Home
 > search for

Featured Documents related to »  ivr developers


Voice Self-Service Leverages the Knowledge Base to Improve Customer Interactions
Deploying voice self-service (VSS) is undeniably attractive to enterprises because it improves the speed, consistency, and convenience of information sent to

ivr developers  was still a problem. IVR and speech development skills still are more restricted in the IT industry. Efforts to leverage general-purpose web development tools and skills have not been as successful as many had hoped. Many efforts today represent somewhat of a brute-force method, where designers spend a lot of time investigating call recordings and interviewing agents to determine what exactly callers talk about and how they say it. These are typical components in a voice application: Prompts: These are Read More...
ERP for Distribution Industries
Enterprise resource planning (ERP)—distribution software is designed for companies in the distribution and logistics industries. Traditional distribution businesses focus on moving goods t...
Start evaluating software now
Country:

 Security code
Already have a TEC account? Sign in here.
 
Don't have a TEC account? Register here.

Documents related to » ivr developers


Enterprise Phone Systems Buyer’s Guide
Implementing or upgrading an enterprise phone system is a strategic investment for any large enterprise. To reach an informed decision, you should understand

ivr developers  as CTI, ACD and IVR are expensive add-ons. Moreover, customization costs are likely to be more for these buyers due to their complex requirements.   According to our Buyer's Survey, respondents rated the following as the top reasons for selecting a vendor: Cost of solution - 23.1% Reputation of vendor - 20.5% Level of customization offered by vendor - 10.3% Source: Focus Research's Enterprise Telephone Systems Buyer Survey, March 2009 Vendor Selecting the Right Vendor Selecting the right vendor is as Read More...
Building the Small Contact Center
Until recently, customer interaction technologies were often considered too complex and costly for all but the largest businesses to justify. But today that

ivr developers  Magazine advises that user-friendly IVR systems should include no more than two menus, and a maximum of four selections for each menu. And customers should be able to transfer at any time to a live agent. Web and Email integration The Internet has established itself as an important way for customers to gather information and communicate with companies. Savvy Web-oriented firms take orders over the Web and make it easy for customers to track those orders as they progress through the system. And the Web Read More...
Global Era
Global Era was established in 2001 by Vince Clark. As software developers, system integrators, consultants, and trainers the company delivers enterprise class

ivr developers  Era Global Era was established in 2001 by Vince Clark. As software developers, system integrators, consultants, and trainers the company delivers enterprise class solutions to small and medium sized businesses. Global Era provides full project implementation life cycle management of software projects. Its developers and consultants bring experience and expertise in customizing software to fit business needs and processes. Global Era is based in Colorado, USA. Read More...
Reducing Cost and Complexity in Legacy Systems
The need to maintain legacy applications in the face of evolving business requirements is not exclusive to IT organizations. However, IT developers face

ivr developers  Cost and Complexity in Legacy Systems The need to maintain legacy applications in the face of evolving business requirements is not exclusive to IT organizations. However, IT developers face specific challenges when reducing the complexity of applications and extending the life of database management systems (DBMS). Instead of getting disoriented along the murky paths of manual code inspection, learn about automated solutions that reduce complexity—and cost. Read More...
Business-driven Software Development
Today’s software developers face requirements that were previously unknown in the industry. Businesses now demand reduced time-to-market, lower costs, and

ivr developers  driven Software Development Today’s software developers face requirements that were previously unknown in the industry. Businesses now demand reduced time-to-market, lower costs, and greater stability. And although collaboration is key to addressing these issues, it’s not always as easy as it sounds. Thus, an automated change management system can help you increase the predictability, reliability, and speed of the software development cycle. Read More...
Does Microsoft Have Something Against 64-Bit Processors?
More cracks appear in the Wintel duolith, as Linux appears to be the first OS “ready for prime time” on Intel’s 64-bit “Itanium” processor. Despite Microsoft’s

ivr developers  Microsoft Have Something Against 64-Bit Processors? Event Summary February 16, 2000 [Sm@rt Reseller & ZDNet News] Linux: Itanium's Great 64-Bit Hope? Microsoft now is expecting Whistler Beta 2 to be its first IA-64 offering. Through a strange set of converging circumstances, Linux could end up as the preeminent operating system for Intel's 64-bit Itanium chip, due in the second half of this year. Microsoft is holding to the party line that it will have a 64-bit Windows release ready to ship once Intel Read More...
Online Interactive Virtual Environment (OLIVE): A Multi-user, Virtual-world Software Platform
Virtual worlds are created for a range of purposes, including support for various industries and applications. These worlds require a distributed client-server

ivr developers  Interactive Virtual Environment (OLIVE): A Multi-user, Virtual-world Software Platform Virtual worlds are created for a range of purposes, including support for various industries and applications. These worlds require a distributed client-server architecture allowing applications to scale from a single-user application to a large-scale environment. However, if your developers are going to concentrate on the application of virtual environments, the hard technology problems need to be solved in advanc Read More...
The Delphi Technique for Software Estimation
The Delphi technique@drawing wise counsel from senior and experienced software developers@can help you prepare estimates for software development projects. With

ivr developers   Read More...
HR PRO
Headquartered in Cairo, Egypt, HR PRO provides human resources (HR) products and software solutions to companies in Egypt and the Middle East. The company's

ivr developers  PRO Headquartered in Cairo, Egypt, HR PRO provides human resources (HR) products and software solutions to companies in Egypt and the Middle East. The company's products can help with common HR tasks such as writing job descriptions, managing paperwork for recruiting and performance management, designing training courses, and creating HR forms. HR PRO's products are created by HR professionals for HR professionals. HR PRO's partners include companies such as KnowledgePoint, a developer of software for Read More...
What’s New in the World of Design Components and Kernels?
Those folks that follow the 3D and 2D computer aided design (CAD) space are aware that all major design, manufacturing, and engineering software products are

ivr developers  New in the World of Design Components and Kernels? Those folks that follow the 3D and 2D computer aided design (CAD) space are aware that all major design, manufacturing, and engineering software products are based on geometry modeling kernels and a variety of other development components. Spatial Corp. , a Dassault Systèmes subsidiary, is one prominent provider of 3D development software components for technical applications across a broad range of industries. Spatial 3D modeling, 3D Read More...
Macromedia Shocks with Flashy E-commerce Plans
Macromedia, best known for its Shockwave and Flash technologies that bring animation to the browser, has announced a sweeping series of moves to make it a

ivr developers  Shocks with Flashy E-commerce Plans Event Summary Macromedia (Nasdaq: MACR) is recreating itself into a major provider of tools specifically targeted for the development of E-commerce software and systems. Besides its best known products, Shockwave and Flash, Macromedia develops software for Web publishing and Web learning. Other Macromedia products include its Dreamweaver authoring software and an E-commerce construction kit called Drumbeat 2000. It has now embarked on a strategic plan - the Read More...
SAP HANA: A Fast Developing “Toddler” - Part 2
Part 1 of this blog series analyzed a snapshot of the SAP HANA offerings’ achievements at the time of the product’s first anniversary in June 2012. SAP is now a

ivr developers  HANA: A Fast Developing “Toddler” - Part 2 Part 1 of this blog series analyzed a snapshot of the SAP HANA offerings’ achievements at the time of the product’s first anniversary in June 2012. SAP is now a de facto database provider that intends to become the #2 database vendor by 2015. The company’s recently unveiled real-time data platform combines the SAP HANA platform, Sybase data management offerings, and SAP BusinessObjects solutions for  enterprise information management (EIM) . The Read More...
Product Architecture for Product Endurance?
Product architecture can ensure product scalability, endurance, and the incorporation of emerging technologies. Consequently, LANSA 2005 offers Web Application

ivr developers  Architecture for Product Endurance? LANSA Target Market While not a household name like Microsoft or IBM , LANSA has been quietly delivering software solutions to mid-market companies for two decades. It is a global provider of enterprise application development and integration software and its target market consists of an estimated 250,000 mid-sized organizations. Many are IBM iSeries shops within manufacturing and distribution segments, and while some frequently buy new solutions, many try to Read More...
Popular Searches

Recent Searches
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others