The latest generation of quote-to-order systems uses knowledge-based software to help reduce an organization’s dependence on its highly skilled experts. The ability to harness a company’s intellectual property and know-how helps build competitive advantage.
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, PeopleSoft , and JD Edwards ), SAP , Cincom Systems, and Selectica (the latter two excelling at knowledge management). There are also a number of stand-alone point (or suite) applications, such as FirePond , Trilogy Software , BigMachines , Access Commerce , Webcom Inc. , Click Commerce , Configure One , RuleStream , i2 Technologies , Experlogix, TDCI, and Comergent Technologies (now part of Sterling Commerce ). All of these companies offer integrated solutions for incorporating some of the