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Case Study: Diamond Plastics
Diamond Plastics has a nation-wide network of PVC pipe manufacturing facilities. After years of customizing its financial software, the company was unable to upgrade to newer versions. The existing system also could no longer accommodate the company’s continued growth. Needing a new accounting and business management system, Diamond chose to implement Microsoft® Dynamics AX. Find out about the near-flawless transition.

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ITIL Process Maturity Self-assessment
IT managers undertaking any implementation of IT Infrastructure Library (ITIL) processes should understand the concept of process maturity. As a foundation for process improvement, these key practices improve the ability of organizations to meet goals for cost, schedule, functionality, and product quality—the ultimate goal being to improve efficiency, return on investment, and effectiveness.

itil bt diamond  ITIL Process Maturity Self-assessment ITIL Process Maturity Self-assessment Source: Pink Elephant Document Type: White Paper Description: IT managers undertaking any implementation of IT Infrastructure Library (ITIL) processes should understand the concept of process maturity. As a foundation for process improvement, these key practices improve the ability of organizations to meet goals for cost, schedule, functionality, and product quality—the ultimate goal being to improve efficiency, return on Read More...
Discrete Enterprise Resource Planning (Discrete ERP) RFI / RFP Template
Financials, Human Resources, Manufacturing Management, Inventory Management, Purchasing Management, Quality Management, Sales Management, Product Technology
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Documents related to » itil bt diamond


ITIL Foundation Fasttrack-The Way You Want It!
The case company is rolling out new professional service concepts, addressing the customer need for services fitting the information technology infrastructure library (ITIL) framework. A centrally located team needed ITIL service knowledge and certification before training service development, consulting, and sales. Implement applied the Foundation Fasttrack concept—fast-paced, flexible learning in a familiar environment.

itil bt diamond  ITIL Foundation Fasttrack—The Way You Want It! ITIL Foundation Fasttrack—The Way You Want It! Source: Implement Consulting Group Document Type: Case Study Description: The case company is rolling out new professional service concepts, addressing the customer need for services fitting the information technology infrastructure library (ITIL) framework. A centrally located team needed ITIL service knowledge and certification before training service development, consulting, and sales. Implement applied Read More...
Getting ITIL Done with IT Process Automation
Information Technology Infrastructure Library (ITIL) processes often span multiple systems. However, many organizations operate in department and application silos, with a lack of silo integration inhibiting a process approach. This leaves a significant amount of manual work, resulting in a risk of error, latency, and lack of visibility and reporting. So how can you automate these processes and drive real value?

itil bt diamond  Getting ITIL Done with IT Process Automation Getting ITIL Done with IT Process Automation Source: Opalis Software, Inc. Document Type: White Paper Description: Information Technology Infrastructure Library (ITIL) processes often span multiple systems. However, many organizations operate in department and application silos, with a lack of silo integration inhibiting a process approach. This leaves a significant amount of manual work, resulting in a risk of error, latency, and lack of visibility and Read More...
Identify and Leverage Your Existing Service Life Cycles
Service management has become critical for today’s organizations. To remain competitive, businesses need more appropriate services to support their customers, suppliers, and business partners. Discover how “service cycles” have evolved since the 1990s, learn how to make hidden service life cycles visible, and find out how, once they are visible, they can help you improve services and align IT with business objectives.

itil bt diamond  it managed services,   itil service management,   service level management,   service management operations,   it management services,   it services management,   service desk manager,   human service management,   service lifecycle,   windows service management,   itil it service management,   systems management services,   service delivery management Source: IBM Learn more about IBM Readers who downloaded this white paper also read these popular documents! Extending BI’s Reach: Anticipate Read More...
How to Get ITIL Done-Implementing ITIL and Making It a Reality
In our lifetime, we have witnessed IT evolve from a limited service function into a critical core competency. Stepping out of the shadows and into the limelight has created new challenges for IT, however. Fortunately, the Information Technology Infrastructure Library (ITIL) provides a common framework for all IT activities. But experience shows that ITIL initiatives still tend to stumble for a variety of reasons.

itil bt diamond  How to Get ITIL Done—Implementing ITIL and Making It a Reality How to Get ITIL Done—Implementing ITIL and Making It a Reality Source: Opalis Software, Inc. Document Type: White Paper Description: In our lifetime, we have witnessed IT evolve from a limited service function into a critical core competency. Stepping out of the shadows and into the limelight has created new challenges for IT, however. Fortunately, the Information Technology Infrastructure Library (ITIL) provides a common framework for all Read More...
Cloud Assets: A Guide for SMBs-Part 3
Cloud computing is allowing small to medium businesses (SMBs) to gain access to premium enterprise solutions without the traditional price tag of hardware and software licenses. This third and final part of a guide to cloud assets for SMBs reviews various types of cloud configurations and the ramifications of these setups for your organizations, and also considers some of the challenges of public cloud solutions.

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Oracle Database Security: Preventing Enterprise Data Leaks at the Source
Addressing information protection and control (IPC) is a complex challenge. Enterprises must secure their databases to protect sensitive information and comply with policy regulations. Learn more about threats to business information, the impact of government regulations on data protection, and how database security best practices can prevent sensitive customer data or company information from being distributed.

itil bt diamond  effective security management practices. ITIL The IT Infrastructure Library (ITIL) has seven sets of processes providing a framework for businesses in the following areas: service support, service delivery, planning to implement service management, ICT infrastructure management, applications management, security management, and business perspective. CobiT Control Objectives for Information and Related Technology (CobiT) was developed as a generally applicable and acceptable standard for good information Read More...
Grape Escape 2013: Customer Value a Priority for Both SYSPRO and UNIT4—Part 2 » The TEC Blog
Discussing Enterprise Software and Selection

itil bt diamond  Grape Escape 2013: Customer Value a Priority for Both SYSPRO and UNIT4—Part 2 » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software Read More...
Managing Change in the Higher Education Sector
Higher education institutions are turning to software to help them deal with financial, organizational, and regulatory change. TEC surveyed higher education professionals to find out whether their software systems were able to address their most pressing challenges. We also assessed a vendor that emphasizes the change management capabilities of its software—UNIT4—to determine how well it supports change management challenges. Download this report for full results and analysis.

itil bt diamond     higher education,   itil,   service management,   it service management,   human resource management,   supply chain management,   education technology,   it change management,   change in management,   change of management,   what is change management,   management of change,   change management it,   change management in it,   why change management,   computer training Source: Technology Evaluation Centers Learn more about Technology Evaluation Centers Readers who downloaded this TEC Read More...
Securing Your Mobile Workforce
This three-part report describes how all businesses can benefit from software-as-a-service (SaaS) services and, in particular, a variety of hosted services. It also provides advice, best practices, and insight on how to create security and management policies for a distributed workforce.

itil bt diamond     risk management,   itil,   help desk,   data center,   list of companies,   cloud computing,   anti malware,   saas,   risk assessment,   windows security Source: Symantec Learn more about Symantec Readers who downloaded this white paper also read these popular documents! Mobile Is the New Face of Engagement Tying the Shop Floor to the ERP System Practical Guide to ERP for Recipe/Formula-based Manufacturers Implementation Tips from the Trenches TEC 2012 Supply Chain Management Buyer s Guide Read More...

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