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The Lexicon of CRM - Part 2: From J to Q
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part two of a three-part article to provide explanation and meaning for

j p berenger  - Part 2: From J to Q The Lexicon of CRM Part 2: From J to Q R. Garland - October 19, 2001 The Lexicon is divided into three parts, this being the second of three. This second section covers the alphabet from J to Q. For A to I, see Part One . J  J2ME - Java 2 Micro Edition . A highly optimized Java runtime environment targeting a wide range of consumer products, including pagers, cellular phones, digital set-top boxes, and car navigation systems. JDBC - Java Database Connectivity . JDBC technology is Read More...
Small Business Software (SBS)
The Small Business Software (SBS) evaluation model targets functional requirements for fully featured solutions designed to support all business requirements of a typical small business. Extending ...
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Documents related to » j p berenger


Question: When is Six Sigma not Six Sigma? Answer: When it's the Six Sigma Metric!!©
Six Sigma Quality is a popular approach to process improvement, particularly among technology driven companies such as Allied Signal, General Electric, Kodak

j p berenger  and Texas Instruments. Its objective is to reduce output variability through process improvement, and/or to increase customer specification limits through design for producability (Df p ), so that these specification limits lie at more than six standard deviations, or s's, from the process mean (I'll explain the quotation marks later). In this way, defect levels should be below 3.4 defects per million opportunities for a defect, or dpmo for short. Although originally introduced by Motorola in 1986 Read More...
Top 10 Reasons For Having A Project Kickoff - Part II
You are about to embark on an important project. Whether the project is software or hardware related, it is a good idea to hold a project kickoff meeting. Don’t

j p berenger  Reasons For Having A Project Kickoff - Part II Top 10 Reasons For Having A Project Kickoff - Part II Featured Author - Joseph J. Strub - January 1, 2004 Introduction You are about to embark on an important project. Perhaps the project is implementing an ERP package, getting critical applications ready for the busy season, or setting up a warehouse and inventory for radio frequency operations. Whether the project is software or hardware related, it is a good idea to hold a project kickoff meeting. Don't Read More...
What Have Epicor and Activant Been Up To (Post-Merger)?
April 2011 saw the merger of Epicor and Activant Solutions to create a global leader in business software solutions. TEC principal analyst P. J. Jakovljevic

j p berenger  had recently become a major force in the broader spectrum of specialty retailing with its Eagle solution. Activant has operations in California, Texas, Colorado, Illinois, Pennsylvania, South Carolina, Canada, Ireland, and the United Kingdom (UK). At the time of the merger announcement (see the official press release [PR]), Apax stated its intentions to combine Activant and Epicor to create one of the largest global providers of enterprise applications focused on the manufacturing, distribution, Read More...
Descartes Systems Group: Small Company With Large Ambition
In the increasingly competitive supply chain management marketplace, corporations either advance or are trodden underfoot. Descartes' acquisitions over the last

j p berenger  Ambition S. McVey - January 26th, 2000 Vendor Summary Ontario-based Descartes Systems Group was founded at Waterloo University in 1981 as a custom software development company focusing on financial accounting applications for consumer packaged goods manufacturers. Chairman and CEO Peter Schwartz and Vice Chairman Mark Lee joined the 5-person company in 1990, which expanded to 25 people over the next six years. By 1997, Descartes had established itself as a supply chain execution (SCE) software vendor for Read More...
i2 Technologies’ Latest Offering: J. D. Edwards OneWorld™
Users should welcome the prospects for better integration delivered by the new alliance but temper expectations with the realization that it may be merely a

j p berenger  Technologies’ Latest Offering: J. D. Edwards OneWorld™ i2 Technologies' Latest Offering: J. D. Edwards OneWorld S. McVey - July 12, 2000 Event Summary Nearly lost among a slew of press releases was J. D. Edwards' announcement that it would offer its OneWorld enterprise application suite through i2 Technologies' TradeMatrix platform for business-to-business collaboration. Highlighted by J. D. Edwards founder and current chief Ed McVaney during FOCUS 2000, the alliance aims to give TradeMatrix Read More...
Small Business Software (SBS)
The Small Business Software (SBS) evaluation model targets functional requirements for fully featured solutions designed to support all business requirements of

j p berenger  Accounts Receivable (A/R), Payroll, Job and Project Costing, Multinational Accounting, Light Manufacturing, Inventory, Technology, and much more. Read More...
GNX
GNX is Retail Connect, providing e-business solutions and services that connect retailers, manufacturers and their trading partners to streamline and

j p berenger  PPR Group; Ace Hardware; J Sainsbury plc; Sears, Roebuck and Co.; Diageo; Unilever; Colgate-Palmolive; and Kimberly Clark. Based in Chicago, Illinois, GNX also has offices in Herndon, Virginia, the United Kingdom, France, Germany and Japan. More information is available at www.gnx.com. Read More...
Review: Profits with Principles


j p berenger  its entrance as a major issue for companies. Performance on social and environmental levels has also become important for organizations to consider. Since CSR’s inception, many initiatives have arisen. Businesses around the world have sought to take account of sustainable development to conform to the general trend across industries toward better management of global regulatory requirements and a reduction of environmental impact. On the other hand, since globalization has become a crucial aspect of Read More...
Vendor Snapshot: NetSuite at the TEC Vendor Challenge
NetSuite will be one of the participating vendors at the upcoming 2013 TEC Vendor Challenge – ERP for Distribution event in Montreal. Wholesale distribution is

j p berenger  now, as a great majority of distributors have identified e-commerce as an area that they would like to invest in and add to their business, according to both NetSuite’s own market research and magazines such as Modern Distribution Management . The wholesale distribution market is characterized by two specific groups: smaller distributors (typically with fewer than 50 employees) and larger distributors (more than 250 employees). NetSuite historically has served smaller distributors but as it moved Read More...
Architecture-Centered Information Systems In The Manufacturing Domain - Part III - Steps in the Architecture Process
Architecture bridges the semantic gap between the requirements and software. Application software systems must be architected in order to deal with the current

j p berenger  of the final system. Project management - the professional management of the project, including resources, risk, and deliverables [PIM96]. Architecture prototyping - the construction of an architecture platform to verify the abilities of the system components. Incremental deployment - the deployment of the system in a production environment. This deployment must allow for the incremental functionality of the system, while verifying the capabilities of the application. System transition - move the Read More...
The Four Ps of Food Safety
Food safety is in the news, and recalls are not uncommon. For the food processor, a well-publicized incident can mean major damage to its brand and its revenue

j p berenger  well-publicized incident can mean major damage to its brand and its revenue—and maybe the end of the company. The greater a food company’s risk, the greater the need for a proactive food safety strategy. Food safety strategy can be summarized with “the four Ps.” What’s the Risk? When it comes to food safety, not all products are equal. Some products are inherently at greater risk than others. The raw material or ingredients represent one factor of risk. Leafy green vegetables (remember the Read More...
Accounting for SMB Showdown
I'm Larry Blitz, editor of TEC's Vendor Showdown series. Today's Showdown pits two major enterprise resource planning (ERP) and accounting for small to midsized

j p berenger  Today's Showdown pits two major enterprise resource planning (ERP) and accounting for small to midsized business (SMB) vendors against each other, head-to-head: Exact Software North America (a division of Exact Software ) and Infor . Our regular readers will notice that this Showdown features a new format. Instead of looking at three vendors and at functionality only, this time we're taking an overall, high-level look at two vendors and at two key accounting for SMB functionality graphs: 1) overall Read More...
Pronto Xi Dimensions: ERP for SMB Competitor Analysis Report
The accounting and ERP for small and medium businesses (SMB) evaluation model targets functional requirements for a fully featured accounting solution. In

j p berenger  A/P and A/R, Payroll, Job and Project Costing, Multinational Accounting, Manufacturing, Inventory, Technology, and much more. Read More...
Dynamics GP: ERP for SMB Competitor Analysis Report
The accounting and ERP for small and medium businesses (SMB) evaluation model targets functional requirements for a fully featured accounting solution. In

j p berenger  A/P and A/R, Payroll, Job and Project Costing, Multinational Accounting, Manufacturing, Inventory, Technology, and much more. Read More...

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