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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 jd edwards customer list


JD Edwards EnterpriseOne
Oracle JD Edwards EnterpriseOne (formerly PeopleSoft) is a suite of modular pre-integrated industry specific business applications designed for rapid

jd edwards customer list  Edwards EnterpriseOne Oracle JD Edwards EnterpriseOne (formerly PeopleSoft) is a suite of modular pre-integrated industry specific business applications designed for rapid deployment and ease of administration on a pure internet architecture. It is suited for organizations that manufacture, construct, distribute, service, or manage products or physical assets.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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Documents related to » jd edwards customer list

J.D. Edwards Chooses Freedom to Choose EAI


J.D. Edwards announced a new corporate vision that extends its ‘idea-to-action’ to inter-enterprise collaboration expressed in the phrase ‘freedom to choose’. In other words, take the best of ERP, CRM, eBusiness, and business intelligence components, plumb it with possibly the best of EAI and the workflow integration components and create something called collaborative commerce ‘best-of-breed’ mishmash.

jd edwards customer list  'one-stop-shop' product strategy. While JD Edwards' move into the EAI arena is indisputably risky, we commend its determination to bite the bullet. The sooner the issues are tackled, the greater probability that they will be resolved. Some of its competitors, who are still convinced that they can deliver most of the necessary functionality themselves, may find themselves seriously lagging once they finally realize the need for interconnectivity and EAI. The name of the game will be to find a perfect Read More

JD Edwards Reports Strong License Revenue Growth in Q1 2000, but…


J.D. Edwards & Company reported financial results for the first fiscal quarter ended January 31, 2000.

jd edwards customer list  in Q1 2000, but… JD Edwards Reports Strong License Revenue Growth in Q1 2000, but P.J. Jakovljevic - March 28th, 2000 Event Summary J.D. Edwards & Company reported financial results for the first fiscal quarter ended January 31, 2000. Revenue for the first quarter of fiscal 2000 was $231.7 million, compared to revenue of $222.9 million in the first quarter of fiscal 1999 (See Figure 1). Net income for the quarter, excluding amortization of acquired intangible assets was $3.6 million, or $0.03 per Read More

No More Mr. Nice Guy With J.D. Edwards


On May 24, J.D. Edwards & Company reported financial results for the second quarter which ended April 30, 2000. Earlier in the same week, J.D. Edwards announced a strategic restructuring aimed at reducing costs and strengthening the company’s position as 'a leading provider of software solutions for collaborative commerce'.

jd edwards customer list  flaws of the former JD Edwards' CEO in 1999. While these layoffs may aggravate concerns and market perception that this may be an onset of the Baan and SSA syndromes, continuation of JDE's bloated expense structure was no option. Nonetheless, the company will have to conduct a thorough soul searching in order to answer its failure to sustain the business in important German and Japanese markets. The greater reason for concern may be the company's continuation of maintaining its portfolio through a number Read More

J.D. Edwards Saved By SCM, Narrowly, And Only For Now


On March 5, J.D. Edwards reported financial results for Q1 2001. Although the company posted a symbolic profit, the revenue decline begs the question why the company seems to be in a doldrums at the same time when its competitors seem to be upbeat.

jd edwards customer list  Edwards & Company (NASDAQ: JDEC) reported financial results for the first quarter ended January 31, 2001. Revenue for Q1 2001 was $217.7 million, a 6% decline compared to revenue of $231.7 million in Q1 2000. License fee revenue was $82.7 million, almost flat compared to $83.3 million in the same period last year. Net income from normalized operations was a symbolic $191,000, compared to a net loss from normalized operations of $31,000 a year ago. Amounts from normalized operations exclude amortization Read More

Customer Care and Billing (CC&B)


Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services.

jd edwards customer list   Read More

Building the Customer-centric Enterprise


The insurance industry’s turn from an underwriting-oriented vision to a customer-centric view has been painfully slow. Success isn’t just a matter of delivering superior products and services, but of incorporating customer insight into enterprise strategy on an ongoing basis. Learn how you can use your customer segment data for customer analytics that can help you determine which segments to grow and which to retain.

jd edwards customer list   Read More

J.D. Edwards Incurs Further Losses In Third Quarter


J.D. Edwards reported revenue of $232 million, $8 million down from last year's third-quarter revenue of $240 million. While licensing revenue fell quarter over quarter from $98 million last year to $75 million this year, the company was saved from total disaster by an 11% increase in services revenue to $157 million, compared with $141 million in third-quarter 1998...

jd edwards customer list  D. Edwards Incurs Further Losses In Third Quarter Event Summary J.D. Edwards shifted deeper into the lagging ERP vendor category last week, as falling licensing revenue led to a drop in overall revenue and net losses in the company's third quarter, ended July 31. For the period, J.D. Edwards reported revenue of $232 million, $8 million down from last year's third-quarter revenue of $240 million. While licensing revenue fell quarter over quarter from $98 million last year to $75 million this year, the Read More

How to Achieve a Great--and Profitable--Customer Experience


Profitable customer experience (CE) strategies are holistic, sustainable, and focused on creating competitive differentiation. If you can deliver highly valuable experiences to your customers, in a sustainable way, the reward will be loyal, engaged advocates who help you grow your business. Read more to better understand how companies can provide a superlative customer experience and still make a profit.

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Integrating Customer Relationship Management through Software As A Service


The customer relationship management (CRM) market is changing. Over half the market is served by small vendors. Fully integrated business suites like NetSuite standalone solutions like salesforce.com, are heeding the demand for software as a service, but they are approaching the market with very different market strategies.

jd edwards customer list  customer relationship management,CRM,software as a service,SaaS,on-demand,integration Read More

Customer Relationship Management (CRM)


When talking about relationship management in the context of software solutions, most people think of customer relationship management (CRM). However, relationships also exist between companies and their vendors, companies and their customers, vendors and their suppliers, employees, different departments of the same company, and so on. The Relationship Management Evaluation Center concentrates on CRM and supplier relationship management (SRM), as software and information and communication technology (ICT) play a major role in facilitating effective relationship management among all parties involved.

jd edwards customer list  relationship management evaluation center,manage relationships,relationship management system,supplier relationship management,relationship management application,relationship management software sales force automation, hosted crm, salesforce.com, sage crm, customer service, contact management, sales forecasting,customer management relationship,client relationship management,srm,crm,customer care and billing,quote to order,business relationships,customer relationship management. Read More

Customer One Solutions, Inc.


Customer One Solutions (COS) is a consulting firm specializing in the evaluation, selection and implementation of Customer Relationship Management (CRM) and Business Process Management (BPM) solutions. COS has implemented CRM solutions at organizations that range in size from 45,000 worldwide employees to 12 local employees. Our areas of expertiese include Financial services, telecommunications, manufacturing and professional service organizations. We specialze in the needs of small to mid sized businesses!

jd edwards customer list  BPM,business process management,business process re-engineering,call center,CRM,customer interaction,customer relationship management,IVR,organizational efficiancy,process improvement,project management,sales force automation Read More

TechRadar: Customer Analytics Methods, Q1 2014


Customer insights professionals are faced with tough decisions about which combination of methods will have the biggest impact on marketing and customer experience goals. And new techniques continue to emerge as the complexity of customer data increases. Forrester has identified 15 key customer analytics methods that customer insights professionals must master.

jd edwards customer list  customer, customer analytics, marketing, customer data, business analytics, customer relationship, customer experience, Forrester, customer insights Read More

The Forrester Wave: CRM Suites Customer Service Solutions, Q3 2010


This paper evaluates various service software solutions for customer service and business process professionals to create differentiated customer experiences and build stronger buyer loyalty. Customers are increasingly online, want self-service options, and demand real-time responses. Also, social media has grown to be an important new channel for interacting with customers and engaging in innovative ways.

jd edwards customer list  best customer service software,customer experience index,customer service management,customer service management course,customer service management courses,customer service management definition,customer service management degree,customer service management plan,customer service management skills,customer service management software,customer service management system,customer service management training,customer service software,customer service software free,customer service software open source Read More

Customer Relationship Management for IT Professionals


What makes a strong supplier/customer relationship? The bottom line is trust. However, trust needs to be earned through a series of conversations and commitments that have been met.

jd edwards customer list  can be reached at jdowling@TechnologyEvaluation.COM . Read More