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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 ixion communications site


Unified Communications Guide: Staying On-Premise or Going to the Cloud
Whether your company has recently migrated from legacy telephony to VoIP or whether it has been on the VoIP path for some time, consideration of unified

ixion communications site  Communications Guide: Staying On-Premise or Going to the Cloud Whether your company has recently migrated from legacy telephony to VoIP or whether it has been on the VoIP path for some time, consideration of unified communications UC makes sense. While some businesses will be perfectly happy moving over to VoIP, others will want the richer set of benefits that come with UC. Once the decision to go with UC has been made, businesses have to choose between retaining their premise-based environment for

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Outsourcing, IT Infrastructure

The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical types of activities that these providers perform include data center operations; network operations; backup/recovery services, data storage management services; system administration services; end user support of desktop PCs, laptops, and handheld devices; web site, or application hosting, etc.  

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Documents related to » ixion communications site

Compliance Tips for Outbound Debt Collection Communications


The largest challenge to successful debt collection efforts today is outbound communications compliance. There are many rules to follow, and requirements are continually evolving.

This white paper looks at some key considerations for collection compliance for outbound communications. These include understanding the compliance landscape in the United States, complying with legal requirements and restrictions to avoid fines, and learning the best practices for obtaining debtor consent for collection communications.

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Making Sense of Unified Communications: Five Decision-making Strategies


If you are considering unified communications (UC) now, chances are you are already using voice over Internet protocol (VoIP), and presumably that has been meeting your expectations. Whereas VoIP is a singular mode of communication, UC covers multiple modes and will accommodate new ones as they come along.

Download "Making Sense of Unified Communications: Five Decision-making Strategies" to learn about the current state of UC and five key trends, along with five strategies to help your IT department make the right choices.

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Legal ASP Persists


In May 2000, TEC reviewed the web site for ASPORA, an ASP aimed at the Legal Community and found it wanting in substance. This is a revisit to that web site at the company’s invitation.

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Case Study: Mitel


Mitel is a business communications provider with solutions for enterprise mobility, unified communications and messaging, and conferencing. Managing multiple communication applications and platforms requires advanced network monitoring and orchestration to ensure optimal network performance, hence Mitel needs a reliable network testing solution that provides accurate details in a quick and easy-to-comprehend format.

Mitel selected multiple Fluke Networks OptiView XG Network Analysis Tablets to be deployed in the field and help conduct end-to-end network testing. End-to-end testing with Fluke Networks takes less than 15 minutes, cutting support costs while identifying and documenting the source of root cause issues. Find out more about how Fluke Networks met Mitel's network testing needs in this case study.

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Symix Launches eSyte Supply Chain


Symix Systems, Inc. recently announced an addition to its e-business application suite, eSyte Supply Chain. It offers multi-site capacity and material planning capabilities that have been given new relevance with the advent of B2B collaboration.

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Driving Your Web Site to Success


Thousands of new Web sites appear every day. Many of them, however, are destined to have limited impact on the businesses they represent. Yet there are businesses with Web sites that have transformed their operations by additional lead generation, customer satisfaction, or online sales. How can you differentiate your Web site and ensure it brings you a solid return on investment—and boosts your sales? Find out more.

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Rational Emphasizes Web Site Development Content Management


Web sites are very public, putting the brand and image of a company out there on the site for all to see. Companies need to be sure they have a firm grip on what website visitors see. Rational Software and Vignette Corp. have teamed up to provide a product to do just that.

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PRISM Users Get A Dedicated, Independent Web Community


Users of the Baan Process ERP product PRISM form a web-site community to provide an independent source of information and sharing of knowledge on one of the market's first Process-ERP Products.

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Riverbed Case Study: AireSpring


AireSpring offers managed Internet protocol (IP) communications services to small and medium-sized businesses via its own core-to-premises network. Many of its business customers operate high-volume call centers or multi-location enterprises. This case study reviews how customer issues were quickly diagnosed and resolved in a high speed, high-volume voice network environment to meet the quality of service guarantee.

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How to Find the Right ERP to Optimize Your Multi-site, Multi-national Operation


Download this white paper to learn about the challenges faced by multi-site and multi-national organizations--and what to look for in an enterprise resource planning (ERP) solution to address these issues.

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