusing software, and ending vendor-dependency. However, to be viable, dominant vendors must redesign and expose the hundreds of application functions as services. How are they meeting this challenge?

it infrastructure as a service  combinations are comparable when it comes to providing business process-oriented solutions to larger corporations at this stage. Oracle and PeopleSoft applications with Oracle's infrastructure platform, SAP applications and SAP NetWeaver, and IBM technology and its consulting capabilities, are fairly comparable in this realm. Thus, to differentiate itself, IBM recently announced a new service to help companies build capabilities that support business goals, while freeing up currently overstretched Read More

On-demand IT Asset Management: What It Is, Why You Need It, and How You Can Benefit.


You probably know that managing your IT assets and infrastructure is becoming increasingly more complex, as your company operates on a broader, more global scale. But do you know what IT asset management (ITAM) is and how it can benefit your company? Learn about ITAM solutions that can help your organization gain greater control over the various components, including software and hardware, within your IT architectures.

it infrastructure as a service  associated business services to IT infrastructure components.” Improved procurement processes Because ITAM streamlines and centralizes all technology purchasing activities – instead of allowing them to continue to be managed on a department by department basis – unnecessary or duplicate acquisitions are eliminated. And, companies can achieve economies of scale from suppliers by performing more accurate evaluations of vendor performance, fostering stronger relationships, easing negotiation Read More

Outsourcing, IT Infrastructure


The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical types of activities that these providers perform include data center operations; network operations; backup/recovery services, data storage management services; system administration services; end user support of desktop PCs, laptops, and handheld devices; web site, or application hosting, etc.

it infrastructure as a service  IT Infrastructure The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical types of activities that these providers perform include data center operations; network operations; backup/recovery services, data storage management services; system administration services; end user support of desktop PCs, laptops, and handheld devices; web site, or application hosting, Read More

Top 10 Reasons Why a Metals Company Should Move to a Packaged ERP Software Solution Today


Most metals companies are recognizing that it’s time to consider replacing their aging in-house developed information systems with a commercial enterprise resource planning (ERP) solution. There are many reasons why these companies should make the move to an industry-specific solution—the first being that the quality of their systems can be the limiting factor for growth in today’s competitive markets.

it infrastructure as a service  companies are recognizing that it’s time to consider replacing their aging in-house developed information systems with a commercial enterprise resource planning (ERP) solution. There are many reasons why these companies should make the move to an industry-specific solution—the first being that the quality of their systems can be the limiting factor for growth in today’s competitive markets. Read More

IFS Field Service Management: Field Service Management (FSM) Competitor Analysis Report




it infrastructure as a service  Field Service Management (FSM) Competitor Analysis Report Read More

Service Network Optimization: Achieving Success in Field Service


Most service delivery managers and executives quickly realize that there are a number of 'pain points' involved in trying to manage service delivery efficiently, which can lead to a complete inability to manage business. However, the Service Network Optimization (SNO) model from ServicePower is a set of service offerings and technology designed to help service organizations make the right decisions.

it infrastructure as a service  lead to a complete inability to manage business. However, the Service Network Optimization (SNO) model from ServicePower is a set of service offerings and technology designed to help service organizations make the right decisions. Read More

IT Epidemic: Treating IT Client Relationship Breakdown


The frequency of breakdowns in the IT client relationship is reaching epidemic proportions. Indeed, an IT client breakdown is comparable to the onset of an illness. If caught early enough, treatment is often relatively painless. However, if left to advance to the later stages, or full maturity, the treatment will not only be invasive, but also require significant recovery time.

it infrastructure as a service  Epidemic: Treating IT Client Relationship Breakdown The frequency of breakdowns in the IT client relationship is reaching epidemic proportions. Indeed, an IT client breakdown is comparable to the onset of an illness. If caught early enough, treatment is often relatively painless. However, if left to advance to the later stages, or full maturity, the treatment will not only be invasive, but also require significant recovery time. Read More

A Step-by-step Guide to Securing Your MS IIS Web Server with a Digital Certificate


You have a Microsoft Internet Information Services (MS IIS) web server. But what about your digital certificate solution? Learn how to test, purchase, install, and use a digital certificate from thawte with your MS IIS, and ensure efficient management of encryption keys and digital certificates with best practices. Learn how you can address online security issues to build the confidence of your customers.

it infrastructure as a service  MS IIS Web Server with a Digital Certificate You have a Microsoft Internet Information Services (MS IIS) web server. But what about your digital certificate solution? Learn how to test, purchase, install, and use a digital certificate from thawte with your MS IIS, and ensure efficient management of encryption keys and digital certificates with best practices. Learn how you can address online security issues to build the confidence of your customers. Read More

E-Commerce Lesson: Success Gets a Yawn, Failure Takes a Beating


ERP giant SAP Aktiengesellschaft announced full details of its Internet strategy. Consumer electronics giant Best Buy announced 2Q earnings rise of 34 percent, but delays Internet launch.

it infrastructure as a service  might have been earthshaking. It takes an early lead among the ERP vendors and positions itself to meet growing challenges from such software component manufacturers as Ariba, Commerce One and Concur. However, neither the stock market nor news analysts seemed to care very much. Almost simultaneously, Best Buy announced second quarter earnings of $59 million (28 cents per share) which were up 34 percent from its Q2 earnings ($44.1 million; 21 cents per share) of a year ago. However, the company also noted Read More

Service Partners


Service Partners is a business consulting company with more than 20 years of experience in enterprise resource planning (ERP), customer relationship management (CRM), and supply chain management (SCM) implementation projects.

it infrastructure as a service  a business consulting company with more than 20 years of experience in enterprise resource planning (ERP), customer relationship management (CRM), and supply chain management (SCM) implementation projects. Read More

Multi-channel Service Delivery: Getting Customers the Service they Want, Where, and When they Want It


While today’s best-in-class organizations do leverage multiple channels to eliminate unnecessary dispatches or service calls, they are most interested in enveloping their customers with the right level of service information via the channels where customers prefer to receive such information. Learn how connecting with customers allows these companies to outperform their peers in key customer-facing and financial metrics.

it infrastructure as a service  and When they Want It While today’s best-in-class organizations do leverage multiple channels to eliminate unnecessary dispatches or service calls, they are most interested in enveloping their customers with the right level of service information via the channels where customers prefer to receive such information. Learn how connecting with customers allows these companies to outperform their peers in key customer-facing and financial metrics. Read More

How to Survive a Software Selection Project When Your Boss Is a Sociopath


Is your boss the main reason you call in sick on Monday mornings? Do you need to “manage” your boss in order to get any work done? Do you find yourself in the position of having to defend your boss when talking to colleagues? Hello, your boss might be a sociopath. This may or may not be news to you. Time for a quick quiz. I am going to refer to your boss as “he,” but sociopathic

it infrastructure as a service  instructions/mixed signals that make it impossible for you to execute your tasks? If you answered “yes” to one or more of these questions, your boss is possibly whacked. I feel for you. I have been there, done that, bought the straitjacket. In the context of a normal working environment, working for a sociopath is painful, but not necessarily out of the ordinary. Corporations in particular are notorious for rewarding sociopathic behavior (see also: Financial Crisis of 2007-2010 ). But in the context Read More