Abstract:
Higher education institutions are turning to software to help them deal with financial, organizational, and regulatory change. TEC surveyed higher education professionals to find out whether their software systems were able to address their most pressing challenges. We also assessed a vendor that emphasi (...)
Excerpt related to
itil white paper:
... Most popular white papers downloaded by users who have read the above white paper. Get the above white paper and download these additional white papers too! ...
Published:
2011-08-10
Abstract:
As your company grows and faces new challenges, you must continually evaluate whether your work processes and information technology (IT) solutions can address these issues and help grow your business. Read here on how to perform a preliminary gap analysis to determine whether you need to upgrade your IT (...)
Excerpt related to
itil white paper:
... Source: Sage. Document Type: White Paper Description: As your company grows and faces new challenges, you must continually evaluate whether your work processes ...
Published:
2011-02-11
Abstract:
The case company decided to carry out an information technology infrastructure library (ITIL) implementation, and in so doing hoped to make production in IT more visible, increase customer satisfaction, and maintain or increase employee satisfaction in IT. Implement Consulting Group facilitated the proce (...)
Excerpt related to
itil white paper:
... Download <strong>ITIL—Living Processes</strong>. Comments: ... Most popular white papers downloaded by users who have read the above white paper. ...
Published:
2011-01-28
Abstract:
The case company is rolling out new professional service concepts, addressing the customer need for services fitting the information technology infrastructure library (ITIL) framework. A centrally located team needed ITIL service knowledge and certification before training service development, consulting (...)
Excerpt related to
itil white paper:
... strong>ITIL Foundation Fasttrack—The Way You Want It!</strong>. Comments: ... Most popular white papers downloaded by users who have read the above white paper. ...
Published:
2011-01-28
Abstract:
To establish optimal service and support conditions, the case company, Naviair, chose to adapt and implement information technology infrastructure library (ITIL) service support processes. During the process, Implement Consulting Group assisted with facilitation, ITIL input, and lean competences and tool (...)
Excerpt related to
itil white paper:
... strong>ITIL Service Support Processes in Record Time</strong>. Comments: ... Most popular white papers downloaded by users who have read the above white paper. ...
Published:
2011-01-28
Abstract:
The case company implemented an information technology services management (ITSM) system to support information technology infrastructure library (ITIL)–inspired processes. Implement Consulting Group had the project management responsibility during the entire process—from the preliminary requirement (...)
Excerpt related to
itil white paper:
... ITSM) system to support information technology infrastructure library (ITIL)–inspired processes ... papers downloaded by users who have read the above white paper. ...
Published:
2011-01-28
Abstract:
Companies have invested heavily in their IT infrastructure, but they still face challenges with their existing business operations. To help create a cost-effective, high-performance system, SAP has developed a program to help companies proactively analyze and improve business performance in four key area (...)
Excerpt related to
itil white paper:
... Source: SAP. Document Type: White Paper Description: Companies have invested heavily in their IT infrastructure, but they still face challenges with their ...
Published:
2011-01-14
Abstract:
The recent economic downturn dramatically changed investment habits for mid-market manufacturers—and not for the better. Nevertheless, some savvy executives have been using the market lull of the economic downturn and stop-and-start recovery to get their corporate houses in order, stabilizing their pro (...)
Excerpt related to
itil white paper:
... Source: Infor. Document Type: White Paper Description: The recent economic downturn dramatically changed investment habits for mid-market manufacturers—and ...
Published:
2010-11-29
Abstract:
E-mail and the Internet are critical resources for most organizations, but the attributes that make them so essential can generate significant legal risks for employers. E-mail and Internet misuse continues unabated. This paper considers some of the risks of employee use of e-mail and the Internet and su (...)
Excerpt related to
itil white paper:
... Source: Symantec. Document Type: White Paper Description: E-mail and the Internet are critical resources for most organizations, but the attributes that make ...
Published:
2010-11-17
Abstract:
Small to medium businesses (SMBs) are becoming increasingly mobile organizations. This paper discusses the growing concerns these organizations face with an increasingly distributed and mobile workforce, their specific information security needs, and protective measures they can take to meet these needs. (...)
Excerpt related to
itil white paper:
... Source: Symantec. Document Type: White Paper Description: Small to medium businesses (SMBs) are becoming increasingly mobile organizations. ...
Published:
2010-11-17
Abstract:
Mobile data security is most effective when implemented in layers: installing smart firewalls, deploying antivirus software, and using encrypted connections. True mobile security relies just as much on the actions of end users. This means companies must instill a culture of security within their organiza (...)
Excerpt related to
itil white paper:
... Source: Symantec. Document Type: White Paper Description: Mobile data security is most effective when implemented in layers: installing smart firewalls ...
Published:
2010-11-17
Abstract:
This three-part report describes how all businesses can benefit from software-as-a-service (SaaS) services and, in particular, a variety of hosted services. It also provides advice, best practices, and insight on how to create security and management policies for a distributed workforce. (...)
Excerpt related to
itil white paper:
... Source: Symantec. Document Type: White Paper Description: This three-part report describes how all businesses can benefit from software-as-a-service (SaaS ...
Published:
2010-11-17
Abstract:
The days of deploying new equipment for the sake of having the latest and greatest ended when the Internet bubble burst. Nevertheless, there are many legitimate reasons for upgrading your company’s enterprise network. The trick is selling those reasons to the executives holding your company’s purse s (...)
Excerpt related to
itil white paper:
... Source: Focus Research. Document Type: White Paper Description: The days of deploying new equipment for the sake of having the latest and greatest ended when ...
Published:
2010-11-05
Abstract:
This white paper discusses the compelling business reasons for industrial companies to pay close attention to ISO 26000 and the UN Global Compact. It also explores the different ways that enterprise software like enterprise resources planning (ERP) and enterprise asset management (EAM) can be leveraged t (...)
Excerpt related to
itil white paper:
... Source: IFS. Document Type: White Paper Description: This white paper discusses the compelling business reasons for industrial companies to pay close attention ...
Published:
2010-11-03
Abstract:
Service-oriented organizations often find it difficult to balance infrastructure costs with software systems that enable frequent modifications. TEC examines UNIT4’s Vita Cloud Angel approach to this challenge—and lets you know whether it’s a viable option for you. Get the TEC analyst perspective i (...)
Excerpt related to
itil white paper:
... Most popular white papers downloaded by users who have read the above white paper. Get the above white paper and download these additional white papers too! ...
Published:
2010-10-29
Abstract:
Companies are finding it difficult and costly to update and modify enterprise resource planning (ERP) systems after they have been installed. The question isn’t whether an ERP solution supports change, but rather at what cost? How quickly can adjustments be made, and what stresses do such changes place (...)
Excerpt related to
itil white paper:
... Source: Unit4. Document Type: White Paper Description: Companies are finding it difficult and costly to update and modify enterprise resource planning (ERP ...
Published:
2010-10-26
Abstract:
While today’s best-in-class organizations do leverage multiple channels to eliminate unnecessary dispatches or service calls, they are most interested in enveloping their customers with the right level of service information via the channels where customers prefer to receive such information. Learn how (...)
Excerpt related to
itil white paper:
... Source: SAP. Document Type: White Paper Description: While today’s best-in-class organizations do leverage multiple channels to eliminate unnecessary ...
Published:
2010-10-19
Excerpt related to
itil white paper:
... STRONGLY AGREE - indiscriminate Best Practice is Bad Practice. ITIL philosophy makes sense: Study the total framework, apply what is relevant and achievable. ...
Published:
2010-08-27
Excerpt related to
itil white paper:
... relationships. MRP, ERP, Lean, ITIL, E-commerce, etc. etc. You name it. ... (and more.). ERP/MRP/Lean/ITIL, POS/E-commerce/CRM/etc, etc. all ...
Published:
2010-08-05
Abstract:
Get hooked on strategic considerations for evaluating enterprise performance management (EPM) solutions. Download this white paper. Absolutely free! Consolidation in the enterprise performance management (EPM) market has led to a glut of misleading, and sometimes overstated, vendor claims. This has served (...)
Excerpt related to
itil white paper:
... Source: IBM. Document Type: White Paper Description: Consolidation in the enterprise performance management (EPM) market has led to a glut of misleading, and ...
Published:
2010-06-23