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The Lexicon of CRM - Part 2: From J to Q
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part two of a three-part article to provide explanation and meaning for

j part 3  covers the alphabet from J to Q. For A to I, see Part One . J  J2ME - Java 2 Micro Edition . A highly optimized Java runtime environment targeting a wide range of consumer products, including pagers, cellular phones, digital set-top boxes, and car navigation systems. JDBC - Java Database Connectivity . JDBC technology is an API that lets you access virtually any tabular data source from the Java programming language. It provides cross-DBMS connectivity to a wide range of SQL databases. There is also a Read More...
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Documents related to » j part 3


The Lexicon of CRM - Part 1: From A to I
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide explanation and meaning for most

j part 3  Lexicon of CRM from J to Q. Part 3 covers the Lexicon of CRM from R to Z. Read More...
The Lexicon of CRM - Part 3: From R to Z
CRM. C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article to provide explanation and meaning

j part 3  Part One . For J to Q, see Part Two . R  RDBMS - Relational DataBase Management System . The typical, standard database, with both data models, data definitions, and data storage capabilities. Examples include Oracle's 9i database, Microsoft's SQLServer 2000, and IBM's DB2 and Informix. RFI - Request For Information . A formal document sent by a customer to a vendor asking for specific information about their product or line of products. It's usually the first salvo in several rounds of information Read More...
J.D. Edwards On The Mend; This Time Might Be For Real Part 3: User Recommendations
In anatomic terms, J.D. Edwards has been showing some muscles on top of its solid but unexciting ERP skeleton and XPI-based connective tissue, chords and

j part 3  on recent developments at J.D. Edwards. Part One detailed the announcements. Part Two discussed the Market Impact. Continuing Aggressive Sales Strategy On the other hand, as a part of its more aggressive sales strategy and revenue boost, J.D. Edwards has also been targeting a number of vertical markets for its SCM solutions, and is thereby attempting to bolster its professional service organization. Already, there are solutions for high-tech/electronics, industrial fabrication & assembly (IFA), Read More...
Mega-vendors Warming Up to the Cloud - Part 2
Part 1 of this blog series depicted the three evolutionary phases (or waves) of software as a service (SaaS) and cloud computing adoption. The article ended

j part 3  Pack (FP) 2.0 was j ust announced . The key enhancements of the FP 2.0 release are as follows: increased footprint for professional service industries integration of BusinessObjects functionality (i.e., Crystal Reports   and the Xcelsius dashboard ) make-to-specifications capabilities 35 end-to-end business process scenarios Web services  mashup capabilities FP 2.0 was a major functionality release. The next one (FP 2.5, slated for some time in 2010) will focus on extensibility for partners, Read More...
Are PLM and Global Sourcing Related? Duh, And How! (Part II)
Part I of this blog post analyzed the white paper entitled

j part 3  issues of poor NPI project management, inadequate ECO processes and infrastructure and broken environmental compliance management. The research showed even greater advantages came from using on-demand PLM software (also known as software as a service or SaaS ) versus traditional client/server on-premise systems. Namely, on-demand software requires no special hardware or information technology (IT) staff, is easier to deploy than traditional on-premise client/server software and is accessible from anywhere Read More...
LOGO j-guar
j-guar is a comprehensible new era business solution corresponding to all requirements of corporations looking for scalable and open solutions. It will help

j part 3  j-guar j-guar is a comprehensible new era business solution corresponding to all requirements of corporations looking for scalable and open solutions. It will help you improve effective and efficient business processes in each step of value chain. j-guar has multiple currency and language types and is fully compatible with legislation of all countries thanks to the legislative harmonization, and thereby it supports international operations. Corporations having branches in different locations can share Read More...
The Intelligence of Social Media (Part 2)
In the first part of this blog, I mentioned that sentiment analysis measures the polarity of opinion—positive, negative, or neutral—regarding a subject, a

j part 3  potential to be used jointly with BI applications making it possible to apply traditional BI techniques to visualize what a sentiment-based tool has discovered on the Web. Some vendors are already offering analytics services ( radian6 , Sysomos , BuzzLogic , and Attentio ) to measure and analyze social media content. Now, there is also an existing trend regarding traditional BI providers to address these tasks: •    Teragram (a division of SAS Institute) unveiled its Sentiment Analysis Manager (SAM), Read More...
Fault Meets Performance -- Comprehensive Infrastructure Management Part 1: The Problem
Customers, suppliers, partners and other business needs dominate IT decision making, so when these business partners complain about slow applications or

j part 3  everything it could do just to keep everything running - never mind how well it might have been running. When employees complained about performance, IT staff was not responsive. Unfortunately, slow performance means loss of business, so fixing the slow performance is life and death to the business. Now that those same IT infrastructures are turning outward to embrace business customers and partners, often-neglected performance issues get more attention. Customers, suppliers, partners and other business n Read More...
It’s About Process (or Ability to be Responsive) -- Part II
Part I of this blog series introduced the notions of workflow automation and business process management (BPM). It also tackled the similarities and subtle

j part 3  the necessary legacy systems; Joint teams to build applications for the end user that enforce the processes and rules; and Management to review process performance (e.g., the required time to resolve client return exceptions) and even adjust process parameters in real-time (e.g., increasing the dollar value threshold during peak periods to trigger management review and approvals of client returns). Therefore, the most vital BPM attributes would be the following: being event-driven, orchestrated, intended Read More...
Exploring Epicor Productivity Pyramid - Part 2
Part 1 of this blog series introduced Epicor Software Corporation’s set of tools called the Epicor Productivity Pyramid. The Pyramid enables one of Epicor’s

j part 3  mode. Epicor IW can journal the correspondence by existing LOB ERP systems. Data can be downloaded straight into the Office application or used offline (and then any changes can be synchronized with the ERP database), as there is offline transaction support. Users can work in a disconnected and mobile mode, track communication, and synchronize either automatically when connected or on demand (as required). Offline data slices provide information for users on the road, whereby new data can be added and edi Read More...
Manufacturing Systems with an IQ: Beating the Odds, Mightily - Part 1
Some time in mid-2005 TEC published a six part article on IQMS, a relatively small and obscure enterprise resource planning (ERP) vendor based in Paso Robles

j part 3  remote users to assess job status, track downtime, and view quality data. Pager and public announcement (PA) system alerts are also available for the plant. Single-source Strategy Now, there is certainly nothing wrong with the “single source,” “one-stop-shop,” and “a single-throat-to-choke” strategy. Smaller manufacturing companies especially appreciate a strategic business application that integrates financial management , human resources management system (HRMS ), manufacturing systems, and Read More...
Microsoft Dynamics CRM: Much More Than Meets the Eye - Part 2
Part 1 of this blog series discussed the current upbeat state of affairs of Microsoft Dynamics CRM, as one of the three best-performing products within the

j part 3  xRM application represent not just policy-holders (i.e., owners as traditional customers) but also quotes, policies, and the pets themselves. The final part of this series will conclude by analyzing the product’s competitive landscape. In the meantime, your views and comments are welcome as usual. If you are existing users of Microsoft Dynamics CRM (including its xRM derivatives), what have been your experiences with the product and what is your take on its future? Read More...
Vendors Jostle and Profess Economic Stimulus Readiness - Part III
Part I of this series analyzed the opportunity as well as the related attached strings stemming from the American Recovery and Reinvestment Act of 2009 (ARRA

j part 3  Jostle and Profess Economic Stimulus Readiness - Part III Part I of this series  analyzed the opportunity as well as the related attached strings stemming from the  American Recovery and Reinvestment Act of 2009 (ARRA) , a.k.a. the Economic Stimulus Plan. The inspiration came from my attendance of  the Deltek Insight 2009 user conference last May , where Deltek decided to fill a market need and interest by convening a separate “track” that was entitled  “Stimulus & Beyond (Navigating the Read More...
To SaaS or Not, Is That a Question? - SaaSy Discussions (Part IIa)
The first part of this blog series described the opportunity for software as a service (SaaS) or on-demand enterprise applications, especially in the current

j part 3  no magic bullet yet, just a long and painful learning curve. The good-old (and daunting) “Build vs. Buy” cost analyses apply at every step, from deciding on the solution’s expertise (functional footprint), architecture, plumbing tools, hosting mode, platforms, etc. Even when all these decisions have been made and the SaaS product is delivered, then come the serious preparation tasks for technical operations of a SaaS business, such as quality testing of software , management of the product’s rel Read More...

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