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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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Technology's Role in an Effective Enterprise-wide Operational Risk Program
The current focus in operational risk management is on enterprise-wide data capture across loss events, key risk indicators and self-assessments, with follow-up

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Stemming the Loss of Knowledge Capital: A Business Fix for Manufacturers


The clock is ticking for manufacturers to come up with a solution to the ongoing loss of knowledge capital. Their best hope lies in introducing knowledge management strategies across the enterprise—before it’s too late.

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The Benefits of 3-way Auditing


Whatever your reasons for needing to capture a complete audit trail for all database activity, you want to make sure your system allows you to support three accepted approaches. This three-way auditing ability can provide auditing for all activity in your database, including monitoring, reporting, and alerting on all critical data activity across your company. Learn more about these approaches, and their many benefits.

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Three Truths to Guide SMBs


Recent changes in the economic environment have altered business fundamentals forever. Larger competitors want to capture the customers that SMBs previously were able to claim uncontested. Customers are becoming more knowledgeable and skillful in leveraging relationships. And financial resources may be less readily available. SMBs need to achieve the next level of efficiency and flexibility to ensure future success.

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Intelex Technologies


Intelex has been developing, implementing and supporting software for Environmental, Health and Safety, and Quality management for over twenty years. Our worldwide client base of over 800 customers and 750,000 system users depend on our software to capture, track and report on essential corporate data. 

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Salesforce.com Unveils Service Cloud SOS Button for Mobile In-app Support


Salesforce.com recently launched the Salesforce1 Service Cloud SOS feature that aims to revolutionize customer service and support by putting an SOS button directly inside any mobile app. With new live interactive video support and on-screen guided assistance, companies will be able to deliver instant and personalized customer service within any mobile app.

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Best Practices Whitepaper: Purchase-to-Pay Automation


The document capture market has in recent years reached high levels of technological maturity through automated purchasing and invoice processing developments. Discover the golden rules for a successful project, such as collaboration from experts in the field of purchase-to-pay automation. And get best practices on automation of purchase-to-pay processes to achieve reduced expenses, increased productivity, and greater traceability.

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VAI Unveils S2K Smart Center Social User Experience


VAI, a provider of enterprise resource planning (ERP) software to the midmarket, announced S2K Smart Center, a configurable Web-based user experience that supports single sign-on, common navigation, and uniform look-and-feel across VAI’s family of S2K ERP software solutions. The solution also offers seamless navigation across multiple applications deployed on-premises or in the cloud.

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IFS Aspires To Capture North American Market Against The Low Tide


IFS has been striving, and apparently succeeding, to shed its "ERP dark horse" aura and become a formidable competitor within the North American market. However, still undeveloped channel and market awareness, bundled with significant losses and likely retaliatory campaigns from incumbent vendors will present hurdles to be overcome.

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Enterprise Configuration Management for Risk Mitigation


Enterprise configuration management (ECM) is a process to capture data and dependencies about an information technology (IT) infrastructure and to create an audit trail of changes against that infrastructure. The ECM process manages the revision and status of all the digital assets in an IT infrastructure. This white paper by Chris Kincaid from Configuration Management, Inc. discusses the benefits of ECM for risk mitigation.

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Daptiv PPM


PDG Group Model 867 Daptiv PPM provides a powerful system for streamlining project requests and project selection. Capture and centralize project ideas from your organization and then rate, score and prioritize your projects to ensure that your projects align with your business strategy.

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