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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 itil training certification


ITIL Foundation Fasttrack-The Way You Want It!
The case company is rolling out new professional service concepts, addressing the customer need for services fitting the information technology infrastructure

itil training certification  centrally located team needed ITIL service knowledge and certification before training service development, consulting, and sales. Implement applied the Foundation Fasttrack concept—fast-paced, flexible learning in a familiar environment.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Learning Management Suite (LMS)

These are tools for managing, creating, scheduling training or learning in your organization. The terminology varies from vendor to vendor. Learning management systems (LMS) typically help to manage both classroom and on-line learning. They do not normally include content creation or management tools but may in some cases. Some LMSs may manage just classroom or just e-learning rather than both. Some LMSs may also include content authoring and managment and virtual classrooms. Learning content management systems (LCMS) emphasize the management of content for courses/training/learning. In most cases, they include content authoring tools. In some cases, they may also include some of the features of LMSs. Content authoring tools are often provided as part of an LCMS. They may also be stand-alone products. Virtual classrooms (web conferencing tools) normally are separate third party offerings but may be included as part of a suite of tools. Suites of tools include features of at least two or more of the above categories. While some companies offer just LMS or LCMS systems others offer suites of products, which provide all or most of the features of the other tools. Suites combine several capabilities of learning management--usually two or more of the following: learning management, classroom training management, e-learning management, custom content creation, learning content management, learning object repositories, or virtual classrooms.  

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Documents related to » itil training certification

Reporting Value of IT Services with Balanced Scorecards


A balanced scorecard is a measurement system for management that provides real insight into the status of a business or some part of it. Developed by Kaplan and Norton in the early 1990s, balanced scorecards provide a control system that helps ensure the right balance between different, and often times conflicting, perspectives. For example, an insurance company may increase profitability by offering incentives to claims assessors for taking a tough stance on payout, but will soon find dissatisfaction among its clients that may lead to lost business. Scorecards help ensure this balance and are an improvement over more traditional single dimension approaches that tend to be based purely on expense management and business growth.

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Accelerate ROI for Business Process Management (BPM)


Business process management (BPM) consists of software and expertise, designed to improve the performance, visibility, and agility of business processes. With the right BPM solution, organizations can break down silos of information, streamline workflows, and help business professionals work better by working together. Learn about BPM solutions designed for rapid deployment and quick return on investment (ROI).

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Reducing Turnover and Managing Change: How Retailers Can Benefit from a New Approach to Training and Talent Management


This paper examines how a talent management system (TMS) that integrates learning, performance management (PM), compensation, development, and succession planning can make a bottom-line difference in a retailer’s ability to reduce turnover, manage change, and achieve strategic goals. It also examines how retailers are using software-as-a-service (SaaS) solutions to make optimum use of budgetary and staff resources.

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ITIL v3: Supporting the Evolution of IT Effectiveness for Improved IT Operations


IT is often characterized as distinct groups pursuing individual agendas and launching disconnected initiatives to increase operational efficiencies. To overcome this, organizations need a set of capabilities that can help improve coordination between IT and the rest of the business while facilitating effective service management. Adopting foundational technologies and a best-practice benchmark is a good place to start.

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Employee Training in a Recession


Organizations reassessing their staffing levels are both reducing headcount and cutting employee-related expenses, even if training can provide long-term benefits. This article discusses the increased importance, benefits, and risks of employee training in a recession with respect to enterprise systems.

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Solver BI360 3.7 Product Certification Report


Solver BI360 version 3.7 has been TEC Certified for online evaluation of business intelligence (BI) solutions in the Business Intelligence and Data Management Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for highlights of Solver BI360 3.7, competitive analysis, and in-depth analyst commentary.

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ERP Software Review: NetSuite ERP


This enterprise resource management (ERP) software review report examines the ERP software by NetSuite and its support for discrete manufacturing processes against known benchmarks. It assesses NetSuite ERP for ERP functionality and reviews the product’s support capacity with a focus on:

  • Financials
  • Human Resources
  • Manufacturing Management
  • Inventory Management
  • Purchasing Management
  • Quality Management
  • Sales Management

The report also contains an independent analyst’s review of the ERP software based on a demonstration provided by NetSuite. The review identifies the features of NetSuite ERP that distinguishes it from other business process management solutions, including its customizable workflow system, its slice-and-dice analytics capabilities, and its report exporting tool which supports the intuitive conversion of documents across Word, PDF, or Excel formats. In this review, the analyst outlines the software provider’s implementation process, support model, and target user base.

NetSuite ERP achieved TEC certification status for its ERP software solution by completing TEC’s certification program, which includes a demonstration of the ERP software’s support for specific real-world business process and a detailed functional benchmarking analysis.

Based on a demonstration of NetSuite ERP, a TEC analyst has assessed the ERP software’s features, evaluating the software against known industry benchmarks, to determine that NetSuite ERP is a strong discrete manufacturing system.

Download this software review report for product analysis and comparison, an in-depth analyst commentary, and to learn more about how NetSuite ERP can help businesses achieve their ERP objectives.

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WorkWise Role-Based ERP Certification Report


Role-Based ERP (RB-ERP) by WorkWise is now TEC certified in the enterprise resource planning (ERP) for discrete manufacturing solution space. The RB-ERP solution supports multiple discrete manufacturing processes including engineer to order, configure to order, make to order, and make to stock. The RB-ERP customer base spans many manufacturing verticals, including vehicle product manufacturing; equipment manufacturing; metal forming, stamping, and assembly; build-to-order; and plastics manufacturing.

RB-ERP is accessed via workbenches that are customizable to match the user’s job function and role within the organization. The workbenches are not just a user interface layer, but are built on top of an application framework. The workbench designs make it possible for users to navigate and work across a broad range of operations quickly and efficiently.

There are a number of other tools and modules that stand out in the RB-ERP solution. For example, the RB-ERP mobile metrics tool, which provides mobile access to more than 200 pre-calculated metrics. And the product configurator within RB-ERP, which is much more powerful than the configurator tools normally delivered with an ERP system in this price range.

According to TEC senior ERP analyst Ted Rohm, although outside of the Midwest, WorkWise RB-ERP and the Oncontact CRM solutions are not very well known, "this well-kept secret needs to be let out so that manufacturers know there is a very capable and cost-effective alternative to the well-known job shop and mid-market manufacturing ERP solutions."

Find out why in the Role-Based ERP TEC certification report, including key product differentiators, a detailed look at support of processes and new functionality with the latest version of the RB-ERP, and detailed functionality graphs comparing the product to competitor solutions in the major functionality areas for ERP solutions for discrete manufacturing.

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NIST Certification for AES Encryption


The National Institute of Standards and Technology (NIST) defines the standard for Advanced Encryption Standard (AES) encryption, and provides a rigorous testing process for software vendors. The AES certification process tests every aspect of encryption and involves millions of operations. Discover a solution that has achieved AES validation for all key sizes and modes of operation, on every major enterprise platform.

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