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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 jboss crm relationship management


Case Study: Veterinary Practice Management System
A leading application service provider of business applications needed to develop a replica of enterprise resource planning (ERP) for veterinary practice. The

jboss crm relationship management  XML, Java servlets, JSSE, JBoss, and J2ME technologies.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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Documents related to » jboss crm relationship management

IFS Continues Its Reinvention Through Pruning Part Two: Background, Challenges, and Response


IFS could be an object case of how a great product (in terms of functionality scope and technological foundation) and knowledgeable employees are only part of the wholesale success in the finicky enterprise resource planning (ERP) market.

jboss crm relationship management  Sun ONE and even Jboss , an open source application server (although the certifications for some of these are still in progress). This is Part Two of a three-part note. Part One presented the event summary. Part Three will discuss the market impact and make user recommendations. IFS Challenges and Response Yet, the IFS' protracted mixed blessing performance—the delivery of new exciting product features on one side, with plaguing losses and eroding financial situation on the other hand—has Read More

IFS: Of Vertical Focus, and Customers’ Agility and Choice




jboss crm relationship management  middle tier platform: RedHat JBoss, Oracle WebLogic , and IBM WebSphere . Finally the databases are slowly moving in the direction of becoming black boxes that manage and maintain themselves. A second factor is the gradual and also long-term evolution towards cloud and SaaS. It could very well turn out that choice of database becomes a no-issue due to cloud usage before it becomes an issue for the other aforementioned factors. A Peek into the Future PJ : Is there anything that you are at liberty to Read More

Infor Unveils Infor Xi at Inforum 2014


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jboss crm relationship management  Enterprise Linux (RHEL) and JBoss Enterprise Middleware , and EnterpriseDB's Postgres Plus database.   Figure 1. Infor CEO Charles Phillips at Inforum 2014   Infor chief executive officer (CEO) Charles Phillips is a big proponent of AWS for cloud infrastructure, as it is global and industry compliant, and also has an auto-scaling feature, i.e., if you don't need certain computing capacity (e.g., your app is stateless) today, you don't pay for it (as Amazon lends it to someone else); most other cloud Read More

Sword Ciboodle-One More BPM-Centric CRM Provider


What does BPM have to do with CRM? Sword Ciboodle can tell you. The vendor delivers process-based customer interaction solutions to contact centers to improve the customer experience by improving customer-facing processes. TEC principal analyst P.J. Jakovljevic reviews the vendor’s key offerings and sits down with Ciboodle’s VP of product and market strategy to discuss the company’s challenges, strategies, and technologies.

jboss crm relationship management  open-source platforms, such as JBoss and Apache , as well as proprietary vendor-supported stacks by Oracle and IBM . The Java-based development stack has been in place for more than 10 years. In addition to software, Sword Ciboodle offers creative and diagnostic consultancy (professional services) in regard to industry domain intelligence, enterprise architecture, business analysis, process engineering, project management, Ciboodle product suite deployment, systems integration (SI), usability and Read More

Understanding IBM Lotus Web Content Management Software


IBM Lotus Web Content Management software is IBM’s Web content management system offering. Lotus Web Content Management software provides tools to apply business rules and processes to content, helping to ensure that specific information assets from across the enterprise are delivered via Web sites and portal. This factsheet provides a detailed overview of key Lotus Web Content Management features.

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Tenrox Project Workforce Management Certification Report: Project Portfolio Management (PPM) for Internal Departments


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Welcome to the CRM Showdown: Microsoft Dynamics CRM vs. NetSuite CRM+


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jboss crm relationship management  to the CRM Showdown: Microsoft Dynamics CRM vs. NetSuite CRM+ Welcome to the CRM Showdown: Microsoft Dynamics CRM vs. NetSuite CRM+ I'm Larry Blitz, editor of TEC's Vendor Showdown series. Today's Showdown compares two popular mid-market CRM solutions, Microsoft Dynamics CRM and NetSuite CRM+, head-to-head. I hope you find this showdown helpful and informative. I invite your comments and questions at showdown@technologyevaluation.com . Introduction With CRM so closely bound up with revenue Read More

Enter Enterprise Incentive Management and Incentive Compensation Management


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Polymita Technologies

Case Study: More Efficient Hospital Management Systems with Content Management Tools


Hospital de la Santa Creu i Sant Pau I is the oldest hospital in Spain, with over 34,000 admissions each year and 150,000 emergencies. In 1999, the hospital began to implement an intranet to provide information to employees, with an update in 2003 to provide visibility of corporate information. Learn how the company is integrating a content management system with portal tools to integrate processes and improve efficiency.

jboss crm relationship management   Read More

Enterprise CRM Platform (ECP)


ECP is a platform of role-specific CRM productivity tools for insurance and financial service professionals, providing complete product line capabilities in a comprehensive, industry-specific solution.  

jboss crm relationship management  CRM Platform (ECP) ECP is a platform of role-specific CRM productivity tools for insurance and financial service professionals, providing complete product line capabilities in a comprehensive, industry-specific solution. Read More

Performance Management Framework for Mobile Workforce Management and Field Service


Mobile workforce management is a complex process that includes workforce planning, assignment decisions, and plan execution. To align this complex process with your business goals, you need to measure your performance and develop various corrective actions. This white paper discusses performance management—and how you can measure, analyze, and make decisions about the performance of your workforce and service organization.

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Facilitating Compliance and Intelligent Information Management with Effective Database Management


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jboss crm relationship management   Read More

Value Cycle Management: A Non-Linear Approach to Supply Chain Management


Companies are moving away from the linear production path of the supply chain to embrace value cycle management (VCM). VCM is the optimization of supply chain functions across all levels of suppliers, partners, and customers through the integration, collaboration, and synchronization of technology, data, and people-centric processes. Learn how companies can employ VCM to make business processes smoother, more productive, and more profitable.

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