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Jive
Jive offers a set of social tools that consists of core social business platform functionality and a series of atypical applications. Collaboration tools

jive social crm  Jive offers a set of social tools that consists of core social business platform functionality and a series of atypical applications. Collaboration tools (Activity Streams), social intelligence (Jive Edge), integration with Microsoft SharePoint, Office, Outlook (Jive for Microsoft), social media integration (Jive Fathom), app integration (!App Experiences), and mobility (Jive Present) form the core of the platform. Jive Find is an intelligent search tool that bases its search results on individual Read More...
CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » jive social crm


Saba Software: Figuring Out Social Talent Management
For years, Saba Software has been helping companies transform enterprise-wide learning and how people do their work. In this article, principal TEC analyst P.J.

jive social crm  social platform such as Jive Software , SocialText, IBM Lotus Connections , Salesforce Chatter , and Neudesic Pulse . These competitive products have snazzy user interfaces (UIs) and several no-brainer yet default social activities such as sharing links and files. But after attending Saba’s keynote presentation during the Enterprise 2.0 Conference in Boston in June 2012 (at which time Saba also announced the general availability of Saba Meeting 8.0 ), the message was quite a bit more refined and Read More...
Social PLM and CRM - Dassault Systèmes and Netvibes (Under the Exalead Brand)
The voice of the customer (VOC) concept has been around for decades, but the Internet and social media technologies have finally enabled it to its fullest

jive social crm  as a version of Jive Software, Yammer, or Socialtext in the virtual product design space. The capability of companies to create their private design communities, and for teams to have realistic 3D experiences (before touching the product in reality) should be a catalyst for innovation, enabling any enterprise stakeholder to participate in the innovation process and contribute to drive value for the end consumer. Monica Menghini, recently appointed Executive Vice President (EVP), Industry, Marketing and Co Read More...
Astute Social Relationship Management
Social media provides data to the enterprise on how its customers are interacting. Even though most decision makers understand that gathering and analyzing this

jive social crm  CRM vendors such as Jive Software, Lithium Technologies, Kana/Overtone, and Salesforce/Radian6. Read More...
SAP Trying to Jam Dreamforce 2013’s Social Noise
Given that SAP’s foe salesforce.com has been very vocal about its Salesforce Chatter enterprise social network (ESN) offering, SAP might have decided to

jive social crm  directly in SAP Jam. Jive Software, Salesforce Chatter, or Microsoft Yammer might dispute the user figures (i.e., are we talking about true active users or just licensed users that are not really using the product?) and the leadership, but the point here by all is that enterprises are increasingly embracing social tools to reduce pesky email traffic, engage employees and partners, improve processes, etc. Work Patterns—Social BPM? Unless workplace social collaboration is connected to a larger-scale Read More...
The Case for a New CRM Solution
CRM software has gone well beyond being a

jive social crm  customer satisfaction,CRM software,CRM ROI,CRM solution,old CRM solution,new CRM solution,modern CRM solution,cloud computing and CRM,Compare Business Products Read More...
CRM: Past, Present, and Future
Most customer relationship management (CRM) software users take for granted that they can track customers, send mailings, or assign requests to customer service

jive social crm  customer relationship management,evolution of CRM,history of CRM,definition of CRM,CRM trends,future of CRM,empowering customer relationships Read More...
The Seven Cs of Social Learning: How Social Learning Technologies Can Meet Today’s Business Challenges
Social learning can be classified as any type of learning where a person learns vicariously through observations of, or interactions with, others. Useful social

jive social crm  Seven Cs of Social Learning: How Social Learning Technologies Can Meet Today’s Business Challenges Social learning can be classified as any type of learning where a person learns vicariously through observations of, or interactions with, others. Useful social technologies enable providers and users to navigate what is now called the “seven Cs”: content, consumption, contribution, conversation, collaboration, connections, and control, while remaining meaningful to the workflow of the business. Read More...
Leveraging CRM for Midsize Company Growth
Customer relationship management (CRM) strategies, principles, and technologies play a pivotal role in helping organizations grow from small, entrepreneurial

jive social crm  crm solution,customer relationship management solution,crm footprint,crm culture,crm initiative,crm tco,unifying functional silos,crm software solution,microsoft crm solution,web based crm solution,crm solution software,hosted crm solution,crm solution for small business,free crm solution,google crm solution Read More...
YOur CRM Solution in Our 2011 CRM Buyer's Guide
Find out about listing andsponsorship options. To learn more aboutsponsorship opportunities, please complete this brief questionnaire or contact us...

jive social crm  crm solution 2011 crm buyer guide,crm,solution,buyer,guide,solution 2011 buyer guide,crm 2011 crm buyer guide,crm solution crm buyer guide,solution 2011 buyer guide. Read More...
CRM 101
Welcome to another installment in our back-to-basics series. So far, we’ve covered ERP 101 and SCM 101. What Is CRM?CRM is more than a software application

jive social crm   Read More...
Soffront CRM
The Soffront CRM application is comprised of solutions for marketing automation, customer support, defect tracking, order processing, CRM portal, sales

jive social crm  soffront crm,soffront software,on demand crm,crm contact management,help desk crm,call center crm,support crm Read More...
The Lexicon of CRM - Part 3: From R to Z
CRM. C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article to provide explanation and meaning

jive social crm  vendor selection process,online crm,b2b leads,hosted crm,sales force crm,crm providers,sales tracking software,crm free online,business leads,lead generators,crm programs,crm asp,customer support software,crm packages,sales leads Read More...
Cutting the Risk from CRM Purchase and Deployment
Customer relationship management (CRM) applications have evolved from risky eighteen-month IT projects into productivity tools that any size of business can

jive social crm  crm purchase,crm purchasing,purchase crm software,crm purchase tips,making a crm purchase,crm purchase decision,strategy crm purchase,crm purchase managing Read More...
Why CRM Is So Hard and What To Do About It: Data is key to making CRM work
Making a CRM investment work is a two-step process that begins with unifying disparate systems by creating and managing standardized, reusable business

jive social crm   Read More...

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