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IT Service Delivery: From Basic Automation through to Managed Services
Service companies that want to thrive need to find a better way to deliver services and run their business. Automating IT services is the answer, and it should

it managed services  is the answer, and it should be the immediate goal of any company that aims to stay in business as market pressures increase. Looking beyond basic automation, becoming a managed services provider (MSP) should be the long-term goal. Discover ways to ensure your service company's survival in today’s competitive IT services market. Read More...
Business Process Outsourcing (BPO)
Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact cen...
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Documents related to » it managed services


Managed Print Services: An SMB priority
Printers can place a huge administrative burden on small to medium businesses (SMBs), which diverts them from their core activities. The solution is to use a

it managed services  Print Services: An SMB priority Printers can place a huge administrative burden on small to medium businesses (SMBs), which diverts them from their core activities. The solution is to use a managed print service (MPS), combining hardware, service, and supplies into a service based on cost-per-page. This paper discusses the printing challenges faced by SMBs and how a simple and flexible MPS can help save time and money while improving staff productivity. Read More...
Managed Print Services Come of Age
The managed print services (MPS) market continues to evolve as vendors expand their service offerings beyond the office print environment. Today

it managed services  Print Services Come of Age The managed print services (MPS) market continues to evolve as vendors expand their service offerings beyond the office print environment. Today the business agenda is broader, and MPS must provide a route to business transformation as well as cost efficiency. Businesses thus must place their transformational goals on the agenda at the start of an MPS engagement. See what major MPS providers have to offer to your business. Read More...
Service Excellence and Managed Print Services
Many organizations are turning to managed print services (MPS) and benefitting from greater expertise, lower costs, and reduced IT burden. However, some MPS

it managed services  lower costs, and reduced IT burden. However, some MPS engagements are falling short in delivering the expected service quality. This white paper shows how by ensuring governance is an essential part of any MPS contract, both parties can better set appropriate expectations and increase their chances of creating an effective and successful MPS relationship. Read More...
ITO: IT Infrastructure Support Services
Softtek's IT infrastructure support services are offered as a managed solution aimed to ensure technical infrastructure availability, accessibility, and

it managed services  Infrastructure Support Services Softtek's IT infrastructure support services are offered as a managed solution aimed to ensure technical infrastructure availability, accessibility, and dependability. Through service-level agreement (SLA)-driven engagements, Softtek delivers offshore infrastructure support services, including the following: desktop support (L1, L2), network and server administration, security administration, assets management, and telephony support. Read More...
Payroll Services Checklist
Before you talk to a payroll services provider, you need to ask yourself several important questions about the current situation of your organization, and to

it managed services  you company have the IT resources to support an in-house payroll solution? What kind of lexibility in payroll timing does you company demand from a solution? Are you looking to gain insight from employee earnings data? Is linking payroll functionality with compensation analysis a business priority? How much control of private data are you comfortable relinquishing to a third-party provider? Does you company lay claim to stringent data security controls? What degree of customization do you expect from a Read More...
The Path to World-class IT Governance: Maturing Your IT Organization to the Next Level
Many IT organizations lack clear well-defined plans that will bring them to mature governance. By focusing on seven key process categories, an organization can

it managed services  Path to World-class IT Governance: Maturing Your IT Organization to the Next Level Many IT organizations lack clear well-defined plans that will bring them to mature governance. By focusing on seven key process categories, an organization can determine its governance maturity. A staged approach allows companies to realize rapid time to value by introducing new tools and processes on an incremental basis. As a result, they can avoid an expensive, one-size-fits-all governance solution that may bring Read More...
Dynamic Network Services
Dyn solutions are at the core of Internet Performance. Through traffic management, message management and performance assurance, Dyn is connecting people

it managed services  ensuring information gets where it needs to go, fast and reliably. Read More...
Best Practices and Processes for Improving the Business Value of IT
Understanding, measuring, and managing against return on investment of a company’s IT investment (ROIT) enables IT leaders to quantitatively frame their

it managed services  the Business Value of IT Understanding, measuring, and managing against return on investment of a company’s IT investment (ROIT) enables IT leaders to quantitatively frame their contribution to the business and justify initiatives they seek to undertake. Read about concrete practices, processes, and recommendations to drive ROIT investment via key areas for improvement, the value of improvement, and guidelines for evaluating potential projects. Read More...
Yellow Professional Services (Pty) Ltd
Yellow Professional is a South African based services company providing IT solutions for a range of local, international and multinational clients allowing

it managed services  based services company providing IT solutions for a range of local, international and multinational clients allowing these clients to manage the business and technological complexities of the digital economy. We believe that it is our people that make Yellow what it is. We have a team of great people with a passion for technology that are respectful, open and accountable, operate within strict ethical guidelines and are willing to take on big challenges. We provide best professional services and support Read More...
Computer, IT, and Software
The computer, IT, and software industry represents permanent innovation and change: new technologies, new business models, and the constant search for best

it managed services  IT, and Software The computer, IT, and software industry represents permanent innovation and change: new technologies, new business models, and the constant search for best business and technology practices. In a market that changes every day, high financial risks must be addressed accordingly. Computer, IT, and software companies must take action to maintain profitability and stay competitive. Leading companies in this industry that adopt technologies to help meet their business, operational, Read More...
Alfanar IT
alfanar IT is a subsidiary of alfanar Group one of the large Saudi firms with big portfolio of products, the group was established in 1976. alfanar IT was found

it managed services  IT alfanar IT is a subsidiary of alfanar Group one of the large Saudi firms with big portfolio of products, the group was established in 1976. alfanar IT was found in 1995 with more than 150 consultants.alfanar IT is a Saudi local system integrator company who believes in handing over a turnkey solutions to its clients operating in Saudi Arabia with full understanding of the Saudi IT market needs. alfanar IT consist of three full integrated business unites that created to fulfill all local and Read More...
Drink-IT
Drink-IT@ is a modular software suite that is intended mainly for producers and distribution centers in the beverage industry, such as breweries, specialized

it managed services  IT Drink-IT® is a modular software suite that is intended mainly for producers and distribution centers in the beverage industry, such as breweries, specialized beverage wholesalers, and beverage producers. Drink-IT enables them to cover all enterprise resource planning (ERP) and customer relationship management (CRM) processes in one integrated solution. Drink-IT enables companies to make informed decisions in production and quality management, logistics, sales, and promotions, and helps them Read More...
Wellesley Information Services
Wellesley Information Services (WIS) is a publishing and training company. Its editorial work includes magazine publishing, mobile content, and case study

it managed services  publishing and training company. Its editorial work includes magazine publishing, mobile content, and case study creation. WIS offers event management and conducts research on market profiles, habits, and product positioning. Read More...
Elite Business Services


it managed services  Business Services Read More...

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