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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 jde customer information command


TechRadar: Customer Analytics Methods, Q1 2014
Customer insights professionals are faced with tough decisions about which combination of methods will have the biggest impact on marketing and customer

jde customer information command  Customer Analytics Methods, Q1 2014 Customer insights professionals are faced with tough decisions about which combination of methods will have the biggest impact on marketing and customer experience goals. And new techniques continue to emerge as the complexity of customer data increases. Forrester has identified 15 key customer analytics methods that customer insights professionals must master.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM) Software Evaluation Report

This comprehensive, customer relationship management (CRM) Software Evaluation Report covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria. 

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Documents related to » jde customer information command

Oracle Information Lifecycle Management and Pillar Axiom


Oracle has information lifecycle management (ILM) functionality integrated in its database product, but its value still relies heavily on the customer buying various tiers of storage dedicated to ILM. It seems that when implementing an ILM solution, saving money can be an expensive proposition. Find out how one company decided to “think inside the box” and work with Oracle to solve the ILM storage problems.

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Secure Information Sharing


With data theft on the rise, many companies are forced to improve their network security. And although they spend millions of dollars every year on securing these networks, the focus has largely been on securing the access to the network rather than protecting the information itself. Secure information sharing (SIS) solutions integrate additional intelligence into the process—and protect your data without added overhead.

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Information Builders Announces New Release of WebFOCUS


Information Builders Inc., (IBI) has released a new suite of business intelligence tools designed to support e-business. Release 4.3 of the product has been re-engineered and enabled for wireless and XML, in addition to integration with Microsoft Office 2000 and BackOffice 2000. Announced at their Summit 2000 User Conference, IBI hopes the product will appeal to non-technical users of business intelligence technologies.

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I Love Customers—How Customer-centricity Drives Bottom Line Benefits


More choices. More flexibility. Fewer hassles. The core tenets of fostering a relationship between the customer and your brand have not changed. It’s all about the experience. Whether ordering a soda at the drug store counter in 1944 or buying a soda from an interactive vending machine in 2014, the experience is what keeps customers coming back for more.

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Celerant Command Retail


Celerant Command Retail is real-time retail software that uses an integrated system to manage various areas of a retail organization, including POS, back-office functions, inventory management, warehouse, distribution center, allocation, e-commerce, data mining, reporting, and others. Celerant is based on a Java platform.  

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Security Information Market Heading for Growth


The growth of security vulnerabilities is creating a new market for security information. With link sharing and cooperation among sites, it is not clear that this market is nearly as predatory as some publishing markets.

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Customer Analytics in the Age of Social Media


This TDWI Best Practices Report examines organizations’ current practices and future plans for customer analytics technology implementations, with a special focus on how organizations are adapting to the knowledge potential as well as challenges of social media networks. The report offers recommendations for achieving greater return on investment (ROI) from customer analytics processes.

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Voice of Customer: Using Customer Actions That Speak


Traditional voice of customer (VoC) analytics for understanding and predicting customer behavior relies on two types of data sources—structured (customer feedback surveys, focus groups, etc.) and unstructured (blogs, forums, etc.). Data is then organized for use by diverse teams across an organization. Read about how companies can use data captured from customer actions or on-board diagnostic (OBD) systems for VoC analytics.

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Oil and Gas: Upstream Data and Information Management Survey


Oil and gas companies have numerous information systems, each churning through vast amounts of data to support business decisions. Successful management of these information systems is not simply a case of keeping the systems running and providing suitable backup mechanisms. It also includes the adoption of professional data management practices. Download this report to learn about effective practices for addressing data management challenges.

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Customer-oriented Banking and Account Origination


A decline in customer loyalty has put a great deal of pressure on financial institutions of late. Thus, as banks tailor products and services to meet customer demands, they must also boost revenue. That’s why it’s essential to target your most profitable customers with real-time insight that helps you drive revenue, increase profitability, and build long-term relationships with those customers.

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