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Business Case - Dunkin Donuts
Daniel Mourand, CEO, chose Microsoft Great Plains sofware and, today, he does not regret his decision.

ivr great plains  | Integrating Technologies | IVR Great Plains Consulting | IVR Microsoft Business Solutions Webcast | IVR Microsoft Great Plains | IVR Computerized Accounting Using Microsoft Business | IVR Microsoft Launches Microsoft Business Solutions Great Plains | IVR Availability of Microsoft Business Solutions-Great Plains | IVR Great Plains Downloads | IVR Microsoft Great Plains Requisition Management | IVR Adaptable Business Management Solutions | IVR Line of Integrated Business Management Solutions | IVR Read More...
Business Performance Management
Business performance management (BPM) enables organizations to translate strategies into plans, monitor execution, and provide insight needed to manage and improve financial and operational perf...
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Documents related to » ivr great plains


PowerTrieve, A LEAP For CRM?
Although CRM applications, Portals, and Contact Centers are contributing to the improvement of customer relationships and the effectiveness of employees; in

ivr great plains  portal or via an IVR (Interactive Voice Response) services. Text-to-Speech capabilities are now being used to confirm user input and to vocalize feedback from database readings. Users can interact with systems by simply pronouncing a specific word or number and even in a more sophisticated environment use continuous and fluid speech where complete sentences can be spoken instead of one-word commands. This is made possible by the system's capability to recognize natural language. The real benefit from Read More...
The Insider’s Guide to Great Customer Service on the Web
Companies that provide superlative service keep their customers satisfied and loyal. It’s particularly important to deliver great customer service on the web

ivr great plains  Insider’s Guide to Great Customer Service on the Web Companies that provide superlative service keep their customers satisfied and loyal. It’s particularly important to deliver great customer service on the web—which is why great web self-service should be a company’s top priority. Unfortunately, many executives who would have a heart attack if their call centers were unresponsive don't show the same concern about having an unresponsive web site. Read More...
Raising Your Business Intelligence Quotient: 5 Things Your Company Can Do NOW
How can you take your company from being a good company to a great company—and finally to an

ivr great plains  Your Business Intelligence Quotient: 5 Things Your Company Can Do NOW Raising Your Business Intelligence Quotient: 5 Things Your Company Can Do NOW How can you take your company from being a good company to a great company—and finally to an intelligent company? By raising your BIQ (Business Intelligence Quotient). And here's how. aab In Raising Your Business Intelligence Quotient: 5 Things Your Company Can Do NOW , you'll discover BI best practices to help you achieve a more responsive, customer Read More...
Outbound Email Security and Content Compliance in Today's Enterprise
E-mail is one of the most important communication mediums. However, its ubiquity has exposed enterprises to a wide variety to new risks. While a great deal is

ivr great plains  Email Security and Content Compliance in Today's Enterprise E-mail is one of the most important communication mediums. However, its ubiquity has exposed enterprises to a wide variety to new risks. While a great deal is known about inbound message-borne threats, such as spam and viruses, relatively little attention has been paid to outbound e-mail content. This annual survey examines the level of concern in organizations; the technologies used to mitigate risk; and the state of e-mail-related Read More...
How to Achieve a Great--and Profitable--Customer Experience
Profitable customer experience (CE) strategies are holistic, sustainable, and focused on creating competitive differentiation. If you can deliver highly

ivr great plains  customer segmentation software,customer experience strategy,customer segmentation in banking,customer segmentation tools,customer segmentation analytics,customer segmentation analysis,customer segmentation in insurance,insurance customer segmentation,retail banking customer segmentation,customer segmentation models,online customer segmentation,retail customer segmentation,customer segmentation in retail,customer segmentation,banking customer segmentation Read More...
How Great Is Great Plains' Manufacturing Offering (Did Somebody Say Microsoft)?
Great Plains informed us during its Convergence 2001 annual user conference about its initial strides into the discrete manufacturing market. The following is

ivr great plains  Great Is Great Plains' Manufacturing Offering (Did Somebody Say Microsoft)? Event Summary  Great Plains is a leading small-to-mid-market provider of back-office and e-business solutions. In March 2001, the company (still an independent entity at the time) held Convergence, a four-day annual user conference and international business event for its customers. Although not given much attention at Convergence, Great Plains' foray into the discrete manufacturing market caught TEC's attention. While the Read More...
Using Simulation to Move beyond the Limitations of Spreadsheet Models
Spreadsheets are great for accounting, but they simply don’t cut it when you need to build realistic and dynamic models of complex business and engineering

ivr great plains  Simulation to Move beyond the Limitations of Spreadsheet Models Spreadsheets are great for accounting, but they simply don’t cut it when you need to build realistic and dynamic models of complex business and engineering systems. What can you do when your calculations—and your need for visibility and risk management—demand more than rows and columns? Create and manipulate data and equations, and predict the future behavior of systems, with a flexible, object-based simulation platform. Read More...
Forever 21 Selects Kronos for Global Workforce Management
Kronos Inc., a provider of workforce management (WFM) software, keeps on posting great results due to growth in cloud deployments and brand new customer wins

ivr great plains  21 Selects Kronos for Global Workforce Management Kronos Inc. , a provider of workforce management (WFM) software, keeps on posting great results due to growth in cloud deployments and brand new customer wins. Regarding the latter, Forever 21 , a specialty retailer of clothing and accessories,  selected Kronos as its global WFM solution  to address multinational needs and standardize its brand experience delivery across the world. Forever 21 will use Kronos time and attendance (T&A) and forecasti Read More...
Microsoft to Add
MBS' current strategy of letting extension functionality proliferate spontaneously largely resembles the current development practice of the open source

ivr great plains  to Add Encore Functionality to MBS Great Plains 8.0 Part Three: Challenges and User Recommendations Challenges On April 27, Microsoft Corporation 's (NASDAQ: MSFT) Microsoft Business Solutions ( MBS ) division announced the acquisition of accounting products from the Winnipeg, Manitoba, Canada-based vendor Encore Business Solutions, Inc . that could be critical to the success of customers and partners in the public sector. The acquisition includes Encore's not-for-profit accounting products and Read More...
Sit Down and Have a Long Talk with Your E-Business Application
Locus Dialogue Inc. announced a solution developer partnership with Great Plains. Through this partnership Locus Dialogue will speech-enable access to solutions

ivr great plains  Down and Have a Long Talk with Your E-Business Application Sit Down and Have a Long Talk with Your E-Business Application A. Turner - August 25, 2000 Event Summary On August 1, 2000, Locus Dialogue Inc. announced a solution developer partnership with Great Plains. Through this partnership Locus Dialogue will speech-enable access to solutions from Great Plains. According to the folks at Locus, the Locus Dialogue SpeechPortal platform provides access to people, places and information from any telephone, Read More...
Real Time in the Real World: How Event-driven Software Makes Content Relevant and Actionable
Purchasers have learned a great deal over the years about the digital signage medium. Simply scheduling a playlist of content does not provide value to the

ivr great plains  Time in the Real World: How Event-driven Software Makes Content Relevant and Actionable Purchasers have learned a great deal over the years about the digital signage medium. Simply scheduling a playlist of content does not provide value to the network sponsor or operator. Systems today must have the ability to respond to local conditions providing relevant content to a specific audience. This is the key to providing the right message to the right person at the right time. Download this white paper to Read More...
Acronyms Can Simplify Your Life, or Drive You Insane
Acronyms seem really convenient, at first.It’s great using ERP instead of enterprise resource planning, for example.You save precious time (not typing

ivr great plains  Can Simplify Your Life, or Drive You Insane Acronyms seem really convenient, at first. It’s great using ERP instead of enterprise resource planning, for example. You save precious time (not typing enterprise resource planning a million times) and there’s no way your reader won’t understand what ERP means, right? Well, for ERP this may be true, but all acronyms are not as tidy as they appear. What about BPM, for example? Does it stand for business process management or business performance Read More...
An Executive’s Guide to Event Log Management Strategy
Archiving and logging standards place a great burden on network security professionals and IT administrators. When your routers, firewalls, and other devices

ivr great plains  Executive’s Guide to Event Log Management Strategy Archiving and logging standards place a great burden on network security professionals and IT administrators. When your routers, firewalls, and other devices are added to multiple servers, the volume of data that must be kept accessible can be tremendous. Learn more about event log standards and challenges, and how to implement a tool that can improve troubleshooting and diagnosis of incoming—and in-house—security issues. Read More...
Great Plains ASP - Evolution, Revolution, Innovation
On September 18, 2000, Great Plains (Nasdaq: GPSI), announced the expansion of its Application Service Provider (ASP) initiative. Great Plains has evolved its

ivr great plains  Plains ASP - Evolution, Revolution, Innovation Great Plains ASP - Evolution, Revolution, Innovation A. Turner - October 4, 2000 Introduction This is the second of three articles about Great Plains resulting from TEC analysts attending the Great Plains partners' meeting, Stampede 2000, in September. The meeting provided the opportunity for in-depth research on how Siebel and Great Plains operate. The TEC analysts were able to interview both Great Plains managers and partners. Event Summary On Read More...

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