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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 jd edwards construction customers


JD Edwards ERP Products Thriving under Oracle
TEC principal analyst P.J. Jakovljevic reviews the history and success of JD Edwards product lines as part of Oracle’s applications portfolio. Oracle has

jd edwards construction customers  planning (ERP) brand, Oracle’s JD Edwards EnterpriseOne has been doing very well at Oracle, despite competitors’ repeated fear, uncertainty, and doubt (FUD) tactics. Time and again I hear from other ERP vendors that they no longer see Oracle JD Edwards EnterpriseOne being shortlisted for enterprise software selection projects, but something just doesn’t add up. Oracle JD Edwards EnterpriseOne has been the constant participant in the 14 Vendor Shootout for ERP events to date. In fact, Oracle and its

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

ERP for Services (Non-manufacturing)

Typically, ERP systems designed for services industries offer modules that provide back-office support, customer relationship management, time management, expense management, resource management, and project management capabilities. Depending on the vertical market, additional industry-specific functionality may be included to address unique business requirements. Consequently, project-centric systems for accounting, architecture, construction, engineering, and professional services industries will support project management functionality; whereas health care, field service, distribution, and government systems will support functionality unique to those vertical markets. 

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Documents related to » jd edwards construction customers

Oracle Integrates Front and Back Office with Applications 11i


On September 27, Oracle took a major step towards providing a fully integrated front and back office applications suite by launching Oracle Applications 11i at its Applications' User Group conference in Orlando, Florida.

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One Step Closer to the Global ASP


On June 21, 2000, J.D. Edwards & Company, announced the Company’s JDe.sourcing application hosting program has expanded its scope through partnerships with leading ASP providers in Asia, Europe, Africa, Latin America and North America.

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TEC Industry Watch: Enterprise Software News for the Week of July 9, 2012


SOFTWARE SELECTIONSInternational distributor of high-tech metals and alloys selects Epicor ERPIndustry tags: Manufacturing, Wholesale and Retail Trade, Warehousing "The relatively small but geographically extensive company Datum Alloys made its choice based on a few underlying premises: a need for multicurrency operations in conjunction with local accounting standards, high-quality analytical

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J.D. Edwards On The Mend; This Time Might Be For Real Part 3: User Recommendations


In anatomic terms, J.D. Edwards has been showing some muscles on top of its solid but unexciting ERP skeleton and XPI-based connective tissue, chords and cartilages.

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Customers Are Ready For Mobile Commerce, But Are Retailers Ready?


Mobile device interfaces can enhance customer engagement by providing services such as pricing information and user review facilities. The upward trend in the sale of smartphones further validates the importance of creating retail mobile solutions. By leveraging the potential of mobile commerce, retailers can unify the customer experience across channels and better understand customer behavior through analytics. In this context, retailers have started to develop sophisticated mobile platforms that capture shopping preferences and customer location, create shopping wish lists, provide rich product information, integrate social media, and so on. Download this white paper to learn more.

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When Customers Call, and They Will, Will Your IVR Be Ready?


Reports have indicated that more and more customers are using online and other self-service tools to resolve issues. That said, analysts are not predicting that call volumes will be dropping significantly. This means that interactive voice response (IVR) technology can still be crucial to a company’s customer experience.

This report from Frost & Sullivan looks at what customers dislike about and require from IVR systems. It presents the case that some customers reject calling as a method for problem resolution not simply because of preference for other options, but because of problems within the current IVR technology or IVR set-up that a business has implemented. Also examined is IVR solution implementation in specific industries, including fields like health care, utilities, financial services, and retail.

Download the report to learn more about how IVR is a key component of a multi- and omni-channel customer experience strategy, and how understanding today's caller will help direct your IVR strategy and put you on the path to greater customer loyalty.

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Case Study: How PropertyInfo Keeps in Touch with Customers


PropertyInfo, a provider of real estate information solutions, needed a unified view of its 20 different global customer support centers in order to provide more consistent quality. A customer support solution enables the company to manage incident information, automate service ticket processing, and give end-to-end views of the customer experience. Find out more about the how the company improved customer satisfaction.

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Oracle JD Edwards EnterpriseOne (v. 9.0): Discrete ERP Certification Report


Oracle JD Edwards EnterpriseOne (v. 9.0) is now TEC Certified for online evaluation of discrete enterprise resource planning (ERP) solutions in TEC's ERP Evaluation Center. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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How to Keep Your Best Customers and People in Tough Times


In the on-demand webcast how to keep your best customers and people in tough times, you'll find out how to build closer relationships with your exi...

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Ramco to Its Customers-Let's Get Personal! Part Two: Commitment and Recommendations


Will Ramco be able to deliver on its vision of personalized, assembled applications? Time will tell, but the indications are good. Ramco faces a crowded and consolidating enterprise market, but has shown patience and realistic expectations for its growth.

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