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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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GNOME Will Try to Buff Up Linux
In its fight to catch up to Windows for desktop mindshare and market share, Linux has received a boost from the Gnome Foundation and a number of key systems

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Sales Force Automation (SFA)

Sales Force Automation (SFA) systems help sales and marketing teams with functions related to taking orders, generating proposals or quotes, managing territories, managing partners, and maintaining contact data. Systems often include various levels of analytic and reporting capabilities. 

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Configuration Wizard


Storage area networks (SANs) are complex structures that contain an infinite number of configuration possibilities—making the process of configuring the devices to be installed into the SAN a lengthy one. To simplify the process, QLogic’s configuration wizard provides users with some basic tools to guide them through common SAN tasks, enabling them to easily build stable and secure SAN fabrics for their storage solutions.

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Why Product Activation for Software Is Becoming Widespread


Software vendors have used license management for many years. Older approaches, such as key-file-based licensing or dongles, do have a number of drawbacks for both the vendor and the user. Product activation solves many of these problems, so is gaining broad acceptance. Learn more about product activation and licensing management, and why modern product activation systems are superior to other techniques.

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Autoliv Selects Dassault Systèmes for Lean Logistics


In an effort to maintain consistent processes across locations, Autoliv Europe recently announced that it has selected DELMIA Apriso to manage and improve manufacturing logistics operations across its enterprise. Now a part of Dassault Systèmes’ DELMIA brand, Apriso solutions can help Autoliv Europe to cut waste by reducing idle inventory and enhancing operational agility.

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Zero Contact Resolution: How to Keep Customers and Build Great Brands


For years, contact centers have used first contact resolution (FCR) rates to measure their performance. While FCR rates remain a useful metric for assessing how well contact centers handle incoming requests from customers, they do not provide an accurate view of how well your company is treating your customers. In fact, they may even be misleading.

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TARGIT Decision Suite


TARGIT provides a vast number of ways in which you can visualize, illustrate and analyze your company data starting with the data from your Dynamics NAV or AX ERP system. And no matter what kind of analysis you do, your preferences for presenting data will be remembered for future use.  

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TEC 2015 Certification Report NetSuite ERP Discrete Manufacturing


The NetSuite ERP suite boasts a number of firsts. It was the first enterprise solution to be offered in the cloud, and it is currently the number 1 cloud business software solution available on the market. As the world’s most deployed cloud ERP system, NetSuite ERP caters to a number of vertical industries, including discrete manufacturing.

NetSuite ERP is a comprehensive solution that has been designed to meet all the business requirements of a manufacturing company producing discrete products. The solution therefore affords discrete-product manufacturers capabilities such as global multi-plant and multi-site management, materials production planning, demand planning and forecasting, costing, shop floor, and project-based manufacturing. It also addressed financial, marketing, as well as sales needs.

NetSuite’s goal in its product is to provide manufacturers with an innovative, comprehensive product to help them smoothly run their operations, make intelligent and informed decisions, and delight their customers.

In the TEC Certification Report you’ll get an in-depth look at the product’s redesigned user interface, which is based on 3 years of research with customers, dashboards and portlet improvements, and other notable improvements in the procurement, financials, accounting, supply chain, and other manufacturing realms.

Find out how NetSuite ERP compares with solutions on the market in the major functionality areas for ERP for discrete manufacturing—and how it can support your all current business processes.

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Case Study: PearlStreet Ltd.


After a number of acquisitions, it was vital that testing, inspection, and asset care provider PearlStreet have a solution to integrate each business and consolidate key company and financial information in one system. PearlStreet deployed a range of PRONTO-Xi modules, including project costing. Now, the company has greater operations visibility, more effective reporting, and the ability to analyze business performance.

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InfiniteKM: Knowledge Management for Sales Channels and Contact Centers


InfiniteKM, a cloud (and on-premise)-based sales and service enablement platform, helps organizations’ sales channels and contact centers run smoothly and optimally. The platform has been developed by Infinite Media, and has evolved over the 15 years of experience the vendor has amassed working with some of the best-known brands in the world, such as Xerox, GE Mabe, ScotiaBank, John Hancock

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Infor Lights Up Truck-Lite Europe


Infor recently announced that Truck-Lite Europe, a global provider of lighting, electrical harnessing, and mirror systems for commercial and automotive vehicles, has chosen Infor to implement a common platform across the group. The platform is expected to enable more comprehensive and integrated manufacturing and logistics business processes. Truck-Lite was seeking to improve the visibility of its

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Purchasing CRM for Contact Centers


Every business is in business to generate revenue. The more revenue generated, the happier everyone is. A company’s call center is no different. But how do you manage your call center to run as efficiently and productively as possible? While CRM software will represent an investment when initially implemented, it offers the possibility for a favorable return on investment. See how a CRM solution can benefit your call center.

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