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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 it request for service template


ITIL v3: Supporting the Evolution of IT Effectiveness for Improved IT Operations
IT is often characterized as distinct groups pursuing individual agendas and launching disconnected initiatives to increase operational efficiencies. To

it request for service template  AssetCenter, for example, centralizes IT asset information, allowing you to track all relevant activities and costs from request and procurement to retirement and disposal. You-ll be able to manage the physical, financial and contractual aspects of all IT assets individually, and as part of the business services they support, across the geographically dispersed enterprise. You-ll also be able to optimize costs, charge back for services rendered, provide security, and mitigate compliance risks while

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM) RFI/RFP Template

Customer Engagement Management, Contract and Warranty Management, Work Order Management, Inventory, Logistics, and Parts Planning, Workforce Forecasting and Planning, Scheduling and Routing, Integration, and Analytics &Reporting and Technical Functionality 

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The Five Sure-fire Strategies for Gaining Management Approval for WMS Projects


Despite the consensus that warehouse management systems (WMS) offer many benefits, getting approval for a new system is challenging. You need to get key decision makers in operations, IT, and finance—as well as the executive team and the board of directors—to see value in the proposed WMS. But how can you improve your chances of getting management approval? Discover five strategies for information-gathering and approval.

it request for service template  understanding of the functionality it contains will also be important, especially for the Operations team. The best way to evaluate this is to complete a detailed request for proposal ( RFP ) with your vendor (and possibly a consultant) to ensure it offers the right functionality for your strategic initiatives and particular areas of operational concern. A good RFP will also include questions surrounding the ease of configuration. Detailed system functionality requirements should be linked to operational Read More

CRM Without Workflow Is Not CRM: How to Maximize Sales and Service Productivity


Since there are multiple vendors offering hosted customer relationship management (CRM) applications, the buyer’s toughest decision is finding a vendor that offers the many benefits that come from a workflow engine similar to those used in multimillion-dollar CRM deployments. Truth be told, CRM alone is not enough, as not all providers have a workflow engine which enables full process automation.

it request for service template  concept of workflow - it executes the business process as defined by user. Further, the engine should track progress continuously and ensures that the correct sequences of process steps are followed as dictated by business rules. Usability and Process Definition: A non-technical business user should be able to define business processes in terms of work queues, thresholds, and the business rules of the process that are then executed by the process engine. Process Management: The Workflow system should Read More

Technology Hardware Maintenance-Acquiring and Managing Cost Effective Service


Hardware maintenance can represent a significant information technology cost, but options for managing that cost exist. If you analyze hardware maintenance from an enterprise perspective, you will identify those options and ensure the cost-effective delivery of those services.

it request for service template  organization develops service strategies it should also begin to outline an implementation plan. In most instances, the most significant implementation activity accompanies the consolidation strategy. The major part of this activity encompasses the process of identifying, evaluating and selecting a service provider. That process consists of four major steps: Developing the Request for Proposal (RFP). Developing the Evaluation/Selection Decision Matrix. Executing the RFP process. Negotiating the Read More

Oracle E-Business Suite (12.1) for ERP for Non-manufacturing Services Certification Report


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Take It or Leave It: Moving Your Business VoIP System


Telephony is mission critical. Whether you view this as a necessary burden or an opportunity to adopt leading-edge technology, you need to look beyond the simple utility of your voice over IP (VoIP) system. This guide provides the perspective to ensure that your business gets full value from VoIP.

it request for service template  It or Leave It: Moving Your Business VoIP System Telephony is mission critical. Whether you view this as a necessary burden or an opportunity to adopt leading-edge technology, you need to look beyond the simple utility of your voice over IP (VoIP) system. This guide provides the perspective to ensure that your business gets full value from VoIP. Read More

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it request for service template  organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More

K8 for ERP for Distribution Product Certification Report


K8 is TEC Certified for online evaluation of enterprise resource planning (ERP) for distribution solutions in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

it request for service template  organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More

SCM Software for Real World Manufacturing: A Case for Mission Critical Use


In an ideal world, we can have an exception free manufacturing operations. And for the most part, it will be a "management by exception" operations with no constraints or bottlenecks to worry about. But in reality manufacturing is all about managing constraints. A lot of constraints! This article discusses the impacts of constraints on manufacturing planning and execution and how a well implemented SCM software can help in overcoming these constraints.

it request for service template  variance. In this light, it will be very useful for this helpless man, if a software system can take some of the pain away. In my previous articles (see Brain of Supply Chain System and Advanced Planning and Optimization Software: Myths, Facts, and User Perceptions ), I had discussed the definition of APO software, usage, myths, truths, and current and future trends. In a nutshell, they were about planning and planning software. In this article, I will talk about the mission critical usage of SCM Read More

Microsoft Dynamics GP 10.0 for ERP for Mixed-mode Manufacturing Certification Report


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it request for service template  organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More

Oracle JD Edwards EnterpriseOne 9.0 for ERP for Process Manufacturing Certification Report


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it request for service template  organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More

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it request for service template  organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More

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it request for service template  organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More

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it request for service template  In reality, of course, it is not quite that easy, especially when you already have layers of legacy technical architecture, a high maintenance and support burden, and rabid business clients demanding new solutions now. So, how do you realize the potential of SOA without raising expectations so high that they will come back to bite you? Which issues do you need to address first? And, what is a realistic timeline and approach? “SOA has the potential to make IT the hero or the villain, depending on how Read More

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it request for service template  ERP 123 V7.2.561 for ERP for Distribution Product Certification Report Technology Evaluation Centers (TEC) is pleased to announce that IntegrateIT product ERP 123 is now TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for distribution in TEC’s ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product Read More