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Aligning Business with IT through IT Portfolio Management and IT Governance
When business uncertainties are frequent and compliance with regulations is mandatory, it can be a challenge to keep information technology (IT) synchronized

it infrastructure metrics  IT Portfolio consists of IT assets and Projects. Projects represent investment towards creating assets. The assets comprise business applications and infrastructure. Infrastructure assets comprise entities such as servers, desktops, storage solutions, infrastructure management solutions and networks. For purpose of simplicity, we will consider information assets as that which include the vast amount of corporate data, customer data, and process information as part of application assets. Of all the assets, Read More

Outsourcing, IT Infrastructure
The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical type...
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Documents related to » it infrastructure metrics


Reporting Value of IT Services with Balanced Scorecards
A balanced scorecard is a measurement system for management that provides real insight into the status of a business or some part of it. Developed by Kaplan and

it infrastructure metrics  this process are the IT Infrastructure Library (ITIL) Service Delivery and Service Support modules. Although this process needs to be tailored to suit the specific implementation - and that is no easy task - it does provide an internal process whose effectiveness can be measured and displayed on the scorecard. Of course, implementing ITIL in order to satisfy the requirements of a scorecard somewhat misses the point of ITIL, but organizations that have a well-defined process (such as ITIL) certainly have a Read More
Using Business Intelligence Infrastructure to Ensure Compliancy with the Sarbanes-Oxley Act
The 2002 Sarbanes-Oxley Act (SOX) has affected organizations, their data, and their reporting processes, putting a strain on how their financials are managed

it infrastructure metrics  their controls and reporting. It is no longer possible for organizations to change data without accounting for these changes to shareholders. Now that the responsibility for accurate financial reporting has been placed on upper management, with heavy fines and potential prison terms being imposed for noncompliance, financial analysis tools, such as those provided by business intelligence (BI) vendors, are becoming increasingly important to the financial auditing process. Ensuring proper data controls, pro Read More
Reducing Operational Risk of IT Service in Finance
An overview for CIOs of the provision and management of IT services at a level that addresses the risk management issues raised by the Basel Committee's New

it infrastructure metrics  IT Incident Management | IT Infrastructure | IT Infrastructure Library | IT Infrastructure Management | IT Infrastructure Management Services | IT Infrastructure Service | IT Infrastructure Service Component | IT Managed Service | IT Managed Services | IT Management | IT Management Tool | IT Operational Management | IT Operations Management | IT Performance Management | IT Process | IT Process Improvement | IT Process Management | IT Processes | IT Risk | IT Risk Assessment | IT Risk Management | IT Risk Read More
On-demand IT Asset Management: What It Is, Why You Need It, and How You Can Benefit.
You probably know that managing your IT assets and infrastructure is becoming increasingly more complex, as your company operates on a broader, more global

it infrastructure metrics  associated business services to IT infrastructure components.” Improved procurement processes Because ITAM streamlines and centralizes all technology purchasing activities – instead of allowing them to continue to be managed on a department by department basis – unnecessary or duplicate acquisitions are eliminated. And, companies can achieve economies of scale from suppliers by performing more accurate evaluations of vendor performance, fostering stronger relationships, easing negotiation activities Read More
Risk-Free Storage for Virtual Desktop Infrastructure (VDI)
It’s easy to underestimate the performance and capacity requirements for virtual desktop infrastructure(VDI) storage, and missteps now can lead to expensive

it infrastructure metrics  Virtual Desktop Infrastructure (VDI) It’s easy to underestimate the performance and capacity requirements for virtual desktop infrastructure(VDI) storage, and missteps now can lead to expensive problems later. In “Risk-Free Storage for VDI,” you’ll learn how Nimble Storage delivers responsive performance to handle peak VDI workloads, integrated data protection, and instant backups and restores—all for dramatically less than you’re paying now. Read More
Replenishment: What Is It exactly and Why Is It Important?
Replenishment is an area within operations where retailers can find a competitive edge. Excelling at replenishment enables implementation of promotional

it infrastructure metrics  What Is It exactly and Why Is It Important? Replenishment: What Is It exactly and Why Is It Important? If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Retail Replenishment can be defined as acquiring product on a recurring basis to support anticipated need. Replenishment is best served as an automated process given the huge number of combinations of items and store locations. Systematic creation and updates to demand Read More
Cutting IT and Application Support Costs
With budgets under pressure companies must look at ways to reduce IT costs. User support is a prime candidate for scrutiny, because it takes up a significant

it infrastructure metrics  IT and Application Support Costs With budgets under pressure companies must look at ways to reduce IT costs. User support is a prime candidate for scrutiny, because it takes up a significant proportion of the budget. Putting in place a coherent, adaptable learning culture helps to ensure your support costs are minimized and employees remain productive. But there is no one-size-fits-all model. To achieve maximum impact at minimum cost, a variety of tools and approaches aligned overall with company Read More
What Makes a Good IT White Paper Good… and a Bad IT White Paper Very, Very Bad…
A white paper is a document or “brief” (and yes, perhaps unfortunately, I mean “brief” in the sense of something that informs rather than something that is

it infrastructure metrics  Makes a Good IT White Paper Good… and a Bad IT White Paper Very, Very Bad… A white paper is a document or “brief” (and yes, perhaps unfortunately, I mean “brief” in the sense of something that informs rather than something that is short —white papers are sometimes as concise as newspaper editorials, or run as long as the latest “… For Dummies” book; examples of this will be provided in upcoming posts). A white paper’s purpose is to educate the reader, who is the potential Read More
IT Service Management Metrics that Matter
Do you think great IT performance is achieved through luck or chance? You can bet real money it’s not. But regardless of how you measure up to high performers

it infrastructure metrics  Do you think great IT performance is achieved through luck or chance? You can bet real money it’s not. But regardless of how you measure up to high performers, there are a few steps you can take to improve your processes—starting with controlling change. Find out how this simple and significant way to improve performance and processes can help you achieve your operational effectiveness and efficiency objectives. Read More
ITO: IT Infrastructure Support Services
Softtek's IT infrastructure support services are offered as a managed solution aimed to ensure technical infrastructure availability, accessibility, and

it infrastructure metrics  IT Infrastructure Support Services Softtek's IT infrastructure support services are offered as a managed solution aimed to ensure technical infrastructure availability, accessibility, and dependability. Through service-level agreement (SLA)-driven engagements, Softtek delivers offshore infrastructure support services, including the following: desktop support (L1, L2), network and server administration, security administration, assets management, and telephony support. Read More
It Isn't the Fall, It's the Sudden Stop
Skillful management of transitions is essential for IT professionals. It is not simple and it not recognized when it is done right, but when done wrong, the

it infrastructure metrics  It's the Sudden Stop It Isn't the Fall, It's the Sudden Stop James F. Dowling - January 10, 2002 Introduction A multinational manufacturing company spent more than a year identifying a strategic acquisition of four divisions from a competitor. They performed a detailed examination of finances, products, customers and core design and manufacturing resources. After an additional three months of work obtaining clearance from shareholders and the Italian, German, French and United States governments, the Read More
E-discovery Compliance and The New Requirements of IT: The IT Manager’s Guide to 100% Compliance
Considering that e-mail and other electronically stored information (ESI) create the electronic equivalent of DNA evidence, there is no doubt that their

it infrastructure metrics  Requirements of IT: The IT Manager’s Guide to 100% Compliance Considering that e-mail and other electronically stored information (ESI) create the electronic equivalent of DNA evidence, there is no doubt that their evidentiary role will continue to expand. Learn how implementing a strategic e-discovery compliance program can help US and Canadian employers preserve, protect, and produce legally compliant e-mail and other ESI when compelled to do so by a court or regulatory body. Read More
Cognitive IT Solutions
Founded in 2002, Cognitive IT Solutions opened its doors in Manila, Philippines to provide outsourced Application Development Services to clients abroad.

it infrastructure metrics  IT Solutions Founded in 2002, Cognitive IT Solutions opened its doors in Manila, Philippines to provide outsourced Application Development Services to clients abroad. Read More
Pund-IT, Inc.
Pund-IT provides analysis publications including market trend reports, white papers, commentary on breaking events, and a weekly newsletter. The company was

it infrastructure metrics  IT, Inc. Pund-IT provides analysis publications including market trend reports, white papers, commentary on breaking events, and a weekly newsletter. The company was founded by principal analyst Charles King. Read More

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