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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 it roadmaps templates


What's Wrong With Enterprise Applications, And What Are Vendors Doing About It?
With increased competition, deregulation, globalization, and mergers & acquisition activity, enterprise software buyers realize that product architecture plays

it roadmaps templates  us predict the future, it is very difficult to execute this strategy effectively, and only the most resourceful and/or steadfast vendors are tipped as winners in the long run. As an object case, SAP 's 3-tier client/server architecture introduced in 1992 provided the fundamental structure upon which client/server enterprise systems enabled information and process integration at the user, application, and data levels. The 3-tier client/server architecture remains a highly-scalable framework which provides

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care & Billing RFI/RFP Template

General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Reporting, Telephony Products and Services, Utility Products and Services, CATV Products and Services, IP Products and Services, EBPP Services, Technical Requirements  

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The Cha(lle)nging World of Value-added Resellers


In today's cutthroat business environment, value-added reseller aspirants are seeing the need for faster deployment, improved systems quality, better cost control and resource utilization, and more flexibility to change requirements on short notice. The alternative? To disappear altogether.

it roadmaps templates  be as straightforward as it used to be. Part One of the series The Cha(lle)nging World of Value-added Resellers . A decade or so ago, when the enterprise resource planning (ERP) market was doubling in size year over year, most vendors had to turn to implementation channel partners in one form or another, whether they were called resellers, distributors, system integrators (SI), or consulting partners. If one also considers the rush to beat the Y2K deadline, it becomes clear why the major concern of these Read More

Saba People 2013-Of Learning & Development Cloud Platform


I must admit that I was pleasantly surprised by the energy and mood permeating the Saba People 2013 event. I had expected a somber mood in light of the founder and chief executive officer (CEO) Bobby Yazdani’s ousting on Friday, on the very eve of the conference. Indeed, how often does a CEO (willingly or not) step down on the eve of an important annual user conference? This issue was briefly

it roadmaps templates  the U.S., whereas internationally it always wins. Saba customers seek deep functionality and scalability, whereas CSOD customers look to the snazzier Microsoft .NET UI and lower price. Jeff Carr and other employees expressed some frustration over not being able to divulge more details on Saba’s new deals (owing to the ongoing restatement). Many prospects are still confused about product roadmaps at Oracle/Taleo and SAP/SuccessFactors for the following reasons:  SuccessFactors was in early stages of Read More

Cincom Acknowledges There Is A Composite Applications Environ-ment Out There Part Two: Challenges and User Recommendations


While the evolution strategy is safer in the short run for both the customers and the vendor, minimizing both investment and disruption, the evolutionary strategy has limits in how much can be accomplished. The existing product becomes a limit on the amount of innovation that proves practical.

it roadmaps templates  in such way that it eventually meets these demands. However, if history helps us predict the future, it is very difficult to execute this strategy effectively, and only the most resourceful and/or steadfast vendors are tipped as winners in the long run. This is Part Two of a two-part note. Part One detailed recent Cincom announcements and began discussion of the Market Impact. The Competition SAP's recent announcement of xApps would also be an excellent example of an evolutionary strategy. With xApps, Read More

The Web-Enabled Sales Process


Traditional enterprise-level sales strategies are no longer sufficient in bringing new customer accounts. Today's self-directed buyers delay sales contact and pre-qualify solutions via the Internet. Sales can leverage this medium by understanding the buy cycle to deliver value and begin an influential on-line relationship.

it roadmaps templates  not going to take it any more, and have totally abandoned new account growth strategies. However, by leveraging new technology, understanding the buy cycle value chain and enabling today's self-directed buyer, sales organizations can significantly increase revenue and reduce costs. Since the tech bust that followed Y2K, technology companies have become more and more frustrated by their attempts to win new business. Sales departments across the industry have tried all the traditional sales strategies: Read More

IT Services(2)


Wipro's IT solution and services include IT infrastructure systems integration, information systems outsourcing, package implementation, software application development and maintenance, and research development.

it roadmaps templates  Services(2) Wipro's IT solution and services include IT infrastructure systems integration, information systems outsourcing, package implementation, software application development and maintenance, and research development. Read More

Why IT Does Matter in BPO


IT plays a critical role in any outsourcing effort. Organizations engaged in or pursuing business process outsourcing (BPO) must ensure that they truly understand the capabilities of their existing software environment, as well as the capabilities of candidate BPO service providers. Embedding IT requirements and capabilities from the start will thus improve the likelihood of success for any BPO endeavor.

it roadmaps templates  IT Does Matter in BPO IT plays a critical role in any outsourcing effort. Organizations engaged in or pursuing business process outsourcing (BPO) must ensure that they truly understand the capabilities of their existing software environment, as well as the capabilities of candidate BPO service providers. Embedding IT requirements and capabilities from the start will thus improve the likelihood of success for any BPO endeavor. Read More

IT Governance and Project Portfolio Management: Vendor Delivers a Phase-based Approach


Although most vendors provide organizations with the project portfolio management tools to meet their objectives, few provide strategies to implement an IT governance framework successfully. Pacific Edge offers a three-stage approach to implementing IT governance, based on an organization's maturity.

it roadmaps templates  to an organization's established IT governance framework, or in a modular fashion meeting the needs to specific business processes (such as portfolio management or project management). The former scenario requires a well established governance framework, while the latter can only meet the partial needs of a less mature organization. In light of this, Pacific Edge has developed a unique approach to assisting a wide range of IT organizations with their specific PPM needs. Based in Seattle, Washington (US), Read More

Computer, IT, and Software


The computer, IT, and software industry represents permanent innovation and change: new technologies, new business models, and the constant search for best business and technology practices. In a market that changes every day, high financial risks must be addressed accordingly. Computer, IT, and software companies must take action to maintain profitability and stay competitive. Leading companies in this industry that adopt technologies to help meet their business, operational, and manufacturing needs can set an example for other industries.

it roadmaps templates  IT, and Software The computer, IT, and software industry represents permanent innovation and change: new technologies, new business models, and the constant search for best business and technology practices. In a market that changes every day, high financial risks must be addressed accordingly. Computer, IT, and software companies must take action to maintain profitability and stay competitive. Leading companies in this industry that adopt technologies to help meet their business, operational, Read More

It Isn't the Fall, It's the Sudden Stop


Skillful management of transitions is essential for IT professionals. It is not simple and it not recognized when it is done right, but when done wrong, the noise of the sudden stop rings in everyone's ears for a long time.

it roadmaps templates  It's the Sudden Stop It Isn't the Fall, It's the Sudden Stop James F. Dowling - January 10, 2002 Introduction A multinational manufacturing company spent more than a year identifying a strategic acquisition of four divisions from a competitor. They performed a detailed examination of finances, products, customers and core design and manufacturing resources. After an additional three months of work obtaining clearance from shareholders and the Italian, German, French and United States governments, the Read More

Remote IT Management


Businesses of all sizes must manage an increasing diversity of remote users and devices. The tasks involved range from keeping systems running to ensuring security, compliance, and more. Under this sort of pressure, IT managers and managed service providers must have flexible access to powerful tools and an ability to share the data those tools rely on. Software as a service (SaaS)-based tools can help—find out how.

it roadmaps templates  IT Management Businesses of all sizes must manage an increasing diversity of remote users and devices. The tasks involved range from keeping systems running to ensuring security, compliance, and more. Under this sort of pressure, IT managers and managed service providers must have flexible access to powerful tools and an ability to share the data those tools rely on. Software as a service (SaaS)-based tools can help—find out how. Read More

IT Services: Outsourcing, IT Infrastructure Competitor Analysis Report


The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical types of activities that these providers perform include data center operations; network operations; backup/recovery services, data storage management services; system administration services; end user support of desktop PCs, laptops, and handheld devices; web site, or application hosting, etc.

it roadmaps templates  Services: Outsourcing, IT Infrastructure Competitor Analysis Report The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical types of activities that these providers perform include data center operations; network operations; backup/recovery services, data storage management services; system administration services; end user support of desktop PCs, laptops, and handheld Read More

CRM: What Is It and Why Do It? Part One: Historical Background


Many consultants, vendors, and analysts today define CRM in terms of being a customer-centric business strategy that is enabled by a set of applications that support customer-facing functions and management decision making. That may capture the essence of what CRM is, but it does not begin to capture why an end user organization should invest significant resources to pursue such an initiative.

it roadmaps templates  What Is It and Why Do It? Part One: Historical Background Historical Background Customer relationship management (CRM), a concept that has been around since the mid 90s, has its roots in the technology of sales automation and call center operations. At that time, it was thought that merging the customer data from the field (sales) with the call center interactions would result in more informed interactions with the customer. The concept resonated with user organizations and soon mergers and Read More

Top Ten Reasons to Automate Your IT Processes


Today's IT infrastructure is more complex than ever. There are more applications, more servers both physical and virtual, larger global networks, and more data; all of which needs to be managed. Businesses can't afford to solve this problem by continually adding to headcount. They have to find a way to manage it all more efficiently. This white paper explains the top ten reasons why businesses are adopting IT process automation.

it roadmaps templates  Reasons to Automate Your IT Processes Today's IT infrastructure is more complex than ever. There are more applications, more servers both physical and virtual, larger global networks, and more data; all of which needs to be managed. Businesses can't afford to solve this problem by continually adding to headcount. They have to find a way to manage it all more efficiently. This white paper explains the top ten reasons why businesses are adopting IT process automation. Read More

Bridging the IT Talent Gap


Recruiting IT talent to insurance companies has never been easy—but today, demographic pressures make the task of IT staffing even harder, as IT professionals retire and fewer new graduates become available to fill the positions. IT outsourcing may not offer the help you seek. To make sure your company can survive and prosper, learn how to find ways to hire qualified IT staff, and keep the IT staff you already have.

it roadmaps templates  the IT Talent Gap Recruiting IT talent to insurance companies has never been easy—but today, demographic pressures make the task of IT staffing even harder, as IT professionals retire and fewer new graduates become available to fill the positions. IT outsourcing may not offer the help you seek. To make sure your company can survive and prosper, learn how to find ways to hire qualified IT staff, and keep the IT staff you already have. Read More