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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 it infrastructure library certification


ITIL v3: Supporting the Evolution of IT Effectiveness for Improved IT Operations
IT is often characterized as distinct groups pursuing individual agendas and launching disconnected initiatives to increase operational efficiencies. To

it infrastructure library certification  latest version of the IT Infrastructure Library (ITIL) . Since it was first introduced in the 1980s, ITIL has evolved to form the basis for IT Service Management (ITSM) practices as well as ISO/IEC 20000 certification. Originally concerned with infrastructure management, ITIL focused on stability and control-with IT operating as a group of technical experts managing assets to reduce disruptions to the business. With ITIL v2, the notion of ITSM came to fruition. IT was seen as a service provider-separate

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Outsourcing, IT Infrastructure

The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical types of activities that these providers perform include data center operations; network operations; backup/recovery services, data storage management services; system administration services; end user support of desktop PCs, laptops, and handheld devices; web site, or application hosting, etc.  

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Documents related to » it infrastructure library certification

ITIL Foundation Fasttrack-The Way You Want It!


The case company is rolling out new professional service concepts, addressing the customer need for services fitting the information technology infrastructure library (ITIL) framework. A centrally located team needed ITIL service knowledge and certification before training service development, consulting, and sales. Implement applied the Foundation Fasttrack concept—fast-paced, flexible learning in a familiar environment.

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Cloud Assets: A Guide for SMBs-Part 3


Cloud computing is allowing small to medium businesses (SMBs) to gain access to premium enterprise solutions without the traditional price tag of hardware and software licenses. This third and final part of a guide to cloud assets for SMBs reviews various types of cloud configurations and the ramifications of these setups for your organizations, and also considers some of the challenges of public cloud solutions.

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Reporting Value of IT Services with Balanced Scorecards


A balanced scorecard is a measurement system for management that provides real insight into the status of a business or some part of it. Developed by Kaplan and Norton in the early 1990s, balanced scorecards provide a control system that helps ensure the right balance between different, and often times conflicting, perspectives. For example, an insurance company may increase profitability by offering incentives to claims assessors for taking a tough stance on payout, but will soon find dissatisfaction among its clients that may lead to lost business. Scorecards help ensure this balance and are an improvement over more traditional single dimension approaches that tend to be based purely on expense management and business growth.

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Reducing Operational Risk of IT Service in Finance


An overview for CIOs of the provision and management of IT services at a level that addresses the risk management issues raised by the Basel Committee's New Capital Accord expected to become effective during 2006. Because of the dependence financial institutions have on IT services, the accord requires adequate provision to assure the availability of these services. Centauri Business Service Manager is presented as the solution: one that allows a CIO to assess current risk levels, measure ongoing risk and support a process of ongoing improvement to reduce this risk. Furthermore, Centauri provides the financial institution with a cost-effective balanced scorecard to improve decision-making.

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The Benefits of Focusing on a Niche and Serving it Well: EcFood - A Dot-com Making It


ecFood is a strategic sourcing vendor focused on the industrial food market. Its recent financial results prove that being highly focused can bring value to the target market and success to a "dot-com".

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Bizagi BPM Suite Certification Report


Bizagi BPM Suite by Bizagi is now certified by TEC in the business process management software space.

According to TEC senior analyst Jorge Garcia, Bizagi BPM incorporates the features characteristic of a state-of-the-art BPM solution within a simple yet powerful business process management suite, and Bizagi BPM is a solution that should be given due consideration by organizations looking for a full-fledged BPM solution.

Bizagi’s mantra from its BPM Suite, “modeling over programming,” encompasses how the organization looks at the BPM practice. With this key approach, Bizagi provides an enriched BPM suite oriented to avoid the hurdle of programming as much as possible, liberating business users to use Bizagi with a pure model-based approach, with minimal coding. Bizagi BPM is also fully business process compliant, with standards such as business process model and notation (BPMN).

Find out more in the Bizagi BPM Suite TEC certification report, including key product differentiators, a detailed look at support of processes and new functionality with the latest version of the BPM Suite, and detailed functionality graphs comparing Bizagi BPM Suite to competitor solutions in the major functionality areas for business process management solutions.

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Web-scale 101: From Hyper Convergence to Cloud Infrastructure


Learn the new approach to data center infrastructure and how it could influence your business.

Some questions this web-scale guide delves into include:
  • What is web-scale and what are its key characteristics?
  • What are the potential benefits to enterprise IT from web-scale?
  • What are the different approaches to bringing web-scale principles and technologies into enterprise datacenters?
  • Are web-scale principles essential to designing hyper-converged solutions?


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PTC Windchill 10 for Product Lifecycle Management (PLM) Certification Report


PTC Windchill 10 is TEC Certified for online evaluation product lifecycle management (PLM) solutions in the PLM Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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New TEC Certification of UNIT4 Agresso Business World


UNIT4 has successfully completed a new TEC Certification process for Agresso Business World, its global enterprise resource planning (ERP) solution for people-centric businesses and organizations such as professional services, education and local government. TEC Certification is designed to help organizations evaluate enterprise software solutions so they can make more informed buying decisions

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Computer, IT, and Software


The computer, IT, and software industry represents permanent innovation and change: new technologies, new business models, and the constant search for best business and technology practices. In a market that changes every day, high financial risks must be addressed accordingly. Computer, IT, and software companies must take action to maintain profitability and stay competitive. Leading companies in this industry that adopt technologies to help meet their business, operational, and manufacturing needs can set an example for other industries.

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