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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 ivr systems


PBX VoIP Systems
The VoIP industry offers a number of different services, features, and options. Among the various services and systems is the private branch exchange (PBX

ivr systems  VoIP Systems The VoIP industry offers a number of different services, features, and options. Among the various services and systems is the private branch exchange (PBX) system, depicting a system’s hardware where an incoming call is forwarded, transferred, or otherwise routed to another extension, etc. But BPM systems can differ in mode of service. Read this paper and know the benefits and drawbacks of three different PBX options.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Merchandising Systems

Merchandising systems are the enterprise back and front-office software solutions upon which the majority of retailers rely to manage and support their daily tasks. These systems typically record product performance, which allows buyers to purchase merchandise according to that information and to make accurate merchandise decisions. Moreover, retail systems have capabilities for tracking inventory, capturing sales data, and managing retail prices. 

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Automating Your Call Center Feedback


Almost everyone has had a bad call center experience—due to long queues, ineffective interactive voice response (IVR) systems, or an agent who doesn’t communicate well. After, the story is told over and over to friends, warning them about doing business with "that company." Are your customers saying this about your local contact center? If so, do you know why? Learn why you should update your customer feedback systems.

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Customer Focused Self-service: Building the Balanced Business Case


Countless customers are engaging in self-service, in the process helping companies save millions by deflecting service interactions to cheaper channels. At many organizations, just the cost savings make the investment in self-service worthwhile. But the self-service business case isn’t built on cost savings alone. There’s a bigger, more customer-focused picture to consider, where the customer experience plays the key role.

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SMB Phone Systems Buyer’s Guide


If you are a small to medium business (SMB) looking to purchase a business phone system, you’ve no doubt discovered that buying one is not easy. You must quickly identify your specific needs before you contact vendors and compare phone system options. To make an informed decision about which phone system is right for your company, you should understand four crucial aspects, from product requirements to cost considerations.

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Business Case - Dunkin Donuts


Daniel Mourand, CEO, chose Microsoft Great Plains sofware and, today, he does not regret his decision.

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Siber Systems


Siber Systems

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Maxwell Systems


There are currently no details available for this vendor. However, we are working to update this vendor’s information in our database as soon as possible. Please check back again.

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M&O Systems


M&O’s longevity and unmatched reputation is rooted in meeting complex challenges our customers have faced over the past few decades. We know how to harness the power of the ever changing and complex world of technology to enhance your stakeholders’, corporate and field, productivity, while at the same time reducing costs. 

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Persistent Systems Pvt Ltd


A leader in outsourced software development, Persistent Systems provides an on-demand engagement model. Founded in Pune (India) in May 1990, Persistent focuses on the business of outsourced software development, with a repertoire of projects throughout the product lifecycle.

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Cincom Systems


Established in 1968 and headquarted in Cincinnati, Ohio (US), Cincom Systems provides software and services for creating and managing customer relationships throughout the enterprise, and for building and maintaining adaptive e-business information systems. Cincom Manufacturing Business Solutions are based on the combination of over three decades of experience in providing strategic value to manufacturing companies. Cincom serves over 5,000 clients across 93 countries.

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Primavera Systems


Located in Bala Cynwyd, Pennsylvania (US), Primavera Systems Inc. is a product portfolio management company that has provided industry specific solutions to more than 75,000 customers, globally. It was established in 1983 and has serviced a number of industries, including aerospace and defense, financial services, high technology, and chemicals.

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