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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 italy crm


SuperOffice
SuperOffice solutions are delivered and implemented through subsidiaries, distributors, and value-added resellers (VARs) in Norway, Sweden, Denmark, Germany,

italy crm  UK, Benelux, Austria, Switzerland, Italy, Spain, the Czech Republic, the US, Canada, Australia, and Japan. More than 11,000 companies use SuperOffice CRM solutions. In addition to providing software solutions, SuperOffice also delivers consulting services related to strategic customer relationship management (CRM) issues, implementation, integration, and user education. SuperOffice ASA is a publicly traded company, and is listed on the Oslo Stock Exchange. SuperOffice is headquartered in Oslo (Norway).

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Documents related to » italy crm

Adonix' Mid-Market FORMULA - Adopting Best of Both 'Organic Growers' and 'Aggressive Consolidators' Worlds


Adonix appears to be a force in the Southern European enterprise resource planning and supply chain management market since acquiring Gruppo FORMULA. There might be a greater buzz internationally, but the road to success might not be an easy Mediterranean sail.

italy crm  software and services in Italy. Since Gruppo FORMULA is a publicly traded company on the EuroNext stock exchange in Brussels, the agreement is subject to approval by the Italian regulatory authorities. Prior to this latest acquisition, Adonix had about 1,000 employees, 8,000 customers, 150 partners, and was present in 27 countries. Its North American office locations are in Pittsburgh, Pennsylvania and Tarrytown, New York. It has a direct presence in France, Spain, Italy, United Kingdom, Portugal, with Read More

SCT Comes Back With a Vengeance


SCT Corporation, an IT solutions provider for a number of disparate industries, announced that the quarter which ended June 30, 2000, was a record quarter for license fee revenue within SCT's process industry solutions business. SCT, which claims experiencing continued success with enterprise-wide, global accounts in the process industries, now has eight out of the top 16 food processors in North America as clients.

italy crm  in Spain, Portugal, and Italy, and DSQ Information Technology Limited in India and Sri Lanka to resell iProcess.sct. Earlier, on July 17, SCT announced its financial results for the third quarter and first nine months of fiscal 2000, which ended June 30, 2000. Third quarter 2000 diluted earnings per share (EPS) were a record $.32, which included $.10 resulting from the sale of the Company's eFile Management middleware and SCT Learning Suite products. Without the sales, diluted earnings per share would Read More

Adonix Grows Roots Against The Odds Part 1


Proving that a lack of size can be compensated with a savvy value proposition, Adonix, until recently a quiet French ERP provider, keeps on delivering pieces of its strategy to further establish itself internationally, despite a harsh and hostile environment.

italy crm  well as in France, Italy, Portugal, and Spain , while resellers and distributors sell Adonix elsewhere. This has traditionally proven to be advantageous to mid-market customers by allowing Adonix to keep their costs down. Further, selling through partners requires a higher quality of product support, and accompanying documentation. By deliberately steering clear of the too ambitious expansionist policies that have hindered and/or badly hurt so many smaller software companies in the past, and by focusing Read More

HSO


HSO is a leading provider of Microsoft Dynamics AX, and Dynamics AX industry specific add-ons and enhancements. HSO also provides Microsoft Dynamics CRM and Microsoft Server solutions.   Founded in 1989, HSO specialises in the sales, implementation, technical integration, business consultation and on-going support of Dynamics AX solutions for Customers in various industries and markets – in particular Wholesale Trade & Distribution, Logistics, Manufacturing and Retail.   HSO has a well established and fully referenceable track record with its unique Implementation Project methodology.  Driven by results and the desire to provide the best service, HSO customers gain innovative business solutions that increase and optimize efficiencies in their business processes.  This starts at the beginning of every customer engagement with Value Discovery and a Scope Analysis review.  HSO uses their thoroughly proven Implementation Methodology (in excess of 1,000 successful Projects) to ensure predictable results on every task and an ROI that can be based on a fixed-scope and fixed-price approach.     With more than 20 years of practical hands-on experience, HSO has successfully delivered complex ERP solutions to hundreds of companies worldwide including international customers who required multi-country and multi-site implementations.   HSO is a leading member of Microsoft’s Inner Circle.  This membership is only awarded to the elite Top 50 worldwide Microsoft Partners in recognition of achieving the highest levels of Customer Satisfaction, the most impressive Sales Performance and continued growth in Revenues and Employment.   HSO is also an accepted and long standing member of Microsoft’s Presidents Club, another worldwide “by invitation only” award received in acknowledgement of being in the Top 5% of the Microsoft Dynamics Partners worldwide, based on business performance, year-on-year growth, new business wins, renewed customer support contracts and software licence revenue.   Headquartered in Holland, HSO employs more than 200 industry specific professionals worldwide, and in order to best serve the HSO Customers, HSO has subsidiaries in the UK, Germany, Italy, Benelux, France, North America and Malaysia.  

italy crm  in the UK, Germany, Italy, Benelux, France, North America and Malaysia. Read More

Get Your Sales Team Going with Mobile CRM


As you'll discover in the executive brief. get your sales teams going with mobile crm, mobile CRM lets your sales reps perform more of the activiti...

italy crm  Your Sales Team Going with Mobile CRM Are your field salespeople performing at peak ability? Are they connected and ready to do the things that bring in sales anytime and anywhere? Wouldn't it be a worthwhile objective to get your salespeople booking more face time with clients, and winning more business in less time? It's all possible, if you equip your salespeople with mobile CRM. As you'll discover in the executive brief Get Your Sales Teams Going with Mobile CRM , mobile CRM lets your sales reps Read More

Access Commerce Spices Up North American CRM Fray


In May, Access Commerce, a French CRM vendor, announced the opening of its first USA office in San Diego, California. During Explore 2000, QAD’s annual user conference, Access Commerce announced the release of eCameleon for MFG/PRO.

italy crm  Commerce Spices Up North American CRM Fray Access Commerce Spices Up North American CRM Fray P.J. Jakovljevic - July 5, 2000 Event Summary According to the company's press release from June 8, Access Commerce, a French eCRM vendor, has announced its acquisition of AIS Technologies Inc. from Vancouver - British Columbia, Canada - a leading e-business solution provider for mid-sized enterprises. This acquisition will accelerate growth plans for penetrating into North America as well as the development Read More

Oncontact CRM


Oncontact Software develops .NET CRM software for mid-market companies. Oncontact CRM is a completely Microsoft .NET-based CRM applications suite that automates the sales, marketing, and service areas of mid-market organizations. It can be user-customized through Customizer and Navigator, the built-in toolkits.  

italy crm  CRM Oncontact Software develops .NET CRM software for mid-market companies. Oncontact CRM is a completely Microsoft .NET-based CRM applications suite that automates the sales, marketing, and service areas of mid-market organizations. It can be user-customized through Customizer and Navigator, the built-in toolkits. Read More

Ebix CRM


Ebix CRM began developing solutions to support agents and advisors more than 20 years ago. Our goal: to help industry professionals better leverage vital client information in a new way. With its very first solutions, Ebix CRM pushed the envelope of contact management to include customer service and policy and investment tracking – all from a financial services industry perspective.

italy crm  CRM Ebix CRM began developing solutions to support agents and advisors more than 20 years ago. Our goal: to help industry professionals better leverage vital client information in a new way. With its very first solutions, Ebix CRM pushed the envelope of contact management to include customer service and policy and investment tracking – all from a financial services industry perspective. Read More

On-Premise vs. On-Demand CRM


When looking to acquire an initial customer relationship management (CRM) solution or replace an existing deployment, a host of considerations must be made, not the least of which is choosing between an on-demand or on-premise solution. Both the on-demand and on-premise models have pros and cons, as well as risks and rewards. Download this white paper and know what you need to consider before making a final decision.

italy crm  Premise vs. On-Demand CRM When looking to acquire an initial customer relationship management (CRM) solution or replace an existing deployment, a host of considerations must be made, not the least of which is choosing between an on-demand or on-premise solution. Both the on-demand and on-premise models have pros and cons, as well as risks and rewards. Download this white paper and know what you need to consider before making a final decision. Read More

Agiline CRM : Customer Relationship Management (CRM) Competitor Analysis Report


This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria.

italy crm  CRM : Customer Relationship Management (CRM) Competitor Analysis Report This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important Read More

Selling Smarter with CRM


CRM is no longer a fancy, expensive tool for large enterprises looking to make their telemarketing efforts more effective. Rather, it’s an essential element of a successful, integrated sales strategy. Whether a company relies on inbound or outbound marketing, referrals and word of mouth, or some hybrid strategy for attracting customers and generating sales, the right CRM application can make the difference between profit and loss, or success and failure in any market. This paper examines several such tools and how they can be effectively used with multiple business models and businesses of any size.

italy crm  Smarter with CRM CRM is no longer a fancy, expensive tool for large enterprises looking to make their telemarketing efforts more effective. Rather, it’s an essential element of a successful, integrated sales strategy. Whether a company relies on inbound or outbound marketing, referrals and word of mouth, or some hybrid strategy for attracting customers and generating sales, the right CRM application can make the difference between profit and loss, or success and failure in any market. This paper Read More

Social CRM: Key Strategies and Must-have Features


Social CRM has become one of the biggest growth areas in CRM for companies trying to develop a greater understanding of their customers. Social CRM is no longer a “nice to have.” It is an essential component of a CRM solution that helps organizations understand what customers really think, by interacting with them directly and getting involved in the conversation about their own organization. Know the key aspects of social CRM.

italy crm  CRM: Key Strategies and Must-have Features Social CRM has become one of the biggest growth areas in CRM for companies trying to develop a greater understanding of their customers. Social CRM is no longer a “nice to have.” It is an essential component of a CRM solution that helps organizations understand what customers really think, by interacting with them directly and getting involved in the conversation about their own organization. Know the key aspects of social CRM. Read More

Why CRM Is So Hard and What To Do About It: Data is key to making CRM work


Making a CRM investment work is a two-step process that begins with unifying disparate systems by creating and managing standardized, reusable business definitions mapped to the different CRM system schemas throughout the organization.

italy crm  CRM Is So Hard and What To Do About It: Data is key to making CRM work Introduction Over the next five years, companies will spend $150 billion to reinvent sales, marketing and service. Customer relationship management (CRM) is the hub of this turning wheel, and data is the axle. It's why Gartner calls managing customer-related data the number one obstacle to getting a return on CRM investments. To fully exploit the power of CRM, and to realize its much-hyped promise, organizations must first recognize Read More