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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 j p berenger


The Lexicon of CRM - Part 2: From J to Q
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part two of a three-part article to provide explanation and meaning for

j p berenger  - Part 2: From J to Q The Lexicon of CRM Part 2: From J to Q R. Garland - October 19, 2001 The Lexicon is divided into three parts, this being the second of three. This second section covers the alphabet from J to Q. For A to I, see Part One . J  J2ME - Java 2 Micro Edition . A highly optimized Java runtime environment targeting a wide range of consumer products, including pagers, cellular phones, digital set-top boxes, and car navigation systems. JDBC - Java Database Connectivity . JDBC technology is

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CMMS - EAM Software Evaluation Report

The EAM Software Evaluation Report is geared toward groups that need to analyze requirements for a system, which supports maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. This Software Evaluation Report includes criteria for comparing general computerized maintenance management system (CMMS) functionality, fleet maintenance, workflow, reporting, and other areas that touch upon asset management practices. 

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Descartes Systems Group: Small Company With Large Ambition


In the increasingly competitive supply chain management marketplace, corporations either advance or are trodden underfoot. Descartes' acquisitions over the last few years demonstrate that its management is committed to establishing a dominant position in the Internet fulfillment and collaboration software market. In spite of recent losses, Descartes has the potential to pose serious competition for other vendors in the e-fulfillment market, such as SAP, i2, and Oracle. Success will depend primarily on Descartes ability to put its bold vision to work.

j p berenger  Ambition S. McVey - January 26th, 2000 Vendor Summary Ontario-based Descartes Systems Group was founded at Waterloo University in 1981 as a custom software development company focusing on financial accounting applications for consumer packaged goods manufacturers. Chairman and CEO Peter Schwartz and Vice Chairman Mark Lee joined the 5-person company in 1990, which expanded to 25 people over the next six years. By 1997, Descartes had established itself as a supply chain execution (SCE) software vendor for Read More

Top 10 Reasons For Having A Project Kickoff - Part II


You are about to embark on an important project. Whether the project is software or hardware related, it is a good idea to hold a project kickoff meeting. Don’t miss this excellent opportunity to get across important communications and establish the tone for the project. This article discusses the 10 objectives of a project kickoff meeting, how to achieve them, and templates for presenting them. In Part II, reasons 7, 6, and 5 focus on preparing the team to undertake the project and generally giving them the confidence to do it.

j p berenger  Reasons For Having A Project Kickoff - Part II Top 10 Reasons For Having A Project Kickoff - Part II Featured Author - Joseph J. Strub - January 1, 2004 Introduction You are about to embark on an important project. Perhaps the project is implementing an ERP package, getting critical applications ready for the busy season, or setting up a warehouse and inventory for radio frequency operations. Whether the project is software or hardware related, it is a good idea to hold a project kickoff meeting. Don't Read More

Question: When is Six Sigma not Six Sigma? Answer: When it's the Six Sigma Metric!!©


Six Sigma Quality is a popular approach to process improvement, particularly among technology driven companies such as Allied Signal, General Electric, Kodak and Texas Instruments. Its objective is to reduce output variability through process improvement, and/or to increase customer specification limits through design for producibility. I don't like the Six Sigma metric. As you'll see, it fails to pass many of the empirical tests for "good" metrics. In particular, it's neither simple to understand nor, in most applications, an effective proxy for customer satisfaction. And, its definition is ambiguous and therefore easily gamed because th

j p berenger  and Texas Instruments. Its objective is to reduce output variability through process improvement, and/or to increase customer specification limits through design for producability (Df p ), so that these specification limits lie at more than six standard deviations, or s's, from the process mean (I'll explain the quotation marks later). In this way, defect levels should be below 3.4 defects per million opportunities for a defect, or dpmo for short. Although originally introduced by Motorola in 1986 Read More

What Have Epicor and Activant Been Up To (Post-Merger)?


April 2011 saw the merger of Epicor and Activant Solutions to create a global leader in business software solutions. TEC principal analyst P. J. Jakovljevic sits down with CMO John Hiraoka to discuss the opportunities and challenges created by the merger and the potential synergy of the combined company, Epicor Software Corporation, to grow a wide range of products and industries, a very ambitious yet difficult-to-realize strategy.

j p berenger  had recently become a major force in the broader spectrum of specialty retailing with its Eagle solution. Activant has operations in California, Texas, Colorado, Illinois, Pennsylvania, South Carolina, Canada, Ireland, and the United Kingdom (UK). At the time of the merger announcement (see the official press release [PR]), Apax stated its intentions to combine Activant and Epicor to create one of the largest global providers of enterprise applications focused on the manufacturing, distribution, Read More

Distribution One


Distribution One provides software solutions for wholesalers and distributors. The company's information management applications include functionality for: order entry accounts payable (A/P) accounts receivable (A/R) customer relationship management (CRM) inventory management point of sale (POS) general ledger (GL) purchasing sales analysis and many other modules To help customers transition from other software, Distribution One transfers items, customers, vendors, open accounts receivable, history, and other pertinent data. The company also provides on-site training. Distribution One's partners include IBM, Microsoft, and Progress Software. Distribution One is headquartered in Burlington, New Jersey (US), and has offices in Örebro, Sweden.

j p berenger  headquartered in Burlington, New Jersey (US), and has offices in Örebro, Sweden. Read More

Do You Know What Are the "Unintended Consequences" of Your CRM Project?


CRM, in its most straightforward definition, mandates that a company harmonize between a product/brand view of its business and the all-important customer view. Many companies, hard as it is to believe, do not have a clear idea of who are their most profitable customers.

j p berenger  Consequences of Your CRM Project? Do You Know What Are the 'Unintended Consequences' of Your CRM Project? Jim Mercante - November 25, 2004 Originally published - March 22, 2003 Introduction All too often companies look at CRM as a project-oriented endeavor, focusing on time and budget measures as the primary metrics of success. This is especially true in organizations that are still driven by a ROI mentality. What many business leaders fail to take into account is the unintended consequences of Read More

Standard & Poor's Exposes Customers' Security


Due to security vulnerabilities in Standard & Poor's Comstock product, their customer sites throughout the world have been exposed to extensive security holes.

j p berenger  Security L. Taylor - June 21, 2000 Event Summary Standard & Poor's (S&P), a division of McGraw-Hill, knowingly exposed their customers to information security vulnerabilities through their SPComstock analyst service. The security vulnerabilities, originally discovered in January, allowed customers to break into any other customer networks via their MultiCSP turnkey Linux box. The stock quote service, which is provided to customers through a leased line, provides stock quotes and news on dedicated Read More

Sage 100 Advanced ERP


Sage MAS 200 ERP is suited for companies with 10 to 500 employees, this software offers features in accounting, financial reporting, distribution, manufacturing, and e-business management. A client/server platform allows for remote access support and is available on the Microsoft SQL Server platform. The core accounting features modules in A/P, A/R, Bank Reconciliation, FAS Asset Accounting, G/L, and Magnetic Media Reporting. The FAS Asset Accounting module allows for tracking of the firm's tangible assets in addition to automatically calculating depreciation. This special feature may be completely customized as per user needs.

j p berenger  sage erp,sage crm,accounting sage payroll,sage accounting software uk,sage geotech,sage,sage crm reviews,erp sage,disadvantages of sage payroll software,sage sdk,sage pro erp,sage accpac erp,software ranking sap sage,sage group partner channel problems,sage crm review Read More

Microsoft’s Underlying Platform Parts for Enterprise Applications: Somewhat Explained - Part 1


I can partly understand analysts’ temptation to beat up on Microsoft’s forays into the enterprise applications space. To be fair, "the empire" has had its share of strategic and tactical miscues, as if it had wanted to give these naysayers some ammunition. For one, many analysts and market observers first criticized the giant for not having a unified enterprise resource planning (ERP) product line

j p berenger  “Green” Perhaps as a knee-jerk reaction or a temptation (who on earth wouldn’t be tempted to manage a single code base and technology set instead of multiple ones?), in the mid 2000s, Microsoft espoused the ill-fated “Project Green.” When the serious concerns of existing individual ERP products’ users, partners, and even Microsoft developers surfaced about the products' full-blown convergence into a single uber-product (a la SAP ), the project was first backpedaled, reduced in scope, Read More

The Collaboration Advantage: Customer-focused Partnerships in a Global Market


Survey data shows that companies want to improve their strategic business partnerships. Reflecting on lessons learned from past business relationships, 60 percent of respondents say that in future they’ll place more emphasis on developing personal relationships and setting expectations with business partners. Find out how these companies are creating collaborative networks that include business partners and consumers.

j p berenger  , Enterprise Collaboration System Objective , Visibility of Collaboration Advantage , Need to Collaborate , Improving Business Relationships . Contents   About the survey Preface Executive summary Transact and collaborate Introduction The benefits gained from collaborative networks Time Warner and Brightcove case study Overcoming the challenges of partnering Tapping into new talent through collaboration Regional differences and similarities The task of technology: a common platform for people and Read More

Network Engines, Inc. - Double the CPUs for Web Serving


Network Engines, Inc. is a leading vendor of extremely thin rackmount servers used in the rapidly growing area of web serving. In this note, we examine the company and its outlook.

j p berenger  processor. Vendor Strategy and Trajectory NEI presently focuses on the higher-end web serving marketplace. Its current strategy is to provide functionality, rather than low price (Note: the sub-$10K price tag for a well-featured system is not high, but it is at the middle-to-upper end of the server appliance market.)The next logical step will be either to go after the next-lower market segment, i.e. the mid-range ISPs/ASPs, or the low-end market, where Cobalt currently focuses. If NEI chooses to expand Read More

Small Business Software (SBS)


The Small Business Software (SBS) evaluation model targets functional requirements for fully featured solutions designed to support all business requirements of a typical small business. Extending beyond mere accounting functions, it is primarily applicable to those businesses for which full-scale ERP software may be too complex or cumbersome. However, the model of SBS solutions includes all the essential categories such as General Ledger, Accounts Payable (A/P) and Accounts Receivable (A/R), Payroll, Job and Project Costing, Multinational Accounting, Light Manufacturing, Inventory, Technology, and much more.

j p berenger  Accounts Receivable (A/R), Payroll, Job and Project Costing, Multinational Accounting, Light Manufacturing, Inventory, Technology, and much more. Read More

Case Study: Procter & Gamble


Procter and Gamble has operations in over 70 countries and more than 100,000 employees worldwide. Due to the competitive global consumer products industry, P&G faced the challenge of quickly sharing new product information and building skills in key areas—on disparate learning management systems (LMSs). Read about the LMS the company implemented for a faster pace of global learning and time to market, and reduced costs.

j p berenger   Read More

Supply Chain Decisions - Make Sure You Understand the Dollars and Sense


Companies make decisions about their supply chains every day. But do they really understand the impact of their decisions on the P&L, Balance Sheet, and key operational metrics? Do they have the tools to available to consider a broad set of possible options and their inherent trade-offs?

j p berenger  One other option was adjusting the product mix by increasing focus on some products and dropping others. At the same time these options were being considered, there was continued investment in capital upgrades and productivity tools such as Lean manufacturing techniques. All of the decisions were being made based on the best judgment of individuals and often with demonstrated ROIs. But were these the right choices? If the company could consider all of these decisions as a whole, would the decisions Read More