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Six Success Factors for Building a Best-run Marketing Organization
To address evolving market demands, companies must take new approaches to marketing activities and integrate all company functions. Customer relationship

it telecommunications organization structure  beyond independent planning roles. It must increasingly integrate with all company functions and become intimately involved in go-tomarket execution, including aligning awareness and demand generation activities with sales resource deployment, distribution, brand promotion, pricing, finance and controlling, and, more often than not, partner networks. The transformation of marketing is similar to the transformation that other company functions - such as logistics, finance, and manufacturing - underwent Read More...
CC&B for Telecommunications Industries
Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discoun...
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Documents related to » it telecommunications organization structure


Embracing Complexity: A Speedy Business Performance Management Solution
Applix is a leading business intelligence and performance management vendor for Global 2000 mid-market organizations. For users considering implementing a

it telecommunications organization structure  market, thirteen years later it acquired Sinper Corporation , an online analytical processing (OLAP) software developer. In 1998, Applix released its first TM1 product, followed by five subsequent releases, which aimed at enhancing its capabilities for performance management, Microsoft Excel integration, 64-bit platform support, and complex analysis. The Applix focus is to drive operational performance management by investing heavily in its TM1 product line. Operational BI (OBI) and performance Read More...
Offshore Outsourcing: Is There a Method to the Madness? Planning for Offshore Outsourcing
Organizations considering the offshore outsourcing of processes should seriously consider adopting a proven methodology before implementation. This will

it telecommunications organization structure  processes, owners, and costs. It is also important for the team to understand competitive, geopolitical, and pricing trends to ensure the team creates realistic targets for the initiative. Activities undertaken during the planning phase typically include (i) interviewing the owners of candidate processes, projects, or both; (ii) facilitating work sessions; (iii) creating work plans; (iv) drafting a business plan; and (v) creating high level transition plans. Cross Functional Collaboration Adds Tremendous Read More...
User-Focused Design Principles Shape the Customer Experience
Welcome to the customer experience. We all have them. Some are good, others bad. A variety of factors - the user interface (UI), customer support, marketing

it telecommunications organization structure  finished keying in data. It wasn't easy or fun, but at least you're done. You are ready for the good stuff. You click on the magic wand icon and Error: Parameters out of bounds. Here we go again. Luckily, you have that customer support number handy. You know, the one on the yellow sticky on the lower left corner of your monitor. The one you called two days ago, and last week. You hope this snafu won't take more than 45 minutes to resolve. You can always hope. Welcome to the customer experience. We all Read More...
Every Angle for SAP: A Product Note
Hundreds—even thousands—of transactions could represent a great challenge when trying to analyze data and obtain results. Every Angle is a tool that can deliver

it telecommunications organization structure  can be challenging when it comes to interpreting complex database structures and moving numerous data items generated by an ERP system to the data warehouse in order to prepare data to be used for analytical purposes.   Product Background   Every Angle was developed by Every Angle Software Solutions BV . This product is an add-on for SAP and enables the production of high value business content taken directly from the SAP database and based on the use of specific algorithms.     Figure 2. Angles are Read More...
E-discovery Compliance and The New Requirements of IT: The IT Manager’s Guide to 100% Compliance
Considering that e-mail and other electronically stored information (ESI) create the electronic equivalent of DNA evidence, there is no doubt that their

it telecommunications organization structure  Requirements of IT: The IT Manager’s Guide to 100% Compliance Considering that e-mail and other electronically stored information (ESI) create the electronic equivalent of DNA evidence, there is no doubt that their evidentiary role will continue to expand. Learn how implementing a strategic e-discovery compliance program can help US and Canadian employers preserve, protect, and produce legally compliant e-mail and other ESI when compelled to do so by a court or regulatory body. Read More...
IDC MarketScape: Worldwide IT Education and Training 2012 Vendor Analysis
This study assesses key technology vendors participating in the IT education market as a line of business (LOB) to support the sale of their technologies. Based

it telecommunications organization structure  MarketScape: Worldwide IT Education and Training 2012 Vendor Analysis This study assesses key technology vendors participating in the IT education market as a line of business (LOB) to support the sale of their technologies. Based on IDC's research, observations, and interviews with many of the key participants in the market, this document provides several dozen practices or approaches to successfully building, maintaining, and growing a training business. Know the key research findings. Read More...
Selecting an HRIS: Finding the Right HR System for Your Organization
Top organizations are turning to human resource information systems (HRIS) for all of their human resources (HR) needs. With an HRIS, companies can align HR

it telecommunications organization structure  human resources (HR) needs. With an HRIS, companies can align HR strategy with business objectives to get the most out of their workforces and adapt quickly to market changes. Today’s best-in-class HRIS automate everything related to HR in a single Web-based software system This white paper was developed to help you select an HRIS. Read More...
Is It Time to Purchase a New ERP?
For decades, enterprise resource planning (ERP) replacement has been compared to brain surgery: You just don't do it unless the patient is dying. So how do you

it telecommunications organization structure  It Time to Purchase a New ERP? For decades, enterprise resource planning (ERP) replacement has been compared to brain surgery: You just don't do it unless the patient is dying. So how do you know when it really is the time to invest in a new ERP system? Download this white paper to find out. Read More...
An Interview with WorkForce Software: Why Your Organization Needs Fatigue Management
Does your organization believe it can “do more with less”? You need to realize that this is ultimately an unsustainable model. Employees working beyond their

it telecommunications organization structure  process through automation. Breaking it down to its simplest form, employee fatigue management is all about:  identifying fatigue-inducing jobs or shifts within an organization, instituting programs and policies to minimize the impact of those factors, and  actively avoiding scheduling employees who may not be “fit for duty.” This is done primarily by ensuring there is adequate rest between shifts and that a sufficient number of days off is being taken during a specific period of time. Working in Read More...
Why IT Does Matter in BPO
IT plays a critical role in any outsourcing effort. Organizations engaged in or pursuing business process outsourcing (BPO) must ensure that they truly

it telecommunications organization structure  IT Does Matter in BPO IT plays a critical role in any outsourcing effort. Organizations engaged in or pursuing business process outsourcing (BPO) must ensure that they truly understand the capabilities of their existing software environment, as well as the capabilities of candidate BPO service providers. Embedding IT requirements and capabilities from the start will thus improve the likelihood of success for any BPO endeavor. Read More...
Create an Intelligent Analytics Strategy for Your Organization
A good business analytics strategy can pay off. Learn how to grow and transform your organization with analytics and business intelligence (BI) in this

it telecommunications organization structure  and transform your organization with analytics and business intelligence (BI) in this newsletter, featuring new research from Gartner. Read More...
IT Services: Outsourcing, IT Infrastructure Competitor Analysis Report
The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology (IT

it telecommunications organization structure  Services: Outsourcing, IT Infrastructure Competitor Analysis Report The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical types of activities that these providers perform include data center operations; network operations; backup/recovery services, data storage management services; system administration services; end user support of desktop PCs, laptops, and handheld Read More...
Extending Lean Initiatives across the Organization
Companies everywhere have realized the need for greater efficiency and improved quality within the enterprise to stay productive and competitive in today's

it telecommunications organization structure  Lean Initiatives across the Organization Companies everywhere have realized the need for greater efficiency and improved quality within the enterprise to stay productive and competitive in today's business environment. In order to obtain these efficiencies, corporations have turned to the successful model used by manufacturers for years known as lean, just-in-time (JIT), or kaizen. The fundamental goal of lean manufacturing includes the reduction of waste increase in productivity and improved Read More...

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