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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 jefferson wells complaints


How to Rise Above Today’s Economic Challenges: Equip Your Sales Force with Mobile CRM
In today’s tough economic climate, companies need their sales teams operating at peak performance. But traditional customer relationship management (CRM) may be

jefferson wells complaints  sales force,leader in software-as-a-service,sales force search,considering sales-force,salesforce reporting,buying salesforce,sales effectiveness,sales strategy productivity,salesforce search specializes

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

ERP for the Oil and Gas Industry (Upstream)

The model of ERP systems for the upstream oil and gas sector addresses the particularly specialized business model of this industry. It is common practice for companies, individuals, and government agencies to form partnerships to explore, develop, and share production of oil wells. More often than not, this is a short-term alliance rather than a long-term partnership, and business structuring must therefore be flexible at initial set-up and throughout the lifespan of the venture. This model of ERP systems includes criteria for financials, human resources, production data capture and reporting, maintenance management, and supply chain management (SCM) functionality. 

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Does Supply Chain Management Software Make Sense in Wholesale Distribution? Part 3: Meeting the Objectives


Because the technology has become easier to implement, use, and maintain, many of the challenges to achieving the benefits that supply chain management software applications can provide have been removed.

jefferson wells complaints  Supply Chain Management Software Make Sense in Wholesale Distribution? Part 3: Meeting the Objectives Does Supply Chain Management Software Make Sense in Wholesale Distribution? Executive Summary    Growing competitive pressures compel strategies and tactics that yield efficiency and efficacy within virtual supply chains. This is especially true for middle tier suppliers. For example, distributors are finding that they need managers who are not only good expediters and know their products, but who Read More

Automotive Oracle ERP Customer Switches to Rimini Street’s Maintenance


Rimini Street, Inc., a vocal third-party maintenance and support provider for enterprise software, including SAP and Oracle Corporation’s Siebel, PeopleSoft, JD Edwards, E-Business Suite (EBS), Oracle Database, and Hyperion software, recently announced that UCI International has selected Rimini Street to support its Oracle EBS applications to save substantial annual support fees. UCI International

jefferson wells complaints  Oracle ERP Customer Switches to Rimini Street’s Maintenance Rimini Street, Inc. , a  vocal third-party maintenance and support provider for enterprise software , including SAP and Oracle Corporation’s Siebel, PeopleSoft, JD Edwards, E-Business Suite (EBS), Oracle Database , and Hyperion software, recently announced that UCI International  has selected Rimini Street  to support its Oracle EBS applications to save substantial annual support fees. UCI International is a manufacturer and Read More

LMS Can Help Regulate Good Ethical Practices


When we talk about the benefits of learning management systems (LMS), training and employee competency usually come to mind. For that reason, LMS is often considered a less-than vital business activity (since it doesn’t address “core” business issues). Add to that the fact that nobody really enjoys training, and you’ve got a recipe for, well, no LMS. However, when it comes to compliance issues

jefferson wells complaints   Read More

Does Supply Chain Management Software Make Sense in Wholesale Distribution?


This paper examines the steel service center segment of the wholesale distribution industry as a case in point of the challenges facing distributors and the relief offered through supply chain software.

jefferson wells complaints  Supply Chain Management Software Make Sense in Wholesale Distribution? Executive Summary    Growing competitive pressures compel strategies and tactics that yield efficiency and efficacy within virtual supply chains. This is especially true for middle tier suppliers. For example, distributors are finding that they need managers who are not only good expediters and know their products, but who also understand how to use decision support tools to make their work more effective. Advances in information Read More

Social Media and Your Call Center: Three Lessons Every Call Center Manager Should Learn and Apply


Online services like Facebook and Twitter are rewriting the rules on customer service. Complaints that once would have stayed at the water cooler are now broadcast effortlessly by consumers. And because these comments are searchable and permanent, they are extraordinarily powerful. This paper presents three important lessons for every executive that oversees a call center. Download now to learn what they are and how to apply them.

jefferson wells complaints  call center,call center solutions,social media,virtual queuing,visual dialing,IVRs Read More

Appointment Scheduling - Achieving the Positive Ripple Effect Part 1


Accurate appointment scheduling can provide great benefit to all in the supply chain through improvements in efficiency, visibility, resource and capacity utilization, and product flow.

jefferson wells complaints  Scheduling - Achieving the Positive Ripple Effect Part 1 Appointment Scheduling Achieving the Positive Ripple Effect Featured Author - Rachel Nemecek - June 27, 2002 Introduction At some point in time, almost everyone has experienced the following situation You arrive on time for a scheduled appointment only to find that you will be delayed for an indeterminate length of time, generally without reason. The longer you wait, the more you realize that the rest of your day will be behind schedule Read More

ERP for the Oil and Gas Industry (Upstream)


The model of ERP systems for the upstream oil and gas sector addresses the particularly specialized business model of this industry. It is common practice for companies, individuals, and government agencies to form partnerships to explore, develop, and share production of oil wells. More often than not, this is a short-term alliance rather than a long-term partnership, and business structuring must therefore be flexible at initial set-up and throughout the lifespan of the venture. This model of ERP systems includes criteria for financials, human resources, production data capture and reporting, maintenance management, and supply chain management (SCM) functionality.

jefferson wells complaints  ERP for oil and gas companies, erp oil industry, erp for oilfield services, erp oil & gas, oil gas production software, fuel oil industry software, compare erp, erp systems, erp software comparison Read More

CryptoSwift Takes Rainbow Revenues Up 620%


Rainbow Technologies' revenue for its Internet Performance and Security division is up 620% from last year. This increase is due primarily to revenues brought in by its CryptoSwift product line.

jefferson wells complaints  rainmate,hardware security module,ppc affiliates,host security module,hardware security modules,best ppc programs,cryptoswift,ppc super affiliate Read More

Service Management: Understanding the Real End-user Experience


How many of your online customers are happy customers? Today, few organizations can answer this question accurately, usually relying on customer complaints to highlight areas of underperformance. However, a significant proportion of unsatisfied online customers won’t even bother to complain. But now, organizations can track customer interactions in real time—transforming online experiences into truly effective channels for customer care.

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Customer Relationship Management Strategies Part Three: Achieving and Maintaining the Competitive Edge


Developing the competitive edge involves information gathering and communicating. Using a continuous feedback loop that incorporates sales, service, and customer satisfaction, will help you realize the benefits of a CRM system.

jefferson wells complaints  customer relationship management,CRM,CRM business cycle,CRMBC,strategies,competitive advantage,metrics,sales,service,customer satisfaction,competition,information management,business objectives,implementation,business processes Read More

PowerPlex 2014—Manufacturing of the Future, Now


TEC Senior Analyst P.J. Jakovljevic was at PowerPlex 2014 recently. Here he gives an in-depth look at Plex Systems and its cloud ERP offering, including a glimpse into Plex's past year and musings on Plex's future direction.

jefferson wells complaints  PowerPlex, Plex Systems, ERP, Plex Manufacturing Cloud, manufacturing, cloud, IoT, Internet of Things Read More

New Approaches to Software Pricing


Hearing the complaints of dissatisfied customers, some vendors are developing customer-centric contracts. HarrisData has even gone so far as to draft a Bill of Rights for customers. How well do these pledges measure up?

jefferson wells complaints  enterprise,software,pricing,license,service,maintenance,contract,negotiation,implementation,enterprise resource planning,total cost of ownership,TCO Read More

Rethinking Customer Service: The Call Center as Corporate Information Hub


At most companies, the customer service department’s primary goal has been to manage complaints as cheaply as possible, not to build enduring relationships with customers. This e-book looks at how the call center can help drive a proactive, rather than reactive, approach to business. Experts from the call center world share strategies and shifts that must take place within companies if they are to be vital and nimble in the 21st century.

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GXS Acquires HAHT Commerce for More Synchronized Retail B2B Data Part One: Event Summary


GXS, a business to business e-commerce pioneer, announced its acquisition of channel management specialist HAHT Commerce. However, despite a good complementary fit, enlarged customer base, and improved cross-selling opportunity (especially to existing customers in the retail sector), some challenges will have to be overcome and a more detailed strategy will have to be fleshed out.

jefferson wells complaints  Acquires HAHT Commerce for More Synchronized Retail B2B Data Part One: Event Summary Event Summary A refutation of the claim that the ongoing consolidation in the enterprise application space has of late largely been about pilfering install base, increasing market share, and saving the costs of economy of scale -based product, might be the recent merger of two players in the business-to-business (B2B) e-commerce arena, which claim that the rationale for their merger is to provide a more comprehensive Read More