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Addressing Strategy Management and the Balanced Scorecard
Organizations often see a significant gap between their strategic plans and their ability to execute them, and many try to implement scorecards to solve

it scorecard deployment issues  is flexible in that it allows you to approach the Balanced Scorecard from a number of directions. Consider, for example, an organization that wants to use the Balanced Scorecard as the mechanism for displaying performance to the different stakeholders within the organization. They may want to use the financial perspective to display to shareholders how well the company is doing; the customer perspective to show key customers what is being done for them; the internal perspective for presentations to Read More...
Supply Chain Management (SCM)
Supply chain management (SCM) solutions include applications for managing supplier, manufacturer, wholesaler, retailer, and customer business processes. Addressing demand management, warehouse mana...
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Documents related to » it scorecard deployment issues


Why Most Balanced Scorecards are Subverted
Business and IT managers have failed to get at the root cause of Balanced Scorecard ineffectiveness. Getting the most from corporate data will continue to be

it scorecard deployment issues  reveal both management and IT scorecard deployment issues that defeat its purpose, which are documented in Figure 1, and we define as subversion issues: Figure 1: Balanced Scorecard Deployment Challenges Management Subversion IT Subversion Allow bottoms-up initiatives that lack a sense of urgency and enterprise perspective Don't question initiatives that are bottom-up or lack enterprise perspective Take too much to time to (re)align measures with strategy Don't align IT strategy to business change Avoid Read More...
Six Sigma for IT Service Level Management
Industry analysts, Enterprise Management Associates (EMA), recently conducted research to understand how widespread the acceptance of Six Sigma is for managing

it scorecard deployment issues  learn more about it. It not only can address the cause of issues that previously may have resulted in long-term, poor service quality, but can also demonstrate measurable results for IT. These results can generally be made available through the development of a scorecard that summarizes performance for executive management. Six Sigma offers many benefits for the investment and can be a clear competitive advantage. The downside is that Six Sigma is very process-intensive and may not be a good fit for all Read More...
The Impact of IT Service on Business Process Management
There are potential benefits of operating business process management (BPM) side-by-side with business service management (BSM). BPM and BSM are emerging

it scorecard deployment issues  show both business and IT SLA compliance. These reports are automatically distributed at preset time intervals by email as PDF attachments or are made available as part of Centauri's balanced scorecard (BSC) presentation capability. Business Process Management Once labeled a nice to have , business process management (BPM) has become a key ingredient in the success formula of competitive organizations. BPM helps organizations design, deploy, execute, manage, and improve the effectiveness of their Read More...
Reporting Value of IT Services with Balanced Scorecards
A balanced scorecard is a measurement system for management that provides real insight into the status of a business or some part of it. Developed by Kaplan and

it scorecard deployment issues  drag users into the IT world, use of the scorecard to communicate in a language that is appropriate to business sponsors facilitates this relationship. This is critical in any outsourcing scenario where the ultimate decision maker has no motivation to become IT literate. About Proxima Technology Proxima Technology, Inc. provides software and services to improve business service and accountability through service-level measurement, reporting, and problem notification in distributed computing Read More...
Four Key Questions: Ensuring Continual IT Innovation at CPG Companies
For many consumer packaged goods (CPG) companies, the environment is too complex to implement a new business process without upgrading the IT systems that

it scorecard deployment issues  Key Questions: Ensuring Continual IT Innovation at CPG Companies For many consumer packaged goods (CPG) companies, the environment is too complex to implement a new business process without upgrading the IT systems that support that process. Taking a consumer approach to upgrading can help. You need to seek out solutions that fit your CPG environment, can keep up with continual innovation, and more. But you always need to be thinking ahead. Learn more about developing an IT roadmap. Read More...
Mobile IT--Commodity or Value-add?
Remote working is not new, but increasing dependence on instant IT access has led to increasing demands for mobile data services. Certainly, these services can

it scorecard deployment issues  increasing dependence on instant IT access has led to increasing demands for mobile data services. Certainly, these services can be complex, and it is valuable to be insulated from the effects of rapid change. But ultimately, mobile access should be considered as just one aspect of IT usage, rather than as a separate entity. Read More...
Building Your Business Case for Best-practice IT Services Delivery
Whether it’s for an in-house delivery model or an on-demand model, a business case needs to justify the total value of a solution. This ensures that the

it scorecard deployment issues  Business Case for Best-practice IT Services Delivery Whether it’s for an in-house delivery model or an on-demand model, a business case needs to justify the total value of a solution. This ensures that the selected delivery model will help reduce operational costs and drive continuous value from IT investments. Learn how to properly prepare a business case that includes a total cost of ownership (TCO) analysis to assess both cost impacts and line-of-business impacts. Read More...
Pund-IT, Inc.
Pund-IT provides analysis publications including market trend reports, white papers, commentary on breaking events, and a weekly newsletter. The company was

it scorecard deployment issues  IT, Inc. Pund-IT provides analysis publications including market trend reports, white papers, commentary on breaking events, and a weekly newsletter. The company was founded by principal analyst Charles King. Read More...
Retaining your IT staff
By surveying two hundred IT professionals direct, IntaPeople has been fortunate enough to gain an insight into some of the measures bosses can take to keep

it scorecard deployment issues  your IT staff By surveying two hundred IT professionals direct, IntaPeople has been fortunate enough to gain an insight into some of the measures bosses can take to keep their IT staff happy. This white paper aims to explore some of these expectations so that companies can curb what is often a merry-go-round of IT staff, and concentrate on shaping the future of their business instead. Read More...
Harnessing IT to Boost Sustainability-and Profit
While technology has improved quality of life, it has also contributed to global environmental imbalance, particularly in terms of greenhouse gas emissions

it scorecard deployment issues  IT to Boost Sustainability-and Profit While technology has improved quality of life, it has also contributed to global environmental imbalance, particularly in terms of greenhouse gas emissions. However, technology, combined with smart policy, can significantly reduce the emissions responsible for climate change. Learn where IT has high-impact potential to reduce carbon emissions while boosting profitability—and how you can use IT to “green” your practices for larger-scale benefits. Read More...
Should It Be Renamed 'Unobtainium'?
Reports indicate that Intel will delay the release of its 64-bit 'Itanium' processor yet again.

it scorecard deployment issues  It Be Renamed 'Unobtainium'? Should It Be Renamed 'Unobtainium'? R. Krause - August 2, 2000 Event Summary Intel executives have said in a financial briefing during July that Intel will push back the release of its 64-bit Itanium processor (formerly known as Merced ), recently slated for October, 2000, by a quarter. This means the first Itanium-based products should not arrive until early in 2001 - somewhat later than the original schedule of 1999. The first products are expected to be servers and Read More...
Top Ten Reasons to Automate Your IT Processes
Today's IT infrastructure is more complex than ever. There are more applications, more servers both physical and virtual, larger global networks, and more data;

it scorecard deployment issues  Reasons to Automate Your IT Processes Today's IT infrastructure is more complex than ever. There are more applications, more servers both physical and virtual, larger global networks, and more data; all of which needs to be managed. Businesses can't afford to solve this problem by continually adding to headcount. They have to find a way to manage it all more efficiently. This white paper explains the top ten reasons why businesses are adopting IT process automation. Read More...
Replenishment: What Is It exactly and Why Is It Important?
Replenishment is an area within operations where retailers can find a competitive edge. Excelling at replenishment enables implementation of promotional

it scorecard deployment issues  What Is It exactly and Why Is It Important? Replenishment: What Is It exactly and Why Is It Important? If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Retail Replenishment can be defined as acquiring product on a recurring basis to support anticipated need. Replenishment is best served as an automated process given the huge number of combinations of items and store locations. Systematic creation and updates to demand Read More...
The Definitive Guide to Successful Deployment of VoIP and IP Telephony-Chapter 4
Now that you have planned and assessed your new system, it’s time to explore the next phase of the integration process: design and pre-deployment testing. Part

it scorecard deployment issues  network design. In addition, it includes a report card that will help you select the appropriate design and validation software tools for your Internet protocol telephony (IPT) system. Read More...

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