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Six Sigma for IT Service Level Management
Industry analysts, Enterprise Management Associates (EMA), recently conducted research to understand how widespread the acceptance of Six Sigma is for managing

it whitepapers  Itil Infrastructure | Itil IT Service Management | Itil Itsm | Itil Library | Itil Management | Itil Management Release | Itil Management Toolkit | Itil Methodologies | Itil Methodology | Itil Model | Itil Organization | Itil Overview | Itil Presentation | Itil Problem Management | Itil Problem Management Software | Itil Process | Itil Process Implementation | Itil Process Map | Itil Process Software | Itil Processes | Itil Product | Itil Products | Itil Project Management | Itil Questions | Itil Release Read More
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » it whitepapers


ITIL v3: Supporting the Evolution of IT Effectiveness for Improved IT Operations
IT is often characterized as distinct groups pursuing individual agendas and launching disconnected initiatives to increase operational efficiencies. To

it whitepapers  ITIL Infrastructure | ITIL IT Service Management | ITIL ITSM | ITIL Leader | ITIL Library | ITIL Management | ITIL Management Release | ITIL Management Toolkit | ITIL Methodologies | ITIL Methodology | ITIL Model | ITIL Organization | ITIL Overview | ITIL Presentation | ITIL Problem Management | ITIL Problem Management Software | ITIL Process | ITIL Process Implementation | ITIL Process Map | ITIL Process Software | ITIL Processes | ITIL Product | ITIL Products | ITIL Project Management | ITIL Questions Read More
IT Sales Lead Generation: Understanding the Complex Sales Needs of the IT Industry
The sales lead generation process for technology companies is very different from lead generation in other industries. Technology sector needs are more precise,

it whitepapers  | outsource | outsource it | outsourcing approach | outsourcing best practice | outsourcing competitive advantage | outsourcing information systems | outsourcing practices | outsourcing productivity | outsourcing sale lead generation | outsourcing sale leads | outsourcing sales lead | outsourcing structure | perception analysis | performance management | performance sales lead management | pipeline | pipeline development | pipeline engineering | pipeline pharmaceuticals | pipeline supply | pipelines | Read More
IT Project Management Tools: MS Project and Its Alternatives (Part 2)
In my last posting I wrote about the functions of project management. When I considered alternatives to MS Project, I started thinking about the functions of

it whitepapers  unproductive projects • aligning IT and other projects with the enterprise’s business strategy Potential Vendors to Consider To learn more about the vendors featured in this blog –post and to learn about other vendors in this knowledge space PPM consult TEC’s vendor showcase . Deltek Deltek provides an integrated toolset for PPM. Modules include portfolio analysis, risk management, planning and scheduling, project collaboration, and earned value management (EVM). This modular, integrated suite pro Read More
Reporting Value of IT Services with Balanced Scorecards
A balanced scorecard is a measurement system for management that provides real insight into the status of a business or some part of it. Developed by Kaplan and

it whitepapers  | IT Services | IT Services Outsourcing | Itil | Itil Adoption | Itil Application | Itil Applications | Itil Benefits | Itil Best Practices | Itil Change Management | Itil Change Management Tools | Itil Checklist | Itil Compliance | Itil Compliant | Itil Configuration Management | Itil Critical Success Factors | Itil Definitions | Itil Delivery | Itil Deployment | Itil Detail | Itil Development | Itil Document | Itil Documentation | Itil Documents | Itil Form | Itil Forums | Itil Framework | Itil Framewor Read More
Progressive IT Management Strategies: The IT manager’s 360-degree view of business
The New CIO Business Leader and Change Management ExpertToday’s chief information officer (CIO) not only has to be knowledgeable about technology, but

it whitepapers  IT Management Strategies: The IT manager’s 360-degree view of business The New CIO Business Leader and Change Management Expert Today’s chief information officer (CIO) not only has to be knowledgeable about technology, but frequently, the CIO is called upon to align the strategic goals of senior management in addition to managing on-going, day-to-day technology issues—the technology that provides visibility in the decision-making process.According to the IBM survey Expanding the Read More
Alfanar IT
alfanar IT is a subsidiary of alfanar Group one of the large Saudi firms with big portfolio of products, the group was established in 1976. alfanar IT was found

it whitepapers  IT alfanar IT is a subsidiary of alfanar Group one of the large Saudi firms with big portfolio of products, the group was established in 1976. alfanar IT was found in 1995 with more than 150 consultants.alfanar IT is a Saudi local system integrator company who believes in handing over a turnkey solutions to its clients operating in Saudi Arabia with full understanding of the Saudi IT market needs. alfanar IT consist of three full integrated business unites that created to fulfill all local and Read More
Drink-IT Is TEC Certified for Mixed-Mode Enterprise Resource Planning
TEC is pleased to announce that Drink-IT by the NORRIQ Group is now TEC certified in the mixed-mode enterprise resource planning (ERP) software space. Drink-IT

it whitepapers  for analysis and reporting. It is built on the latest release of standard Microsoft technology, with Microsoft Dynamics NAV as the core component, making Drink-IT a standard and scalable solution that can support businesses as they grow. Drink-IT has held the status of “certified for Microsoft Dynamics NAV” (CfMD) for the last 6 years.    NORRIQ’s added functionality supports global beverage producers and distributors in a number of areas beyond the Dynamics NAV solution: Figure 1 : Drink-IT Read More
Is It Time to Purchase a New ERP?
For decades, enterprise resource planning (ERP) replacement has been compared to brain surgery: You just don't do it unless the patient is dying. So how do you

it whitepapers  It Time to Purchase a New ERP? For decades, enterprise resource planning (ERP) replacement has been compared to brain surgery: You just don't do it unless the patient is dying. So how do you know when it really is the time to invest in a new ERP system? Download this white paper to find out. Read More
Managing IT in a Downturn: Beyond Cost-cutting
During a downturn economy, the IT department is often among the first to be hit with senior executives’ cost-cutting initiatives. Yet in some instances, IT

it whitepapers  IT in a Downturn: Beyond Cost-cutting During a downturn economy, the IT department is often among the first to be hit with senior executives’ cost-cutting initiatives. Yet in some instances, IT investments deliver more value to a company’s top and bottom lines—by creating new efficiencies and increasing revenues—than any savings gained from traditional IT cost-cutting. Discover the other reasons why your IT spending can actually save money in the long run. Read More
Grupo Posadas S.A.B. de C.V. Implements Hosted IT Infrastructure and Saves 30% on IT Maintenance


it whitepapers  de C.V. Implements Hosted IT Infrastructure and Saves 30% on IT Maintenance Read More
Simatic IT Interspec
Simatic IT Interspec is a corporate product specification management system, which enables a company's product lifecycle management strategy. Corporate

it whitepapers  IT Interspec Simatic IT Interspec is a corporate product specification management system, which enables a company's product lifecycle management strategy. Corporate specification management allows a whole organization to speak a single language for specifications. Simatic IT Interspec is the single point of reference for product specifications. Through its flexible and configurable structure and glossary, specifications are standardized throughout the company, and anyone around the world will be Read More
A CFO's Guide For Managing IT
In the post Y2K era, many companies have turned to the CFO to oversee the IT function with the CIO or head of IT reporting to the CFO. IT may look

it whitepapers  CFO's Guide For Managing IT A CFO's Guide For Managing IT Featured Author - Bill Friend - December 25, 2003 IT Has Changed Forever Often, it is difficult to determine precisely when sea change starts. For the Information Technology sector, it is clear that if the signs were not apparent before, sometime shortly after 12:01 on Saturday, January 1, 2000, things changed forever. Ironically, IT changed, not because something happened, but because of a non-event. Y2K didn't really happen, at least in sense of Read More
Dealership Management System: What Is It and Who Needs It?
What Is a DMS?When one talks about a DMS, people usually think about a document management system, a data management system, or even a destroyer mine

it whitepapers  Management System: What Is It and Who Needs It? What Is a DMS? When one talks about a DMS, people usually think about a document management system, a data management system, or even a destroyer mine sweeper. But very few people know that it’s also the acronym for “dealership management system,” which is a product or package of several products which is created specifically for the automotive industry. The core of any DMS is a system similar to enterprise resource planning (ERP), with, however, Read More
Red Hat Summit 2014: Open Source at the Forefront of IT
For Red Hat, the recent summit that took place in California was special in many instances. It marked the 10th anniversary of the Red Hat Summit and the

it whitepapers  at the Forefront of IT For Red Hat , one of the keystones of the open source community as well as one of its most sound success cases, the recent summit that took place in California was special in many instances. It marked the 10 th anniversary of the Red Hat Summit and the celebration of a company that has for more than 20 years been a key contributor, consolidator, and promoter of open source technology in the enterprise, and is now a key player in the software and IT industry in general. In fact, Read More

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