X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 ivr rfp 2013


TEC's Bob Eastman on Technology Trends at Epicor Insights 2013
Senior supply chain analyst Bob Eastman was at the Epicor Customer Conference, Insights 2013, in Nashville last week.Epicor invited Bob to share his insight

ivr rfp 2013  

Read More


Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Intelligence (BI) RFI / RFP Template

Reporting and Analysis, Analytics, Data Warehousing, Workflow, Data Integration, Support, and System Requirements  

Start Now

Documents related to » ivr rfp 2013

IBS Enterprise (v.7) ERP for Distribution Product Certification Report (2013)


IBS Enterprise (v.7) is TEC Certified for online evaluation of enterprise resource planning (ERP) for distribution solutions in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

ivr rfp 2013   Read More

Grape Escape 2013: Customer Value a Priority for Both SYSPRO and UNIT4-Part 1


Attending the annual Boston Grape Escape event a few days ago left me with an energetic and positive impression of the two main vendors’ business strategies and views on customer value. Although there were no major product releases announced at the event, and we at Technology Evaluation Centers (TEC) generally know the happenings of SYSPRO and UNIT4, the briefings and personal conversations

ivr rfp 2013   Read More

Teradata 2013 Partners Conference: Interview with Ed White, General Manager, Teradata Cloud Solutions


BI Analyst Jorge Garcia interviews Ed White, General Manager for Teradata Cloud Solutions, live on the show floor at the 2013 Teradata Partners Conference. Listen and find out about Teradata’s new cloud solution, how the company is rounding out its big data ecosystem with Aster and Hadoop, and how Teradata customers are managing their migration to the cloud.

ivr rfp 2013   Read More

Supply Chain Shorts for the Week of December 13, 2013


Bob Eastman, senior SCM analyst, brings you a round-up of news from Syspro, American Software, and SERUS.

ivr rfp 2013   Read More

QAD Explore 2013: Veteran Vendor Ready to Tackle the Future


QAD is a candid ERP vendor catering to the complex needs of global manufacturing companies. Over the years, the vendor has delivered incremental enhancements as well as new capabilities to enhance its customers’ business. TEC’s P.J. Jakovljevic brings you QAD’s latest developments, and shows you how QAD’s products may also be useful for smaller start-ups in fields with many industry regulations, such as life sciences. Read the report.

ivr rfp 2013   Read More

10 VoIP Companies and Technologies to Watch in 2013


The key to understanding the evolving role of VoIP is recognizing that it’s a lot more than just another method for making voice calls. In fact, the underlying IP technology makes possible great advances in the convenience and capabilities of phone systems method for making voice calls. Read about 10 companies and technologies to watch in 2013, and see how VoIP business and technology can affect your company in the near future.

ivr rfp 2013   Read More

Fashion PLM RFP Template Available


TEC analyst, Kurt Chen, recently completed work on a new research segment covering product lifecycle management (PLM) selection criteria for the fashion industry. Soon we'll announce the launch of fashion and retail industry-specific models in our online PLM Evaluation Center. However, I'd like to point out that as of today you can purchase a template of the functional criteria companies in

ivr rfp 2013   Read More

Microsoft Dynamics NAV 2013-Out and About (on the Cloud)


Those folks who might have been led to believe that Microsoft Dynamics has lately been focusing solely on one or two particular products (with a global enterprise appeal) at the expense of the others (that are more local and niche) will have been disabused of their notions in early October 2012. Specifically, Microsoft announced the general availability of Microsoft Dynamics NAV 2013 in 15 markets

ivr rfp 2013   Read More

The IVR Playbook: Your Guide to Choosing, Designing, Developing, and Delivering an IVR Platform that Ensures a Great Customer Experience


At its core, interactive voice response (IVR) technology allows a computer to interact with a customer through the use of voice and touch-tone telephone keypad inputs. Looked at closely from a business perspective, IVR can be a huge part of an enterprise’s customer experience.

This IVR playbook looks at things to keep in mind when considering investing in a new or upgraded IVR system. It looks at who uses IVR technology and what could indicate that it’s time to make a change to your IVR system, as well as how to achieve a positive return-on-investment (ROI), including the possibility of implementing a cloud IVR solution.

Download the playbook now to determine your IVR needs, learn how an IVR could improve productivity and reduce costs, see what's involved in building the right IVR strategy, and read examples of how other companies have achieved a positive ROI from their IVR.

ivr rfp 2013   Read More

Supply Chain Shorts for the Week of February 18, 2013


Snippets of recent supply chain news... Quintiq, dually headquartered in the Netherlands and Philadelphia, announced this week that Republic Steel has selected Quintiq for campaign planning, order promising, finite capacity planning, inventory optimization, detailed scheduling, and sequencing optimization.Ariba LIVE 2013 is happening May 6–8, 2013, for “procurement, finance, AP

ivr rfp 2013   Read More