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Demystifying SAP Solution Manager
Many large organizations are struggling to manage all their software systems—let alone the different software versions across departments. In his article, TEC

it technical solution template  of a project end-to-end. It allows SAP customers to better understand and manage the major technical risks and challenges with an upgrade project, and to make the upgrade project a “non-event” for the business.   The (Real) Need for Solution Manager Solution Manager has naturally evolved during its more than a decade of history. The product was originally conceived to provide support with SAP solutions to customers with more than one system (e.g., for monitoring multiple systems). It was later Read More...
Help Desk for the Health Care Industry
Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bas...
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Documents related to » it technical solution template


Reporting Value of IT Services with Balanced Scorecards
A balanced scorecard is a measurement system for management that provides real insight into the status of a business or some part of it. Developed by Kaplan and

it technical solution template  also strikingly relevant to IT service level management: not only do balanced scorecards translate technical metrics into something more value oriented, they also capitalize on a world that exists in an electronic universe where it is easy to capture, analyze, and present this view. Outsourcers would be remiss to not consider balanced scorecards in scenarios where it is necessary to communicate quality of IT service information with business people. That is, rather than drag users into the IT world, use Read More...
Running and Optimizing IT: A Best-practice Approach
IT has long been one of the best ways to address business challenges. Yet significant obstacles at the level of IT infrastructure stand in the way. Siloed IT

it technical solution template  resource availability and constraints. IT also needs a way to capture business needs, translate the business needs into technical requirements, and build and implement solutions that help the business execute on strategy. These solutions, running on a day-to-day basis, need to be monitored, maintained, and supported in a cost-effective manner throughout the application life cycle. Finally, to ensure the highest levels of quality on an ongoing basis, IT needs to monitor performance in the context of Read More...
Reducing Operational Risk of IT Service in Finance
An overview for CIOs of the provision and management of IT services at a level that addresses the risk management issues raised by the Basel Committee's New

it technical solution template  operational risk arising from IT system service (both internally and externally provided); Measure and report such risk in real-time (IT risk scorecard); Identify technical problems affecting service and provide information, allowing technicians to deal with problems quickly and efficiently and prioritorized by risk to the institution; Highlight IT system service defects that lead to unacceptable risk to the business; Reduce risk through ongoing service improvement. As a tool for measuring and reporting Read More...
Aligning IT and the Business: An In-Depth Look at Scoring - Selecting and Scheduling the Project Portfolio
This Business Engine white paper provides a technical account on the process behind scoring, selecting, and scheduling the technology portfolio. The document

it technical solution template  IT and the Business: An In-Depth Look at Scoring - Selecting and Scheduling the Project Portfolio Aligning IT and the Business: An In-Depth Look at Scoring - Selecting and Scheduling the Project Portfolio If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Planview, the leading provider of comprehensive portfolio management solutions, today announced that it has acquired substantially Business Engine . Business Engine focus in IT Read More...
Is ROI King In Evaluating IT Investments? Part 2. Measuring the Impact of IT Investments
If the underlying business assumptions change, the cash flow projections may be critically flawed but the KPI’s can still be relatively reliable indicators of

it technical solution template  ROI King In Evaluating IT Investments? Part 2. Measuring the Impact of IT Investments Measuring the Impact of IT Investments Ray Tucker, CFO of the $1.3 B adhesives manufacture H.B. Fuller, finds, We can't really understand all of the benefits that will come from electronically enabling our business. We know that as we standardize on technologies we will grow our business. The benefits will probably come from places we don't expect to see them . Tucker states that the problem with financial analysis of Read More...
Clarity Solution Group
Clarity is the largest independent U.S. consultancy focused exclusively on data management and analytics. It delivers enterprise-class, full lifecycle solutions

it technical solution template  data management and analytics. It delivers enterprise-class, full lifecycle solutions on a national scale. Read More...
Apriso Launches Global Packaging Solution
Apriso, a provider of global manufacturing software solutions, has introduced a Packaging Solution for Global Manufacturers to better manage complex packaging

it technical solution template  right label. Of course, it is always important to design and execute processes correctly or face the consequence (and cost) of fixing errors. But, with some products in the consumer goods industry, for example, selling the wrong item—or an item being bought by the “wrong” end user—could have more serious ramifications, such as allergic reaction, sickness, or worse. Apriso’s solution can be extended to offer cross-plant and multi-plant product traceability and genealogy to support Read More...
Columbus IT
Columbus IT is a global technology consulting and software development company dedicated to improving your operations. You can count on Columbus for low

it technical solution template  IT Columbus IT is a global technology consulting and software development company dedicated to improving your operations. You can count on Columbus for low risk implementations of ERP, BI, and CRM systems and faster ROI. At Columbus, software development is not an afterthought – you get the benefit of an entire division that is completely focused on the development of high quality industry solutions. Underscoring our leadership in the industry, we have been recognized as ‘Global Partner of the Read More...
Microsoft Dynamics NAV with Drink-IT from NORRIQ Forms the IT Basis for Carlsberg’s Asian Expansion


it technical solution template  from NORRIQ Forms the IT Basis for Carlsberg’s Asian Expansion Read More...
10 Steps to Purchasing a Web Conferencing Solution
Before you commit to a web conferencing solution, you should answer several questions about what your organization wants to accomplish with an online

it technical solution template  conferencing system. Before you commit to a Web conferencing solution, you should answer several questions about what your organization wants to accomplish with an online collaboration tool. The answers will help you determine how best to leverage a Web conferencing solution and what features and functionality will deliver the greatest value. How do you plan to use a Web conferencing solution? Do you want to hold general meetings, offer Webinars, deliver e-learning programs and create online Read More...
E-discovery Compliance and The New Requirements of IT: The IT Manager’s Guide to 100% Compliance
Considering that e-mail and other electronically stored information (ESI) create the electronic equivalent of DNA evidence, there is no doubt that their

it technical solution template  Requirements of IT: The IT Manager’s Guide to 100% Compliance Considering that e-mail and other electronically stored information (ESI) create the electronic equivalent of DNA evidence, there is no doubt that their evidentiary role will continue to expand. Learn how implementing a strategic e-discovery compliance program can help US and Canadian employers preserve, protect, and produce legally compliant e-mail and other ESI when compelled to do so by a court or regulatory body. Read More...
10 Questions to Ask When Choosing a Midmarket ERP Solution
You'll find a list of key questions you must ask in 10 Questions to Ask When Choosing a Midmarket ERP Solution.

it technical solution template  go wrong. That's why it pays to know which questions to ask when researching vendors and their products. You'll find a list of key questions you must ask in 10 Questions to Ask When Choosing a Midmarket ERP Solution . These questions will help you understand what you require in an ERP system, the kind of vendor that can best serve your needs, the true costs involved, and whether you should opt for an on-premise or SaaS solution. Make sure you build a strong foundation for your ERP selection process. Read More...
Simatic IT Interspec
Simatic IT Interspec is a corporate product specification management system, which enables a company's product lifecycle management strategy. Corporate

it technical solution template  IT Interspec Simatic IT Interspec is a corporate product specification management system, which enables a company's product lifecycle management strategy. Corporate specification management allows a whole organization to speak a single language for specifications. Simatic IT Interspec is the single point of reference for product specifications. Through its flexible and configurable structure and glossary, specifications are standardized throughout the company, and anyone around the world will be Read More...
The Benefits of Focusing on a Niche and Serving it Well: EcFood - A Dot-com Making It
ecFood is a strategic sourcing vendor focused on the industrial food market. Its recent financial results prove that being highly focused can bring value to

it technical solution template  a Niche and Serving it Well: EcFood - A Dot-com Making It Event Summary Food and beverage industry strategic sourcing vendor ecFood , recently announced exceptional results for 2001 with dramatic increases in revenue, gross margin, transaction volume, customer acquisition and services. The privately held company closed out the year with record-breaking performance, including an 815% increase in gross margin from 2000 and revenue of $37.6 million. ecFood also acquired a major dairy industry purchasing Read More...
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