Home
 > search far

Featured Documents related to »  it support proposal


Incident Handling and Response Capability: An IT Security Safeguard Part 1: Are You Ready to Support an Incident Response Capability?
The Internet has few boundaries, thus each business is required to build and implement their own safeguards. Unfortunately, most IT department's requests for

it support proposal  and Response Capability: An IT Security Safeguard Part 1: Are You Ready to Support an Incident Response Capability? Situation An employee logs in at the beginning of the workday and notices the company website was defaced, who would be notified? Common sense dictates to call the IT department or perhaps the webmaster and the next course of action would probably be to take the website off-line, restore the original file, and put it back on-line. Would there be any type of investigation to determine the Read More...

Latest Developments for a Vendor-neutral Third Party Support and Maintenance Provider
Rimini Street is not trying to be a software vendor. Rather, the third party support and maintenance provider is a focused system implementation and consulting

it support proposal  thus built to ensure it downloads only what a client has access to. In fact, Rimini Street has some clients that started with the provider after their support contracts with Oracle ended, so Rimini is unable to download and provide them with the updates and fixes from Oracle that the customers once had access to. Rimini thus provides support to these clients just like any other client—creating fixes as needed. The bottom line is this: Customers want and need S&M agreements, but vendors are either not Read More...
Software Test Tools
Tools exist to support software testing at all stages of a project. Some vendors offer an integrated suite that will support testing and development throughout a project's life, from gatheri...
Start evaluating software now
Country:

 Security code
Already have a TEC account? Sign in here.
 
Don't have a TEC account? Register here.

Documents related to » it support proposal


A Case Study and Tutorial in Using IT Knowledge Based Tools Part 2: A Tutorial
This tutorial, part 2 of a two part series on Knowledge Based Selection, demonstrates the selection processes and capabilities of Knowledge Based Selection

it support proposal  the use of an IT Knowledge Based selection tool as part of a Decision Support System selection process. This second part of our two-part article is a tutorial with which illustrates using such a system to select a Personal Digital Assistant (PDA). Though a PDA is far less complex than, for example, an ERP system, processes and procedures enabling narrowing down of solutions, and avoiding dissatisfaction, while taking on assessed risks, are part of process in Knowledge Based Selection methods. A Selection Read More...
IT Services/ BPO/ Technologies
MphasiS provides contact center services and business process outsourcing (BPO) services to Fortune 500 companies. Their contact centers in Bangalore and

it support proposal  Services/ BPO/ Technologies MphasiS provides contact center services and business process outsourcing (BPO) services to Fortune 500 companies. Their contact centers in Bangalore and Pune, India offer English language support in an ISO 9001 certified environment. They also provide Spanish language solutions through their Tijuana, Mexico contact center facility. Mphasis Technologies mission is to provide services and solutions to organizations in the fields of research and development (R&D) and product Read More...
IT Services E-Procurement
E-procurement is not just for goods and material. The market now offers IT services e-procurement solutions that open access to service sources and seek to

it support proposal  for IT services The IT manager should understand that some of these marketplaces focus heavily on promoting the independent professional. Marketplaces like Guru, Ants, and Freeagent focus on the independent professional with each offering some mix of business support services. ProSavvy is an example of a more evenly focused marketplace with functionality that addresses concerns of both the buy and sell-side stakeholders. Supplier qualification serves as a significant differentiator for several Read More...
Should It Be Renamed 'Unobtainium'?
Reports indicate that Intel will delay the release of its 64-bit 'Itanium' processor yet again.

it support proposal  It Be Renamed 'Unobtainium'? Should It Be Renamed 'Unobtainium'? R. Krause - August 2, 2000 Event Summary Intel executives have said in a financial briefing during July that Intel will push back the release of its 64-bit Itanium processor (formerly known as Merced ), recently slated for October, 2000, by a quarter. This means the first Itanium-based products should not arrive until early in 2001 - somewhat later than the original schedule of 1999. The first products are expected to be servers and Read More...
It Pays to Understand the Total Cost of Ownership (TCO) for Mobile Computers
One of the first and seemingly simple questions that companies ask when making IT investments is “how much does it cost?” Many often find themselves wondering

it support proposal  companies ask when making IT investments is “how much does it cost?” Many often find themselves wondering why—even after a successful implementation—their costs keep going up. When evaluating a mobile workforce automation project, companies should take the time to conduct a thorough total cost of ownership (TCO) analysis to detect hidden costs—and avoid nasty surprises. Read More...
Spinnaker Support Announces New SAP Third-party Maintenance Customer
Spinnaker Support, a a provider of third-party maintenance for JD Edwards and SAP products, announced D+M Group as its latest customer. This win has multiple

it support proposal  customer). In that sense, it must be exciting for Spinnaker to have a customer that has “crossed-over” to the third-party maintenance world. Sometimes the initial leap to stop receiving support from the ERP vendor itself can be the most difficult for a company using ERP. This win certainly adds to Spinnaker’s cred in the market. TEC blog post (Aug 2012): “Out of Touch” ERP Vendors Means Third-party Support Is Here to Stay Read More...
Team With Business Management to Drive Out IT Cost
IT complexity drives cost and to a great extent, it is business management that drives IT complexity. Until IT architecture and infrastructure are simplified

it support proposal  Management to Drive Out IT Cost Team With Business Management to Drive Out IT Cost J. Dowling - July 25, 2002 Introduction   Does it cost more to run an IT Department that uses two relational database management systems than only one? How about three? How about a company that uses twenty-one different shop floor control systems or a state government that has more than thirty purchasing systems? Let's throw out the infinitesimal percentage of companies who do benefit from having multiple variants of the Read More...
What Is the Value Proposition of Support and Maintenance?
Mature systems in any enterprise require an approach different from newer implementations to software support—one that focuses on customization

it support proposal  problems before they occur. It is not support as usual anymore. Oracle (and other vendors for that matter) also offers more customized support via enhanced support levels, such as Oracle's Advanced Customer Services . These services provide support personalization, faster problem resolution, custom solution support centers, and other services to meet customers' unique support requirements. Examining the Maintenance Agreement In any case, the group of executives mentioned above discussed the various Read More...
Building Your Business Case for Best-practice IT Services Delivery
Whether it’s for an in-house delivery model or an on-demand model, a business case needs to justify the total value of a solution. This ensures that the

it support proposal  Business Case for Best-practice IT Services Delivery Whether it’s for an in-house delivery model or an on-demand model, a business case needs to justify the total value of a solution. This ensures that the selected delivery model will help reduce operational costs and drive continuous value from IT investments. Learn how to properly prepare a business case that includes a total cost of ownership (TCO) analysis to assess both cost impacts and line-of-business impacts. Read More...
The Path to World-class IT Governance: Maturing Your IT Organization to the Next Level
Many IT organizations lack clear well-defined plans that will bring them to mature governance. By focusing on seven key process categories, an organization can

it support proposal  Path to World-class IT Governance: Maturing Your IT Organization to the Next Level Many IT organizations lack clear well-defined plans that will bring them to mature governance. By focusing on seven key process categories, an organization can determine its governance maturity. A staged approach allows companies to realize rapid time to value by introducing new tools and processes on an incremental basis. As a result, they can avoid an expensive, one-size-fits-all governance solution that may bring Read More...
Is ROI King In Evaluating IT Investments? Part 2. Measuring the Impact of IT Investments
If the underlying business assumptions change, the cash flow projections may be critically flawed but the KPI’s can still be relatively reliable indicators of

it support proposal  ROI King In Evaluating IT Investments? Part 2. Measuring the Impact of IT Investments Measuring the Impact of IT Investments Ray Tucker, CFO of the $1.3 B adhesives manufacture H.B. Fuller, finds, We can't really understand all of the benefits that will come from electronically enabling our business. We know that as we standardize on technologies we will grow our business. The benefits will probably come from places we don't expect to see them . Tucker states that the problem with financial analysis of Read More...
SAP Releases Value Maps for Easier SAP Enterprise Support Navigation
SAP has announced SAP Enterprise Support value maps. The value maps are delivered via the SAP Enterprise Support Academy program, a dedicated portal with

it support proposal  management solution to improve IT operations efficiency. The SAP Enterprise Support Academy program, which is a deliverable of SAP Enterprise Support and does not involve additional cost, can be accessed in terms of business roles, lifecycle phase, or delivery method. The value maps are considered an additional dimension organized by customer challenges such as security or data volume management. Similar to a vehicle navigation system, the task for value maps is to discover the best route and put into Read More...
How Performance Support Creates High-performance Employees
Performance support helps keep workers on track. But truly effective performance support communicates company-specific “when, what, and how” information, in the

it support proposal  how to drive, but it will help you get to where you want to go. Read More...

Recent Searches
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others