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Critical Business Functions: Misunderstood, Underutilized, and Undervalued Part One: Credit and A/R Management
The credit and collection function is the most misunderstood, underutilized, and undervalued area of business. When allied with the sales function, controlled A

jacob edv  coherence of the world. Jacob Bronowski, The Ascent of Man What is the best value proposition for the credit function in business? If we consider the most common key performance indicators (KPI)— Days Sales Outstanding (DSO) and percent of bad debt —it would seem that the major role of credit is risk management . However these measurements and the thinking behind them are flawed, out-of-date, and potentially detrimental in today's business world. Accounts receivable (A/R) is one of the largest and Read More...
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » jacob edv


A Spoonful of SugarCRMCase Study and Review of an Open Source CRM Solution
SugarCRM is a rapidly growing open source CRM company with solutions that appeal to a community of enthusiastic users. This study, based on a client who

jacob edv  Roberts, Clint Oram, and Jacob Taylor, who brought skills from their backgrounds with E.piphany, BroadVision, Baan, and IBM to the company. SugarCRM provides a number of CRM products, which are based on its open source core product, Sugar Sales . The following study concerns the SugarCRM phenomenon and one of its customers, Prevalent Networks . It highlights some of the reasons a company like Prevalent would be attracted to an open source solution such as SugarCRM, as well as some of the potential Read More...
E-learning Best Practices
E-learning solutions can be effective ways of meeting training and knowledge management challenges. Online training delivers multiple benefits, including

jacob edv  3 screen” guideline: As Jacob Nielsen, the world’s most renowned expert on usability states, “People rarely read Web pages word by word; instead, they scan the page, picking out individual words and sentences.” (2) Users are easily distracted and can lose focus. The “5 minute 3 screen” guideline sets a reasonable pace for the learner to move through the material. (3) The “5 minute 3 screen” guideline is that within 5 minutes timeframe; an online learner should be go through 3 screens of Read More...

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