X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 itil training books


ITIL Foundation Fasttrack-The Way You Want It!
The case company is rolling out new professional service concepts, addressing the customer need for services fitting the information technology infrastructure

itil training books  centrally located team needed ITIL service knowledge and certification before training service development, consulting, and sales. Implement applied the Foundation Fasttrack concept—fast-paced, flexible learning in a familiar environment.

Read More


Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Learning Management Suite (LMS)

These are tools for managing, creating, scheduling training or learning in your organization. The terminology varies from vendor to vendor. Learning management systems (LMS) typically help to manage both classroom and on-line learning. They do not normally include content creation or management tools but may in some cases. Some LMSs may manage just classroom or just e-learning rather than both. Some LMSs may also include content authoring and managment and virtual classrooms. Learning content management systems (LCMS) emphasize the management of content for courses/training/learning. In most cases, they include content authoring tools. In some cases, they may also include some of the features of LMSs. Content authoring tools are often provided as part of an LCMS. They may also be stand-alone products. Virtual classrooms (web conferencing tools) normally are separate third party offerings but may be included as part of a suite of tools. Suites of tools include features of at least two or more of the above categories. While some companies offer just LMS or LCMS systems others offer suites of products, which provide all or most of the features of the other tools. Suites combine several capabilities of learning management--usually two or more of the following: learning management, classroom training management, e-learning management, custom content creation, learning content management, learning object repositories, or virtual classrooms.  

Evaluate Now

Documents related to » itil training books

Running and Optimizing IT: A Best-practice Approach


IT has long been one of the best ways to address business challenges. Yet significant obstacles at the level of IT infrastructure stand in the way. Siloed IT operations and rigid IT management processes can impede business agility. When IT partners with the business to act less as a technology provider and more as a service provider, business objectives can be achieved more efficiently and cost-effectively. Find out how.

itil training books   Read More

ITIL v3: Supporting the Evolution of IT Effectiveness for Improved IT Operations


IT is often characterized as distinct groups pursuing individual agendas and launching disconnected initiatives to increase operational efficiencies. To overcome this, organizations need a set of capabilities that can help improve coordination between IT and the rest of the business while facilitating effective service management. Adopting foundational technologies and a best-practice benchmark is a good place to start.

itil training books   Read More

E-learning Best Practices


E-learning solutions can be effective ways of meeting training and knowledge management challenges. Online training delivers multiple benefits, including reduced employee turnover, increased productivity, actual cost savings, and return on investment (ROI). But there are a number of important selection criteria you need to know about before implementing an electronic learning management system (LMS).

itil training books   Read More

Companies Worldwide Embrace New Methods of Enterprise Software Training


In order to analyze today's usage, trends, and requirements in the area of enterprise software training, SAP commissioned a study to analyze this dedicated market segment. This report gives the results of the study, and provides companies with an insight into key trends in enterprise software training around the world, including which training formats are already in use, and allows companies to compare how their training plan compares to other organizations with regard to delivery, as well as providing scenarios and solutions for future planning.

itil training books   Read More

How to Get ITIL Done-Implementing ITIL and Making It a Reality


In our lifetime, we have witnessed IT evolve from a limited service function into a critical core competency. Stepping out of the shadows and into the limelight has created new challenges for IT, however. Fortunately, the Information Technology Infrastructure Library (ITIL) provides a common framework for all IT activities. But experience shows that ITIL initiatives still tend to stumble for a variety of reasons.

itil training books   Read More

The Roaring Penguin Training Network


A recent paper presented evidence that Bayesian filtering could be effective using a shared Bayes database, even among hundreds or thousands of different users. This lead to the Roaring Penguin Training Network (RPTN), a mechanism for sharing Bayes votes among different CanIt customers. This white paper describes the Roaring Penguin Training Network (RPTN).

itil training books   Read More

ITIL and Its Impact in a Multiprovider Environment


The Information Technology Infrastructure Library (ITIL) has become an answer for many IT departments trying to solve their business problems. But many organizations find that their investment in ITIL has failed to yield the anticipated return on investment (ROI). So what’s the key to maximizing ITIL ROI? First, understanding that the term “ITIL-compliant” has as many meanings as there are outsourcing service providers.

itil training books   Read More

Eedo Knowledgeware Registers E-learning Success with Kadaster


Kadaster, a national mapping and cadaster agency, was looking for an improved method for training its staff of 2,600. The company realized that effective training would be critical to its success, so it turned to a blended e-learning solution that would allow easy interaction with its current systems. With over 1,200 staff already using the new system, Kadaster is well on its way to reaching its training objectives.

itil training books   Read More

The Importance of Software Training: Save Money While Improving Workplace Morale


“Computer rage” is inevitable and costs millions of dollars annually in lost payroll and productivity. Reducing computer rage means investing in employee education and software customization. Increased knowledge and improved software usability eases employee frustration when systems don’t behave as expected. Confident employees can solve issues quickly without disrupting the rest of the workplace, saving time and money.

itil training books   Read More

What All Sales Organizations Need to Know: An Up-close-and-personal Discussion with Blackboard and Salesforce.com


Salesforce.com and Blackboard have joined forces to offer cloud-based sales training for their customers. And according to TEC Research Analysts, if you’re looking for a comprehensive training tool for your sales force and an intelligence-based performance measurement tool for your sales leaders, Blackboard Learn for Sales may be the product you’re looking for. Find out more in this exclusive interview with Salesforce and Blackboard execs.

itil training books   Read More