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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 itil training and certification


ITIL Foundation Fasttrack-The Way You Want It!
The case company is rolling out new professional service concepts, addressing the customer need for services fitting the information technology infrastructure

itil training and certification  centrally located team needed ITIL service knowledge and certification before training service development, consulting, and sales. Implement applied the Foundation Fasttrack concept—fast-paced, flexible learning in a familiar environment.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Learning Management Suite (LMS)

These are tools for managing, creating, scheduling training or learning in your organization. The terminology varies from vendor to vendor. Learning management systems (LMS) typically help to manage both classroom and on-line learning. They do not normally include content creation or management tools but may in some cases. Some LMSs may manage just classroom or just e-learning rather than both. Some LMSs may also include content authoring and managment and virtual classrooms. Learning content management systems (LCMS) emphasize the management of content for courses/training/learning. In most cases, they include content authoring tools. In some cases, they may also include some of the features of LMSs. Content authoring tools are often provided as part of an LCMS. They may also be stand-alone products. Virtual classrooms (web conferencing tools) normally are separate third party offerings but may be included as part of a suite of tools. Suites of tools include features of at least two or more of the above categories. While some companies offer just LMS or LCMS systems others offer suites of products, which provide all or most of the features of the other tools. Suites combine several capabilities of learning management--usually two or more of the following: learning management, classroom training management, e-learning management, custom content creation, learning content management, learning object repositories, or virtual classrooms.  

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Documents related to » itil training and certification

Six Sigma for IT Service Level Management


Industry analysts, Enterprise Management Associates (EMA), recently conducted research to understand how widespread the acceptance of Six Sigma is for managing IT service quality. This research, which was targeted primarily at enterprises, showed that 65 percent of those surveyed acknowledge the relevance of Six Sigma for IT-based service management. While many IT organizations have yet to adopt Six Sigma for service management, 80 percent stated that they have plans to do so. This research suggests there is a growing interest in Six Sigma.

itil training and certification  | Itil Tools | Itil Training | Itil V3 | Itil Whitepapers | Itil Workshop | Itsm | Itsm Software | Maintenance Service Level Agreement | Management Concepts | Management Process | Management Service Level | Management Service Level Agreement | Management Service Level Agreements | Managing Objectives | Managing Service Level | Measurement Level | Monitor Application Performance | Monitor Six Sigma Solution | Monitoring Six Sigma Solution | Operational Level Agreement | Operational Level Agreements | Read More

Accelerate ROI for Business Process Management (BPM)


Business process management (BPM) consists of software and expertise, designed to improve the performance, visibility, and agility of business processes. With the right BPM solution, organizations can break down silos of information, streamline workflows, and help business professionals work better by working together. Learn about BPM solutions designed for rapid deployment and quick return on investment (ROI).

itil training and certification  ROI for Business Process Management (BPM) Business Process Management (BPM) software and services from IBM help organizations optimize business performance by discovering, documenting, automating, and continuously improving business processes to increase efficiency and reduce costs. Source: IBM Resources Related to Accelerate ROI for Business Process Management (BPM) : Business Process Management (BPM) (Wikipedia) Return On Investment (ROI) (Wikipedia) Accelerate ROI for Business Process Read More

Vulnerability Management Buyer’s Checklist


Choosing a solution for vulnerability management (VM) is a critical step toward protecting your organization’s network and data. Without proven, automated technology for precise detection and remediation, no network can withstand the daily deluge of new vulnerabilities that threaten security. This 12-point short list of considerations can help you determine what solutions will work best for your organization.

itil training and certification  as COBIT, ISO and ITIL. Controls are the building blocks for compliance policies, which are collections of controls pertaining to one or more technologies in your environment. Each control in the policy includes a statement of how the technology- specific item should be implemented, and one or more checks performed by the solution to validate the control. Look to select a solution that supports all these factors. Can the solution support existing policies? Verify that the VM solution you select includes Read More

Reporting Value of IT Services with Balanced Scorecards


A balanced scorecard is a measurement system for management that provides real insight into the status of a business or some part of it. Developed by Kaplan and Norton in the early 1990s, balanced scorecards provide a control system that helps ensure the right balance between different, and often times conflicting, perspectives. For example, an insurance company may increase profitability by offering incentives to claims assessors for taking a tough stance on payout, but will soon find dissatisfaction among its clients that may lead to lost business. Scorecards help ensure this balance and are an improvement over more traditional single dimension approaches that tend to be based purely on expense management and business growth.

itil training and certification  scorecard. Of course, implementing ITIL in order to satisfy the requirements of a scorecard somewhat misses the point of ITIL, but organizations that have a well-defined process (such as ITIL) certainly have a head start, as do organizations that take continuous improvement seriously and have standardized on a quality management process - such as Six Sigma. This is because quality management standards provide the recipe for measuring the effectiveness of process execution and its delivered product . Read More

SPECTRUM Human Resource Systems Corporation iVantage 5.0 for Human Resources Certification Report


SPECTRUM Human Resource Systems Corporation’s human resource information system (HRIS), iVantage 5.0, is now TEC Certified. The certification seal is a valuable indicator for organizations who rely on the integrity of TEC’s research services for assistance with their software selection projects. Download this 24-page TEC report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

itil training and certification  Human Resource Systems Corporation iVantage 5.0 for Human Resources Certification Report TEC Product Certification Report: SPECTRUM Human Resource Systems Corporation iVantage 5.0 If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. On Technology evaluation centers (TEC) website, you'll find links to the information and resources you need to make an informed Human Resource Management (HRM) software selection. Source: Technology Read More

Coda Financials (V12) Product Certification Report


UNIT4's Coda Financials (V12) is now TEC Certified for online evaluation of Financial Packages solutions in the Accounting and Financial Management Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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Sky Field Service Management Certification Report


Sky by FieldOne is now TEC Certified for online evaluation of field service management (FSM) solutions in the Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) Evaluation Centers. Certification ensures that FieldOne has demonstrated Sky's support for specific real-world business processes chosen by TEC analysts, and that TEC analysts have analytically and comparatively reviewed research questionnaire data about Sky against known benchmarks. What differentiates Sky from other FSM products is that it is not a proprietary solution and therefore it allows clients who have expertise in Microsoft Dynamics XRM platform to customize the product themselves without going back to the vendor. Download the Sky certification report now for product analysis and in-depth analyst commentary.

itil training and certification  FieldOne,Sky,field service solution,field service management,FSM solution,Microsoft Dynamics XRM Read More

SYSPRO 7 ERP Certification Report


SYSPRO 7 is now TEC Certified for online evaluation of enterprise resource planning (ERP) for discrete, process, and mixed-mode manufacturing. SYSPRO ERP is used by more than 14,500 small to medium businesses (SMBs), primarily manufacturers and distributors, and is supplied through an extensive and strong channel of partners across the globe. SYSPRO ERP is a "single DNA" continuous software product based on Microsoft .NET technology.

itil training and certification  SYSPRO 7, discrete ERP, process ERP, mixed-mode ERP Read More

Meta4 PeopleNet 7 for Human Resources Certification Report


The Meta4 product PeopleNet 7 is now TEC Certified for online evaluation of human resources solutions in the Human Resource Management Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, and in-depth analyst commentary.

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Savvion Inc. BusinessManager 7.5 for Business Process Management Certification Report


Savvion Inc.'s business process management solution, BusinessManager 7.5, is now TEC Certified. The certification seal is a valuable indicator for organizations who rely on the integrity of TEC’s research services for assistance with their software selection projects. Download this 24-page TEC report for product highlights, competitive analysis, and in-depth analyst commentary from TEC Analyst Kurt (Yu) Chen.

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Infor EAM Enterprise CMMS/EAM Certification Report


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Sage 500 ERP Certification Report (ERP for Distribution)


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