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Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » jean phillipe courtois


Bluebee ERP v.4b.08 for Discrete Manufacturing and Distribution Certification Report
Companies performing a software evaluation and comparison want assurance that the products they’re evaluating do what the vendors say they do. Solutions

jean phillipe courtois  Analyst Demonstration conducted by: Jean-Marc Blanchette, Bluebee Software Inc. Jean-François Laviolette, Bluebee Software Inc. Technology Evaluation Centers (TEC) is pleased to announce that Bluebee Software''s product, Bluebee ERP v 4b.08 is now TEC Certified for use in the Discrete Manufacturing Enterprise Resource Planning (ERP) and ERP – Distribution Evaluation Centers. The Discrete ERP and ERP for Distribution Evaluation Centers enable you to compare and evaluate functionality based on TEC''s Read More...
A Stronger Field Sales Force and Better Internet Sales
Endress+Hauser (e+h), an international group of specialists for measurement devices and automated solutions for industrial process engineering, implemented both

jean phillipe courtois  of middleware applications; and Jean-Gyl Capt, manager of E+H e-business, the first experiences with mySAP CRM e-selling in France and mySAP CRM mobile sales in the Netherlands affirm the company''s current course: Design and convenience of the online shop promote the frequency of visits, while mySAP CRM and its mobile sales capabilities offer the field sales force electronic on-site support. The result: greater produc- tivity among the sales team and improved customer service. AT A GLANCE Company Read More...
Access Commerce Spices Up North American CRM Fray
In May, Access Commerce, a French CRM vendor, announced the opening of its first USA office in San Diego, California. During Explore 2000, QAD’s annual user

jean phillipe courtois  in the USA,'''' said Jean-Francois Novak, Chief Operating Officer and Co-Founder of Access Commerce. Our first office in the USA positions us to deliver excellent sales and service to our existing customer base and to help Access Commerce successfully execute on its e-business focused growth strategy. We are delighted to announce this new office location to the growing list of worldwide Access Commerce offices. Access Commerce has also reinforced its North America management structure: Bernard Clermont Read More...
Improving Customer Relationships: An Integrated Approach
It’s a simple idea: get a better understanding of your customers’ wants and needs, deliver on their expectations, and your revenue will increase. But more than

jean phillipe courtois  Customer Relationships: An Integrated Approach Improving Customer Relationships: An Integrated Approach If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. More than ever, in today''s challenging business environment, best-run companies are staying focused on their most valuable assets – their customers. Companies seek to retain their best customers and maximize the effectiveness of every customer interaction – whether it''s Read More...
Informix Denies Patent Infringement Allegations by IBM
On February 7, Informix Corporation (NASDAQ:IFMX) announced it was vigorously denying accusations by International Business Machines (NYSE:IBM) of patent

jean phillipe courtois  Tuesday, Informix chief executive Jean-Yves Dexmier denied any patent infringement. Informix''s stock was down 11 percent on Tuesday, but has since recovered much of the loss. Market Impact Informix was already in a state of flux due to its reinvention of itself as an i.commerce company (see Informatica Morphs Into Decision Support Vendor , January 3, 2000). Additional instability was added by the company''s purchase of Ardent Software (see Informix to Acquire Ardent Software-Another Vendor''s Read More...
Microsoft at NRF 2014
At the National Retail Federation (NRF) 2014 annual convention, Microsoft Corp. showcased the latest release of Microsoft Dynamics for Retail. The release

jean phillipe courtois  Air Lines , and Jean Coutu Group were also featured as ones delivering amazing experiences to their customers via a true underlying omni-channel commerce engine.   Microsoft Dynamics AX for Retail 2012 R3   A few years back, Microsoft selected Microsoft Dymanics AX as a global retail platform . The investments in retail capabilities in Microsoft Dynamics AX 2012 R3 are in the following four areas: Mobility : to give access to retailers and their consumers virtually anywhere, anytime, on any device. The Read More...
Supply Chain Shorts for the Week of May 6, 2013
It''s a busy conference season and quarterly results reporting period. TEC is chugging down the coffee, keeping up with happenings in the supply chain space

jean phillipe courtois  these events. We expect Jean-François Gagné (JDA''s chief product officer) to shed more light on the new  JDA eight and what is under the covers with this new platform. JDA has promised TEC a deeper briefing after the conference. In the meantime, we''ll be following the  #JDAFOCUS13  chatter. Ariba  likewise is kicking off Ariba Live 2013 this week in Washington. Among the strong line-up of speakers is Ramsay Chu, global head of procurement of  Rio Tinto . There should be some very interesting Read More...
Business Case - J.E. Mondou
Learn how JE Mondou Ltd., a 33-store, Montreal-based pet food and accessory chain updated its retail IT system with a cost-effective, end-to-end ERP solution

jean phillipe courtois  adequate solutions. My consultant, Jean-Pierre Reid, and I saw good retail systems with inadequate distribution capabilities and distribution systems where retail was just an afterthought. Another one required ongoing customizing. Mondou''s 220 employees include part-time and student help so training must be fast and intuitive. Deployment to 33 stores had to be economical. The new system should allow tight control of company-owned stores even though eventual franchise owners will demand the freedom to Read More...
Global Platforms Unveiled at Microsoft Dynamics Convergence 2013 EMEA
Some of the facts given to industry analysts (under a vow of silence) by Microsoft executives at the recent Microsoft Dynamics Fall Analyst Event (FAE) 2013 in

jean phillipe courtois  and Microsoft International president Jean-Philippe Courtois. The two speakers focused on how people and businesses can re-imagine the way they engage with customers, build brand relevance, and collaborate to stay ahead of the ever-changing market and business environments.   Microsoft Dynamics CRM 2013 Following the Microsoft Dynamics CRM 2013 Global Premiere Event , which was broadcast live from Barcelona a day before the aforementioned keynote address to more than 70,000 attendees and featured Read More...
Be to Be FreeB(i)e
Be Inc. will offer the newest version of its operating system for free later this quarter. Version 5 for the desktop will be available for download to pre

jean phillipe courtois  Internet appliance opportunities, CEO Jean-Louis Gassee said in a release. The company said users will be able to use the operating system on their Windows-based PCs without the need to repartition their hard drives. It will be stored as a file within the Windows file system, and available by launching an icon, just like any application. The BeOS can also be uninstalled like other applications, according to the company. BeOS may work with some Power Macintosh computers, but is not compatible with Read More...
Insights on Trends in Software Development
This TEC podcast features an interview with Jean-Philippe Valois, Azur Group''s business development manager, who shares his insights on trends in software

jean phillipe courtois  features an interview with Jean-Philippe Valois, Azur Group''s business development manager, who shares his insights on trends in software development and explains how the company’s innovative, online technology rapidly builds models of custom applications for the cloud. Read More...
Learning from BPM Leaders: Benefits, Prerequisites, and the Impact of Successful BPM Initiatives
Business process management (BPM) software implementations are now moving into the mainstream. Many early adopters are already using BPM to foster business

jean phillipe courtois  through the factory, says Jean Schab, functional architect at Pulte. For us, BPM is the logical equivalent of that conveyor belt. It manages this sort of assembly line, this business process, for us. Pulte''s cross-functional BPM expectations mirror those of the other IDG survey respondents, who list broad-based processes as their top priorities for BPM initiatives: IT management Knowledge management Customer service management Product and service development and management Key Findings: BPM leaders Read More...
Business Case - Metro Canada Logistics
Metro Canada Logistics, a third party provider of warehousing, transporatation, and related logistics services streamlines accounting processes with the help of

jean phillipe courtois  Metro Canada Logistics, said Jean-Francois Lortie, Account Manager, LVMB, the Quebec-based Microsoft partner working with MCL. We didn''t have to make any modifications to the core modules. Using Microsoft Great Plains, we were able to add Web access to the Purchase Order (P.O.) and Receiving modules - and that meant we were able to get them up and running quickly. As a Microsoft product, it also allows them to easily integrate the system with its existing Microsoft applications, including Microsoft Read More...
Dassault Systèmes-Expanding Product Development and the 3D Experience
The Dassault Systèmes vision is to enable everyone—from product designers, engineers, and suppliers to end users and their respective communities—to create

jean phillipe courtois  Fine Arts , Boston. Jean-Pierre Houdin, a French architect with a keen interest in reconstructing ancient pyramids, said in a recent article that if he hadn’t experienced the pyramid in 3D using Dassault Systèmes technologies, he would never have been able to confirm his famed theory—that the pyramid was built from the inside—is possible. Understanding the world’s mysteries and meeting the many challenges we face require innovations, and new ideas can emerge from multidisciplinary collaboration Read More...
Six Steps to Manage Data Quality with SQL Server Integration Services
Without data that is reliable, accurate, and updated, organizations can’t confidently distribute that data across the enterprise, leading to bad business

jean phillipe courtois  and alternate spellings (Gene, Jean, Jeanne) 5. Enrichment Data enrichment enhances the value of customer data by attaching additional pieces of data from other sources, including geocoding, demographic data, full-name parsing and genderizing, phone number verification, and email validation. The process provides a better understanding of your customer data because it reveals buyer behavior and loyalty potential. Address Verification — Verify U.S. and Canadian addresses to highest level of accuracy — Read More...

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