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Getting Management to Buy-in on Positioning
Lack of consensus about the marketing message is a common, especially when the message differs between top management and the rest of marketing communications.

ixc communications  management,marketing,positioning,key market influencers,business to busines,enterprise resource planning,sales department,marketing department,competition,PowerPoint,customer,channel,marketing materials,product management Read More...
Picture Archiving Communication Systems (PACS) for the Health Care Industry
PACS (Picture Archiving Communication System) manages the storage and display of digitized diagnostic images such as x-rays, CT Scans, and ultrasounds for use by radiologists and other clinician...
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Documents related to » ixc communications


The Seven Deadly Sins of Content Management
Getting the right content management system (CMS) to fit your needs is essential to the successful delivery of online communications and information management.

ixc communications  Seven Deadly Sins of Content Management Getting the right content management system (CMS) to fit your needs is essential to the successful delivery of online communications and information management. Sadly, companies often find themselves with a CMS product that fails to meet objectives set for it. Don’t lose your way during the CMS solution procurement process—discover the seven cardinal sins of choosing CMS software and how to avoid committing them. Read More...
Interactive Intelligence Inc.
Interactive Intelligence is a global provider of contact center automation, unified communications, and business process automation software and services for

ixc communications   Read More...
Up Close and Personal: Martin Schneider, Senior Director of Communications at SugarCRM-Part 2
In part one of my interview with Martin Schneider, Senior Director of Communications at SugarCRM, we discussed the history of SugarCRM and the open source

ixc communications  Close and Personal: Martin Schneider, Senior Director of Communications at SugarCRM-Part 2 In part one of my interview with Martin Schneider , Senior Director of Communications at SugarCRM , we discussed the history of SugarCRM and the open source customer relationship management (CRM) space. Part 2 describes SugarCRM’s approach to development, their partner ecosystem, and how social media has changed CRM. Q: About development—most of it is done by your team of programmers, right?   A: That’s Read More...
Level 3 Communications


ixc communications  3 Communications Read More...
Riverbed Case Study: AireSpring
AireSpring offers managed Internet protocol (IP) communications services to small and medium-sized businesses via its own core-to-premises network. Many of its

ixc communications  Case Study: AireSpring AireSpring offers managed Internet protocol (IP) communications services to small and medium-sized businesses via its own core-to-premises network. Many of its business customers operate high-volume call centers or multi-location enterprises. This case study reviews how customer issues were quickly diagnosed and resolved in a high speed, high-volume voice network environment to meet the quality of service guarantee. Read More...
Unified Communications Guide: The Business Case for Unified Communications in the Contact Center
One of the most important trends these days in unified communications (UC) is extending these capabilities to the contact center. Generally in the past, UC

ixc communications  Communications Guide: The Business Case for Unified Communications in the Contact Center One of the most important trends these days in unified communications (UC) is extending these capabilities to the contact center. Generally in the past, UC deployments have been focused on employee communications, but contact center agents utilize many UC features and a strong business case can be made for implementing UC in your contact center. This guide addresses the main considerations to support this Read More...
A Short Guide to a Faster WAN
Wide area networks (WANs) are essential to the majority of businesses, enabling effective communications within the organization and with customers, partners

ixc communications  Short Guide to a Faster WAN Wide area networks (WANs) are essential to the majority of businesses, enabling effective communications within the organization and with customers, partners, and suppliers. As more bandwidth-intensive applications are added to the mix, these networks are expected to handle the extra load—which can decrease its performance. Ensuring WAN usage is well-managed eliminates unwanted traffic and accelerates business activity. Read More...
Analysis of iBasis and Cisco Systems Joining Forces
Cisco Systems (NASDAQ: CSCO - news) and iBasis (NASDAQ: IBAS - news) today announced that they are joining forces to deliver carrier-class, IP-based, Unified

ixc communications  of iBasis and Cisco Systems Joining Forces Event Summary SAN JOSE, Calif.--(BUSINESS WIRE)--Feb. 3, 2000-- Cisco Systems (NASDAQ: CSCO - news) and iBasis (NASDAQ: IBAS - news) are joining forces to deliver carrier-class, IP-based, Unified Communications services. The Cisco Unified Communications (UC) solution uses the open Internet Protocol (IP) standard to unify communications methods that were previously disjointed -- e-mail, fax machines, voice mail systems, cellular phones, and the Web. The Read More...
Up Close and Personal: Martin Schneider, Senior Director of Communications at SugarCRM
Recently, I had the pleasure of speaking with Martin Schneider, Senior Director of Communications at SugarCRM where he provided information about the company

ixc communications  Close and Personal: Martin Schneider, Senior Director of Communications at SugarCRM Recently, I had the pleasure of speaking with Martin Schneider, Senior Director of Communications at SugarCRM where he provided information about the company, Sugar 6 (latest version), and social customer relationship management (SCRM). In this first up close and personal blog post, Martin will discuss what made Sugar CRM the most successful open source CRM product and one of the best CRM products in the market. Q: Could Read More...
Lipstream Speaks to Kana
Lipstream, the company that provides voice enabled chat to Excite, also supplies Voice over IP software to eCRM vendors. Kana is the most recently announced

ixc communications  Speaks to Kana Lipstream Speaks to Kana L. Talarico - September 6, 2000 Event Summary Lipstream Networks, Inc., a Voice Over Internet Protocol (VoIP) service provider recently signed Kana Communications, Inc. as a customer. Lipstream's product, Live Voice, will add voice communications to ecommerce websites that use Kana's RealTime application. Lipstream's first major achievement was enabling Excite's voice chat, which quickly became one of the most popular features on Excite. Lipstream Read More...
Forming RF Beams and Making Wi-Fi Faster on Purpose with 802.11n
Radio communications are subject to unpredictable behavior due to environmental dependencies and various types of interference. But with the proper operating

ixc communications  RF Beams and Making Wi-Fi Faster on Purpose with 802.11n Radio communications are subject to unpredictable behavior due to environmental dependencies and various types of interference. But with the proper operating parameters and an agile antenna system, many of these impairments can be mitigated. Using smart antenna technology like Wi-Fi, with its adaptive real-time system, you can greatly improve the transport of demanding applications in challenging wireless environments. Read More...
Voice over IP Reliability
We all know that computers, generally speaking, have not been as reliable as phones. And the fear, uncertainty, and doubt (FUD) surrounding voice over Internet

ixc communications  over IP Reliability Voice over IP Manageability If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. ShoreTel Inc. (NASDAQ: SHOR) is a leading provider of Pure IP unified communications systems. Source : Shoretel Resources Related to IP Telephony : Voice Over IP (Wikipedia) Voice over IP Manageability   Voice Over IP is also known as : Voice Over IP , Voice Over Internet Protocol , Understand Voice Over IP , VOIP Solutions , IP Faxing Read More...
Strategic Communications, Inc.
Strategic Communications (StratComm) is a management and content development company. Content StratComm specializes in includes training, skill assessments, and

ixc communications  Communications, Inc. Strategic Communications (StratComm) is a management and content development company. Content StratComm specializes in includes training, skill assessments, and editorial services. Read More...
Clarity of Vision: Clarify Sold to Amdocs by Nortel
Amdocs Management Limited announced that it reached an agreement with Nortel Networks to acquire the assets of Nortel’s Clarify business for US $200 million

ixc communications  of Vision: Clarify Sold to Amdocs by Nortel Clarity of Vision: Clarify Sold to Amdocs by Nortel R. Garland - October 26, 2001 Event Summary On Tuesday, October 2, Clarify 's short-lived presence under the Nortel Networks (NYSE: NT) umbrella came to an end, as Amdocs Limited of St. Louis (NYSE: DOX), announced that it reached an agreement with Nortel to acquire the assets of Nortel's Clarify division for $200 million. Clarify was purchased almost two years ago by Nortel for what now appears to have Read More...

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