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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 itt technical institute music


Back Office and Operations
Today, almost every company must address processes such as technical support, customer service, and other administrative tasks. These processes fall under the

itt technical institute music  Office and Operations Today, almost every company must address processes such as technical support, customer service, and other administrative tasks. These processes fall under the heading of back office and operations, and for many organizations, they account for a high percentage of overall operating costs. Those costs—combined with volatile global economic conditions and fierce competition for markets and business segments—are forcing companies to constantly improve back office and operations

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Help Desk for the Health Care Industry

Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bases.  

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Self Service Business Intelligence


Self service BI is technology that provides non-technical individuals who need data with the ability to gather and display meaningful information. The technical and business complexities of identifying data sources, transforming and integrating data sets, enhancing data quality, and providing a data repository are necessarily addressed before a self service BI application is made available. Read this white paper to learn more about how the technical framework and infrastructure for supporting self service BI underlies the foundation of a successful business solution and how to approach deployment of such as solution.

itt technical institute music  Service Business Intelligence Self service BI is technology that provides non-technical individuals who need data with the ability to gather and display meaningful information. The technical and business complexities of identifying data sources, transforming and integrating data sets, enhancing data quality, and providing a data repository are necessarily addressed before a self service BI application is made available. Read this white paper to learn more about how the technical framework and infrastru Read More

Who Are White Papers Aimed at Anyway-The Technical Professional or the Poor Soul Who Got Stuck With the Job?


Anyone who’s ever been involved in choosing enterprise software knows it’s not an easy job. It takes months of preparation that involves gathering information from various departments, mapping business processes, preparing a business case, interviewing stakeholders, and getting buy-in from executives and users on the project. And that’s only the beginning! But whose job is it to do all of this

itt technical institute music  begin to make a little more sense shortly. Let’s start by looking at two examples of how the word “solution” could be used. Example 1—CORRECTLY using the word “solution” An apparel manufacturing company was looking for a new way to increase its productivity and reduce its costs. After many months of searching, it decided to purchase an enterprise resource planning (ERP) system, which could take care of billing, purchasing, inventory control, production planning, and much more. By implementing Read More

CleverPath Aion


CleverPath Aion by Computer Associates, Inc., is a business process management solution that enables both technical and non-technical users to effectively define, implement, monitor and streamline a range of business rules and processes. CleverPath Aion comprises two complementary solutions: CleverPath Aion Business Process Manager (CleverPath Aion BPM), and CleverPath Aion Business Rules Expert (CleverPath Aion BRE). CleverPath Aion BPM includes a workflow engine that supports orchestration of business processes, including invocation of Web services, and integration with new and existing IT systems. CleverPath Aion BRE provides inferencing capabilities and change management functions that prevent rule modifications from disrupting active business processes. CleverPath Aion BPM is available in English, Brazilian-Portuguese, French, German, Italian, Japanese, simplified Chinese, and Spanish.    

itt technical institute music  Aion CleverPath Aion by Computer Associates, Inc., is a business process management solution that enables both technical and non-technical users to effectively define, implement, monitor and streamline a range of business rules and processes. CleverPath Aion comprises two complementary solutions: CleverPath Aion Business Process Manager (CleverPath Aion BPM), and CleverPath Aion Business Rules Expert (CleverPath Aion BRE). CleverPath Aion BPM includes a workflow engine that supports Read More

Cost Benefits of Complete Change Life Cycle Management for the Oracle E-Business Suite


IT service delivery departments today need to keep spending under control without compromising service quality—running a very tight technical and operational ship is vital. Achieving this involves at least three components of application management. Find out what they are, and how you can reduce costs and maximize staff productivity while managing the change process for the Oracle E-Business Suite.

itt technical institute music  Benefits of Complete Change Life Cycle Management for the Oracle E-Business Suite IT service delivery departments today need to keep spending under control without compromising service quality—running a very tight technical and operational ship is vital. Achieving this involves at least three components of application management. Find out what they are, and how you can reduce costs and maximize staff productivity while managing the change process for the Oracle E-Business Suite. Read More

Case Study: National Institute of Mental Health (NIMH)


For the National Institute of Mental Health (NIMH) to fulfill its vital health mission, it must expedite and streamline its workflow processes—and the forms, approvals, and documents associated with those processes. As NIMH grew, tracking and managing forms was just one challenge that needed to be addressed. Learn about the Web-based workflow software that provides users with automated business process management.

itt technical institute music   Read More

Integrated Benefits Institute Presents IBI Key Health Metrics Dashboard


The Integrated Benefits Institute (IBI), a provider of health and productivity research, measurement, and benchmarking, has developed the IBI Key Health Metrics Dashboard, a solution that tracks 10 key dimensions of workforce health. The solution can collect volumes of data that employers receive from multiple vendors providing health, medical services, and lost-time information to the business. <

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Minimizing the Total Cost of Technical Support for Enterprise Applications


Many organizations don’t follow formalized processes for technical support evaluation. However, technical support is a vital component of any enterprise software solution. The fact is, poor technical support can have a severe impact on a solution’s total cost of ownership.

itt technical institute music  to users? What is written in the SLA? For instance, does the vendor stipulate how it will deal with downtime and how fast it will deal with the issue? As for the users, they can curtail risk by adopting an ITIL methodology (or similar) in order to minimize confusion when downtime occurs and increase speed to uptime when something of this nature arises. TEC's Enterprise Resource Planning (ERP) Evaluation Center Read More

RPE


RPE is one of the only consulting companies to offer strategic, functional and technical expertise focused exclusively on the retail industry. Our global technology skills, capacity to deliver results and collaborative approach are key assets that help clients achieve success. By identifying critical issues and implementing innovative solutions, clients generate revenue, reduce costs and access the right information at the right time.

itt technical institute music  RPE is one of the only consulting companies to offer strategic, functional and technical expertise focused exclusively on the retail industry. Our global technology skills, capacity to deliver results and collaborative approach are key assets that help clients achieve success. By identifying critical issues and implementing innovative solutions, clients generate revenue, reduce costs and access the right information at the right time. Read More

SQL Server Technical Briefing


iSCSI storage area networks (SANs) offer an alternative for building SANs. Consolidating storage in a SAN offers storage management and scaling benefits for data centers, and iSCSI support in Windows Server 2003 makes connecting servers to an iSCSI SAN easier and more affordable. Read this technical briefing to understand best practices and the benefits of using an iSCSI SAN with SQL Server 2005.

itt technical institute music  and to verify the written data exactly as SQL Server would. Note that this is an accuracy and stress tool, not a performance measurement tool. SQLIO Results The overall SQLIO runs revealed that the system tested has the potential to move a substantial amount of data. The results show that iSCSI SAN environments can perform as well or better than Fibre Channel SAN environments for database operations and transactional workloads. The random I/O tests reached 13,699 IOPS for read operations and 8,551 IOPS Read More

Unleashing the SAN In Your IP Network


Computer storage holds the lifeblood of today's economy. From movies, music, books, and classroom materials, to corporate, personal, and financial data of all sorts, everything is being stored digitally. For this reason, the information and the knowledge derived from today's Internet-reliant world have become the core elements by which our society increases its productivity. Find out more in this white paper from Stonefly.

itt technical institute music  IP SAN,storage networks,iSCSI,NAS,DAS Read More

BizTech


Founded in 1999, Business Technical Consulting, LLC (BizTech) provides complete enterprise resource planning (ERP) and information technology (IT) solutions for small and midsize manufacturing companies. BizTech has over 500 clients throughout North America and 4,000 VISUAL customers worldwide. BizTech is an Infor ERP VISUAL Channel Partner, a Microsoft Certified Partner, and a Citrix Authorized Solution Advisor, in addition to being Comptia A+ Certified. BizTech offers industry-leading technologies such as Infor, Microsoft, Dell, HP, Citrix, Cisco, Symantec, Sonicwall, ThinPrint, Wyse, Epson, Lexmark, and Xerox.

itt technical institute music  Founded in 1999, Business Technical Consulting, LLC (BizTech) provides complete enterprise resource planning (ERP) and information technology (IT) solutions for small and midsize manufacturing companies. BizTech has over 500 clients throughout North America and 4,000 VISUAL customers worldwide. BizTech is an Infor ERP VISUAL Channel Partner, a Microsoft Certified Partner, and a Citrix Authorized Solution Advisor, in addition to being Comptia A+ Certified. BizTech offers industry-leading Read More

Eating Dessert First: Maximize Software Value and Minimize Project Risk


In order to achieve success, all business software projects have to surmount requirements risk, technical risk, and planning risk. Many software developers have thus adopted an iterative delivery methodology, finishing first the essential features, and then those additional features which deliver the most value. Some fundamental insights will provide a better understanding of how to set up iterative delivery projects.

itt technical institute music  Dessert First: Maximize Software Value and Minimize Project Risk In order to achieve success, all business software projects have to surmount requirements risk, technical risk, and planning risk. Many software developers have thus adopted an iterative delivery methodology, finishing first the essential features, and then those additional features which deliver the most value. Some fundamental insights will provide a better understanding of how to set up iterative delivery projects. Read More

SAS: Striving to Sustain Leadership


SAS Institute has been successful, moving beyond a business intelligence. Lately, it has lately focused on sustaining its technology leadership, expanding in some vertical markets, and becoming more attentive to the low-end market.

itt technical institute music  Striving to Sustain Leadership SAS' Profile SAS Institute is a privately-owned Cary, North Carolina-based (US) provider of business analytics, which operates through 200 offices across 100 countries in North America, Europe, Asia Pacific, Latin America, and Africa. It employs nearly 10,000 people and has recorded revenues of over $1.5 billion (USD) in 2004, which was an increase of about 14 percent over 2003. SAS believes it is uniquely positioned to provide companies with a suite of software products Read More

Six Misconceptions about Data Migration


A truly successful data migration project involves not only an understanding of how to migrate the data from a technical standpoint, but an understanding of how that data will be used and its importance to the operation of the enterprise.

itt technical institute music  Misconceptions about Data Migration Originally published February 4th, 2008 As organizations embark on a system implementation, one of the most important and riskiest activities is data migration—the movement of data from the old legacy system to the new system. While the selection, implementation, and operation of an enterprise application for enterprise resource planning (ERP), enterprise asset management (EAM), or any other system certainly has technical elements, such systems require much more Read More