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Managed Service Programs
Not only do today’s stakeholders expect little or no downtime, but they also value user experience as it contributes to their day-to-day activities. Technology
value user experience as it contributes to their day-to-day activities. Technology teams must take end-to-end responsibility for service execution and operation so that users can focus on their core business and not worry about the engine running behind their organization. This paper provides insight into managed service projects and suggests some project management practices for improved service.
IT Sales Lead Generation: Understanding the Complex Sales Needs of the IT Industry
The sales lead generation process for technology companies is very different from lead generation in other industries. Technology sector needs are more precise,
difficult for your company, it is possible that outsourcing the process might be a solution that works for you. In fact, outsourcing can provide your company with several benefits: You can add resources to your company, rather than using them up. You can create instant expertise rather than slowly building it. You don't have to build a range of core competencies within your own company. Third party agencies manage their own staff-turnover and training. You can have enterprise prospecting programs ready
Demand Generation Programs for Consultants
IT consulting is a tough business. No matter how good your services are, you can’t afford to wait for potential clients to take notice. You need to get the word
Generation Programs for Consultants IT consulting is a tough business. No matter how good your services are, you can’t afford to wait for potential clients to take notice. You need to get the word out early, reach interested prospects, and let them know what your firm brings to the table. TEC can help. Our comprehensive programs for consultants include demand generation services that put you in touch with a global audience of IT decision makers from Fortune 1000, Global 2000, midsize, and small
Common Lisp for Service-oriented Architecture Programs
An important question facing IT professionals today is how best to harness computing power to further improve automated business processes. This is especially
An important question facing IT professionals today is how best to harness computing power to further improve automated business processes. This is especially critical in business-to-business (B2B) e-commerce. While service-oriented architecture (SOA) delivers the benefits of IT integration to business, it needs a programming language—such as Lisp—that can optimize its capabilities and scale in size and complexity.
Bridging the IT Talent Gap
Recruiting IT talent to insurance companies has never been easy@but today, demographic pressures make the task of IT staffing even harder, as IT professionals
the IT Talent Gap Recruiting IT talent to insurance companies has never been easy—but today, demographic pressures make the task of IT staffing even harder, as IT professionals retire and fewer new graduates become available to fill the positions. IT outsourcing may not offer the help you seek. To make sure your company can survive and prosper, learn how to find ways to hire qualified IT staff, and keep the IT staff you already have.
Managing IT in a Downturn: Beyond Cost-cutting
During a downturn economy, the IT department is often among the first to be hit with senior executives’ cost-cutting initiatives. Yet in some instances, IT
IT in a Downturn: Beyond Cost-cutting During a downturn economy, the IT department is often among the first to be hit with senior executives’ cost-cutting initiatives. Yet in some instances, IT investments deliver more value to a company’s top and bottom lines—by creating new efficiencies and increasing revenues—than any savings gained from traditional IT cost-cutting. Discover the other reasons why your IT spending can actually save money in the long run.
IT Service Management-A Road Map for Success
Although information technology service management (ITSM) is not a new discipline, many organizations have yet to adopt it as a part of their IT service
have yet to adopt it as a part of their IT service improvement strategy. To be successful, businesses must start by building a custom road map. Read about how focusing on long-term, strategic objectives—including a realized return on investment (ROI)—can greatly improve your IT service delivery and support.
Compliance, Not Conflict: From IT Security vs. IT Operations,
It’s an inescapable, undisputable fact that most organizations have conflict between IT security and IT operations. Having been given two distinctive—yet
Not Conflict: From IT Security vs. IT Operations, It’s an inescapable, undisputable fact that most organizations have conflict between IT security and IT operations. Having been given two distinctive—yet potentially contradictory—goals, in a sense they were destined to be at odds with one another. What does it take to bridge the gap between these two teams to achieve compliance? Can standardized processes and software tools help (or hinder) this effort? Find out here.
Big Data, Mobility, and Green IT: Innovations for Manufacturers and Distributors
Your business is in good company if it is considering big data, mobility, and/or green information technology (IT) solutions. Before making an investment
in good company if it is considering big data, mobility, and/or green information technology (IT) solutions. Before making an investment decision, however, it should evaluate its options relative to actual business strategies and operating requirements. Only then will it put itself in a position to make a well-informed investment decision. Download this article to learn more.
Moving from Potential to Performance
Companies have invested heavily in their IT infrastructure, but they still face challenges with their existing business operations. To help create a cost
invested heavily in their IT infrastructure, but they still face challenges with their existing business operations. To help create a cost-effective, high-performance system, SAP has developed a program to help companies proactively analyze and improve business performance in four key areas. Take a look at SAP Safeguarding services options and how they are designed to serve business users and IT staff.
Proactive IT Managers Can Make a Difference
IT managers, under increasing pressure to align their activities and spending with the strategic objectives of the enterprise, need to find new ways to raise
IT Managers Can Make a Difference Proactive IT Managers Can Make a Difference Featured Author - William R. Friend* - May 14, 2004 Introduction In the back of every CIO's mind at the time of the annual performance review are two questions: Do I run an IT shop that is aligned with the requirements of our business? and Are the IT projects we are doing generating an acceptable return on investment? In the short term, the more expedient CIO might just try to align IT results with the expectations o
E-discovery Compliance and The New Requirements of IT: The IT Manager’s Guide to 100% Compliance
Considering that e-mail and other electronically stored information (ESI) create the electronic equivalent of DNA evidence, there is no doubt that their
Requirements of IT: The IT Manager’s Guide to 100% Compliance Considering that e-mail and other electronically stored information (ESI) create the electronic equivalent of DNA evidence, there is no doubt that their evidentiary role will continue to expand. Learn how implementing a strategic e-discovery compliance program can help US and Canadian employers preserve, protect, and produce legally compliant e-mail and other ESI when compelled to do so by a court or regulatory body.
Harnessing IT to Boost Sustainability-and Profit
While technology has improved quality of life, it has also contributed to global environmental imbalance, particularly in terms of greenhouse gas emissions
IT to Boost Sustainability-and Profit While technology has improved quality of life, it has also contributed to global environmental imbalance, particularly in terms of greenhouse gas emissions. However, technology, combined with smart policy, can significantly reduce the emissions responsible for climate change. Learn where IT has high-impact potential to reduce carbon emissions while boosting profitability—and how you can use IT to “green” your practices for larger-scale benefits.
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