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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 itil implementation templates


ITIL-Living Processes
The case company decided to carry out an information technology infrastructure library (ITIL) implementation, and in so doing hoped to make production in IT

itil implementation templates  Living Processes The case company decided to carry out an information technology infrastructure library (ITIL) implementation, and in so doing hoped to make production in IT more visible, increase customer satisfaction, and maintain or increase employee satisfaction in IT. Implement Consulting Group facilitated the process selection and design and managed the requirement collection, selection, and implementation phases of the project.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Outsourcing--Applications Software RFI/RFP Template

Employees, Application Software Related Experience, Processes and Tools, Certifications and Accreditations, Industry Skills and Experience, Domain Skills and Experience, Application Software Package Skills and Experience, Technology Skills and Experience, Professional Services and Implementation Consulting Services, Client Experience, Internal Infrastructure and Enabling Technology, Business Flexibility  

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Documents related to » itil implementation templates

IT Governance: Maximizing the Business Investment


Implementing information technology (IT) governance means using a structure of relationships and processes to direct an organization. Some project portfolio management (PPM) vendors have adopted the IT governance mantra to differentiate their solutions from those offered by the enterprise resource planning (ERP) industry.

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ITIL Service Support Processes in Record Time


To establish optimal service and support conditions, the case company, Naviair, chose to adapt and implement information technology infrastructure library (ITIL) service support processes. During the process, Implement Consulting Group assisted with facilitation, ITIL input, and lean competences and tools. The existing procedures and instructions were combined with ITIL’s different service support areas.

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ITIL v3: Supporting the Evolution of IT Effectiveness for Improved IT Operations


IT is often characterized as distinct groups pursuing individual agendas and launching disconnected initiatives to increase operational efficiencies. To overcome this, organizations need a set of capabilities that can help improve coordination between IT and the rest of the business while facilitating effective service management. Adopting foundational technologies and a best-practice benchmark is a good place to start.

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How to Maximize Your IT Services with Lifecycle Management


As businesses become increasingly dependent on technology, service quality becomes more important. With so much riding on IT’s performance, a new service-centric model has emerged: service lifecycle management (SLcM). Based on the Information Technology Infrastructure Library (ITIL) principles, SLcM provides a framework that enables organizations to optimize business outcomes and facilitate continual service improvement.

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How One Vendor Supplies Agility to Post-implementation Enterprise Systems


Agresso's information warehouse, business process, and reporting and analytics information delivery models are inextricably linked in a virtual cycle. A change in any of these core competencies automatically informs a change in the others without instilling business disruption.

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Komatsu Employs “Mod Squad” For Logility Implementation


At the Connections 2000 Logility user conference in New Orleans, users recounted implementation stories. Few were as striking as that of the Komatsu’s DRP implementation modifications, a testament to human ingenuity.

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Five Critical Points for ERP Implementation Success


Find out how your company can avoid ERP implementation problems inFive Critical Points for ERP Success*.

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Implementation Brief: SpectraSite


SpectraSite is in the business of making wireless and broadcast communications pervasive. One process it was looking to improve, however, was its in-building antenna approval. The current process was time-consuming, and its faxing technology inadequate. But by implementing a business process management (BPM) solution, SpectraSite dramatically reduced the process cycle, from almost sixty days to a maximum of ten days.

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Ensuring a Successful PLM Implementation


If you’ve ever been involved in an enterprise software implementation, you already know how challenging it can be to get it done on time and under budget. With literally thousands of technical details to keep track of, there are plenty of opportunities for things to go wrong. In the case of product lifecycle management (PLM) solutions, enterprise implementations can be even tougher. Find out how to get it done right.

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Another Implementation Failure, Another Missed Learning Opportunity


In recent posts, we've learned that business software implementation failures are rampant and that the blame is all on the vendor. And though unhappy customers are suing the software vendors, little speculation is offered on the cause for the implementation failure. So, these posts, and any others that follow, provide little insight on the learnings on the part of both the customer

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