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6 Specialists, 6 Industry Domains: Trends for 2008 and 2009
In a survey on upcoming trends in employee management, the Learning Review asked six experts in six major industry domains one simple question: what do you

it spend benchmark gartner  2.0 as we see it today. But there will be significant improvements in performance and stability “under the hood.” E-learning by Tony Bates, president and CEO of Tony Bates Associates Ltd . in Vancouver, Canada Mainly, [e-learning] will continue to grow rapidly. One of the biggest costs for many companies is employee training, in terms of the time employees are absent from work, as well as travel and lodging expenses during training. E-learning gives some of that time back to the employee. Workers like Read More
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Documents related to » it spend benchmark gartner


The No-drama Software Upgrade
When you upgrade enterprise application software, you want to realize expected benefits as quickly as possible and minimize costs, disruption, and risk. In

it spend benchmark gartner  end-user performance. Why? Because IT departments responsible for planning and executing upgrades tend to focus on application issues, such as software quality and scalability, or technology, such as ensuring a stable infrastructure for applications. However, application stability and performance are just a few of the many drivers of ROI from application upgrades. Investing in application performance is all for nothing if you don't build and sustain adoption and ensure efficient, effective use of the appl Read More
The (Underappreciated) Value of B2B Pricing Software
Conventional wisdom would suggest that pricing, as a key component of a business’s financial performance, is a critically important discipline within any

it spend benchmark gartner  its cool gadgets? Is it plain old luck? By using astute pricing software, companies that are far less valuable and in a less commanding position than Apple are able to identify their own pricing power and achieve extraordinary business advantages. As another example, in 2010, PROS Holdings ’ B2B pricing software customers outperformed the S&P 500 returns by a whopping 230 percent. Now more than ever, pricing needs to be a core competency, not a constituent part (e.g., routine price lists creation) of an Read More
6 Ways You Can Benefit from Telecom Expense Management
A national health insurance company’s spreadsheet-based telecom management process was leading to time and money wasted as staff tried to make up for lack of

it spend benchmark gartner  contract data and analyzing it against our database of contract market rates for companies of similar size and needs. The contract audit savings we found were significant and, as typically occurs, were used to self-fund the overall TEM solution purchase and implementation. The efforts of both teams were later combined into a single, concise deliverable that calculated both financial and non-financial savings. AnchorPoint was able to project the client's savings using data from our large customer base, ext Read More
ITIL v3: Supporting the Evolution of IT Effectiveness for Improved IT Operations
IT is often characterized as distinct groups pursuing individual agendas and launching disconnected initiatives to increase operational efficiencies. To

it spend benchmark gartner  Supporting the Evolution of IT Effectiveness for Improved IT Operations ITIL v3: Supporting the Evolution of IT Effectiveness for Improved IT Operations If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. HP is a technology company that operates in more than 170 countries around the world. We explore how technology and services can help people and companies address their problems and challenges, and realize their possibilities, Read More
It Isn't the Fall, It's the Sudden Stop
Skillful management of transitions is essential for IT professionals. It is not simple and it not recognized when it is done right, but when done wrong, the

it spend benchmark gartner  It's the Sudden Stop It Isn't the Fall, It's the Sudden Stop James F. Dowling - January 10, 2002 Introduction A multinational manufacturing company spent more than a year identifying a strategic acquisition of four divisions from a competitor. They performed a detailed examination of finances, products, customers and core design and manufacturing resources. After an additional three months of work obtaining clearance from shareholders and the Italian, German, French and United States governments, the Read More
RealTime IT Services LLC
RealTime IT unites companies in the US, Western and Eastern Europe. Since 2002 it has done corporate information systems development, support and upgrades, as

it spend benchmark gartner  IT Services LLC RealTime IT unites companies in the US, Western and Eastern Europe. Since 2002 it has done corporate information systems development, support and upgrades, as well as custom software development, on global Microsoft Dynamics NAV and on local platforms. Its Agile Implementation Methodology gives the company the ability to provide its clients with values of modern information systems in a faster and more reliable way than others do. Microsoft Dynamics NAV (formerly Microsoft Read More
IT Epidemic: Treating IT Client Relationship Breakdown
The frequency of breakdowns in the IT client relationship is reaching epidemic proportions. Indeed, an IT client breakdown is comparable to the onset of an

it spend benchmark gartner  Epidemic: Treating IT Client Relationship Breakdown The frequency of breakdowns in the IT client relationship is reaching epidemic proportions. Indeed, an IT client breakdown is comparable to the onset of an illness. If caught early enough, treatment is often relatively painless. However, if left to advance to the later stages, or full maturity, the treatment will not only be invasive, but also require significant recovery time. Read More
Are Spend Management (or SRM) Apps Suited for the Mid-market? - Part 3
Part 1 of this blog series introduced some common supply chain challenges and resulting spend management opportunities for companies of all sizes. The article

it spend benchmark gartner  not to invest in it because the company felt that procurement, sourcing, and spend analytics were the most important and most value-add midmarket SRM solutions. Indeed, electronic invoice presentment and payment (EIPP) solutions have long been offered by  Ariba , Basware , and J.P. Morgan Xign . Product Development Goes On Since 2002, Epicor has delivered three major releases and several minor releases, especially of the Procurement module. These enhancements have all required internal development, Read More
Four Key Questions: Ensuring Continual IT Innovation at CPG Companies
For many consumer packaged goods (CPG) companies, the environment is too complex to implement a new business process without upgrading the IT systems that

it spend benchmark gartner  Key Questions: Ensuring Continual IT Innovation at CPG Companies For many consumer packaged goods (CPG) companies, the environment is too complex to implement a new business process without upgrading the IT systems that support that process. Taking a consumer approach to upgrading can help. You need to seek out solutions that fit your CPG environment, can keep up with continual innovation, and more. But you always need to be thinking ahead. Learn more about developing an IT roadmap. Read More
IT Sales Lead Generation: Understanding the Complex Sales Needs of the IT Industry
The sales lead generation process for technology companies is very different from lead generation in other industries. Technology sector needs are more precise,

it spend benchmark gartner  Sales Needs of the IT Industry IT Sales Lead Generation: Understanding the Complex Sales Needs of the IT Industry If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. TSL provides a range of sales lead generation , telesales and marketing services that increase sales for technology companies worldwide, and keeps their clients happy. Source : Technology Sales Leads (TSL) Resources Related to IT Sales Lead Generation: Understanding the Read More
The IT Rights of Digistan
The Hague Declaration, recently published by The Digital Standards organization, proposes that all governments adhere to free and open standards for IT

it spend benchmark gartner  IT Rights of Digistan The Hague Declaration , recently published by The Digital Standards organization, proposes that all governments adhere to free and open standards for IT activities. Something that strikes me about Digistan's declaration is its basis in the Universal Declaration of Human Rights and not a technical document. The three things The Hague Declaration calls on all governments to do, are as follows. Procure only information technology that implements free and open standards; Deliver e-gove Read More
Elitser IT Solutions India
For over eight years, Elitser IT Solutions India, formerly known as Java Softech, has provided business solutions and technology-based services to its customers

it spend benchmark gartner  IT Solutions India For over eight years, Elitser IT Solutions India, formerly known as Java Softech, has provided business solutions and technology-based services to its customers around the world. The company offers on-site, off-site, and offshore development models, and has developed and deployed enterprise solutions for the healthcare, banking, finance and education sectors. Elitser IT is headquartered in Singapore, with a development center in Hyderabad, India, and offices in the United States Read More

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