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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 jde global customer list


Oracle Reports Strong Profits
On December 14, Oracle Corporation announced record second quarter results for the period ended November 30, 1999. For the quarter, net income increased 40% to

jde global customer list  Reports Strong Profits Event Summary Oracle Corp.'s second-quarter earnings rose 40 percent, exceeding even the most optimistic predictions made by the company's top executives last month. With old-line companies largely done fixing Y2K problems, sales are picking up for Oracle's flagship database and applications software, the company said. In addition, fast-growing Internet companies are buying Oracle software to help them manage vast amounts of data (See TEC News Analysis article: IBM and

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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PeopleSoft Completes Acquisition of Vantive; Vantive CRM Applications Integrate with PeopleSoft and Other ERP Systems


On January 3, 2000 PeopleSoft Inc. announced it had completed its acquisition of The Vantive Corporation, the world's second-largest independent supplier of customer relationship management (CRM) solutions. The transaction was completed December 31, 1999 with the issuance of approximately 28 million shares of common stock and options to purchase common stock, and is anticipated to be accounted for as a pooling-of-interests. The acquisition of Vantive makes PeopleSoft the only enterprise software company offering a full suite of CRM products that integrate tightly with PeopleSoft and other major back-office applications.

jde global customer list  Completes Acquisition of Vantive; Vantive CRM Applications Integrate with PeopleSoft and Other ERP Systems Event Summary On January 3, 2000 PeopleSoft Inc. announced it had completed its acquisition of The Vantive Corporation, the world's second-largest independent supplier of customer relationship management (CRM) solutions. The transaction was completed December 31, 1999 with the issuance of approximately 28 million shares of common stock and options to purchase common stock, and is Read More

J.D. Edwards Saved By SCM, Narrowly, And Only For Now


On March 5, J.D. Edwards reported financial results for Q1 2001. Although the company posted a symbolic profit, the revenue decline begs the question why the company seems to be in a doldrums at the same time when its competitors seem to be upbeat.

jde global customer list  Edwards & Company (NASDAQ: JDEC) reported financial results for the first quarter ended January 31, 2001. Revenue for Q1 2001 was $217.7 million, a 6% decline compared to revenue of $231.7 million in Q1 2000. License fee revenue was $82.7 million, almost flat compared to $83.3 million in the same period last year. Net income from normalized operations was a symbolic $191,000, compared to a net loss from normalized operations of $31,000 a year ago. Amounts from normalized operations exclude amortization Read More

J.D. Edwards Reaches $1B Milestone In Another Losing Year


On December 4, J.D. Edwards & Company announced its return to profitability in Q4 2000, a sign the market may be buying into its Internet collaboration approach. However, 2000 remains a more bitter than sweet year for the company owing to the posted loss and staff departures earlier on.

jde global customer list  Edwards & Company (NASDAQ: JDEC), one of the biggest providers of enterprise applications, reported financial results for the fourth quarter and fiscal year ended October 31, 2000. License fee revenue grew to $137.4 million in Q4, 2000, a 36% increase over license fee revenue of $101.1 million in Q4 1999 (See Figure 1). It represents the second largest quarterly license fee revenue results in company history. Total revenue for Q4 2000 was $277.2 million, compared to revenue of $257.6 million in the same Read More

JD Edwards Reports Strong License Revenue Growth in Q1 2000, but…


J.D. Edwards & Company reported financial results for the first fiscal quarter ended January 31, 2000.

jde global customer list  Edwards Reports Strong License Revenue Growth in Q1 2000, but… JD Edwards Reports Strong License Revenue Growth in Q1 2000, but P.J. Jakovljevic - March 28th, 2000 Event Summary J.D. Edwards & Company reported financial results for the first fiscal quarter ended January 31, 2000. Revenue for the first quarter of fiscal 2000 was $231.7 million, compared to revenue of $222.9 million in the first quarter of fiscal 1999 (See Figure 1). Net income for the quarter, excluding amortization of acquired Read More

Minimize Customer Churn with Analytics


With IBM Business Analytics solutions for customer churn, communications service providers (CSPs) can understand sentiment and identify social influencers, analyze structured and unstructured content to predict the likelihood of churn, drive revenue through personalized offers and tailored bundles, and create new programs to attract new customers and boost average revenue per user.

jde global customer list  customer churn, business analytics, CSP, communications service provider, customer sentiment, churn rate, IBM, predictive analytics, customer, big data, data mining, social media analytics Read More

Arimaan Global Consulting


Arimaan is a global leader in IT Outsourcing services. We provide best of breed technical and business services to the clients spread across the world. Our service offerings covers wide range of industries - manufacturing, telecommunication, financial, retail, transportation, energy, government, and healthcare. Our service always exceeds the client satisfaction and provides value to their business. Arimaan is professionally managed by highly qualified management team with vast industry experience and superior leadership skills. We are financially strong from the data of inception.

jde global customer list  Global Consulting Arimaan is a global leader in IT Outsourcing services. We provide best of breed technical and business services to the clients spread across the world. Our service offerings covers wide range of industries - manufacturing, telecommunication, financial, retail, transportation, energy, government, and healthcare. Our service always exceeds the client satisfaction and provides value to their business. Arimaan is professionally managed by highly qualified management team with vast Read More

Merging Global Trade Management with Global Finance


With the acquisition of Vastera, JPMorgan Chase may be the first global financial institution to offer a complete integrated cash, trade and logistics solution across the physical and financial supply chains in a way that would maximize benefits to its clients.

jde global customer list  Global Trade Management with Global Finance Vastera Acquired by JPMorgan Chase Bank On January 7, JPMorgan Chase Bank , N . A . (NYSE: JPM), a leading global financial services firm with assets of $1.1 trillion (USD) and operations in more than 50 countries announced an Agreement and Plan of Merger with Vastera (NASDAQ: VAST). What is significant about this merger, is that JPMorgan is a leader in investment banking and financial services and Vastera is the only publicly traded software company focus Read More

Improving Customer Relationships: An Integrated Approach


It’s a simple idea: get a better understanding of your customers’ wants and needs, deliver on their expectations, and your revenue will increase. But more than 40 percent of companies surveyed do not have a formal customer relationship management (CRM) strategy in place. And those that have one still struggle with CRM at nearly every stage. Learn more about areas where you can improve your own CRM system strategy.

jde global customer list  Customer Relationships: An Integrated Approach Improving Customer Relationships: An Integrated Approach If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. More than ever, in today's challenging business environment, best-run companies are staying focused on their most valuable assets – their customers. Companies seek to retain their best customers and maximize the effectiveness of every customer interaction – whether it's Read More

Global Direct Material Procure-to-pay: Optimizing the Value of Global Commerce Management


The procure-to-pay (P2P) environment has become a major challenge for companies adopting global sourcing and distribution as a strategic component of their business. And the increase in global trade has shifted their focus from manufacturing efficiency to global supply chain efficiency. Discover what the current P2P gaps in global commerce management solutions are and what can be done to deliver optimal P2P capabilities.

jde global customer list  Direct Material Procure-to-pay: Optimizing the Value of Global Commerce Management The procure-to-pay (P2P) environment has become a major challenge for companies adopting global sourcing and distribution as a strategic component of their business. And the increase in global trade has shifted their focus from manufacturing efficiency to global supply chain efficiency. Discover what the current P2P gaps in global commerce management solutions are and what can be done to deliver optimal P2P capabilitie Read More

Transforming Customer Service with Business Analytics


Customer service needs to go beyond handling dissatisfied customers and build relationships with customers so they are profitable, loyal advocates. Business analytics can help customer service departments acquire the information and capabilities to transform themselves.

jde global customer list  IBM, customer analytics, marketing, customer data, business analytics, customer relationship, customer retention, customer loyalty, customer service Read More

Mazik Global Technologies


MazikGlobal Technologies, a Microsoft Gold Certified Partner, is a forward thinking, global services integrator with more than two decades of development and services experience. MazikGlobal specializes in private and public sector solutions, cloud management, data migration and much more. MazikGlobal Technologies is the Gold Certified Microsoft Partner who has been working with Microsoft for the past 5 years to develop Microsoft Dynamics AX 2009 and 2012. After achieving wide success in delivering large AX implementations in North America, India and South Africa, Mazik is now poised to become one of the global leaders in Microsoft Dynamics. Headquartered in Chicago, MazikGlobal maintains offices and teams throughout the world.

jde global customer list  Global Technologies MazikGlobal Technologies, a Microsoft Gold Certified Partner, is a forward thinking, global services integrator with more than two decades of development and services experience. MazikGlobal specializes in private and public sector solutions, cloud management, data migration and much more. MazikGlobal Technologies is the Gold Certified Microsoft Partner who has been working with Microsoft for the past 5 years to develop Microsoft Dynamics AX 2009 and 2012. After achieving wide succ Read More

CTN Global


CTN Global , representing INFOR to Colombia, Venezuela and the Caribbean, provides advice and implementation of information solutions to companies in the industrial, commercial and service sectors of the hand of a great team of professionals with extensive experience in market solutions and reporting tools.

jde global customer list  Global CTN Global , representing INFOR to Colombia, Venezuela and the Caribbean, provides advice and implementation of information solutions to companies in the industrial, commercial and service sectors of the hand of a great team of professionals with extensive experience in market solutions and reporting tools. Read More

The Power of Customer Context Beyond Campaigns: Build a Contextual Marketing Engine


Campaigns are far less effective at winning and retaining customers than they once were—now companies must deliver real-time, two-way, insight-driven interactions with individual customers. Learn how to build and use proprietary digital platforms called contextual marketing engines in this Forrester report, and get results that translate into unprecedented levels of customer engagement, increased revenue, and better product experiences.

jde global customer list  customer, customer analytics, marketing, customer data, business analytics, customer relationship, customer retention, customer loyalty, customer service, customer context, Forrester Read More

Global Trade Applications in Global Credit Crunch - Part I


I have done blog posts lately on how some supply chain management (SCM) applications could fare in a down economy. One was about pricing optimization solutions while the other one was about how sourcing and procurement can help enterprises in a down economy. But in the meantime the global credit crunch has dawned with a vengeance. This has not only promoted the economic downturn and recession

jde global customer list  Trade Applications in Global Credit Crunch - Part I I have done blog posts lately on how some supply chain management (SCM) applications could fare in a down economy. One was about pricing optimization solutions while the other one was about how sourcing and procurement can help enterprises in a down economy . But in the meantime the global credit crunch has dawned with a vengeance. This has not only promoted the economic downturn and recession into possible prospects of a depression, but has also re Read More