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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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Adrenalin Case Study: MCC PTA India


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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Sales Force Automation (SFA)

Sales Force Automation (SFA) systems help sales and marketing teams with functions related to taking orders, generating proposals or quotes, managing territories, managing partners, and maintaining contact data. Systems often include various levels of analytic and reporting capabilities. 

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Call Center Buyer’s Guide


A call center can be so much more to your enterprise than a costly necessity. By carefully selecting an on-premise contact center solution, your company can boost revenues, retain customers, and discover customer service strengths and weaknesses in the long term. But before making a purchase, do you have the information you need about your current situation? Find out what to ask before you buy.

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Microsoft Sets Date for Windows 8.1 Availability


Microsoft has formally announced that Windows 8.1 will be available on June 26. The announcement coincides with a number of other updates given by Microsoft executives at Computex 2013 in Taipei, Taiwan. The "Start" button, often maligned but now remembered by Windows 8 users as beloved, was not fully introduced, but there are significant enhancements that make the Start Screen and the All Apps

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ASIC Infotech


ASIC INFOTECH PVT LTD. has offices in Mumbai and Baroda (India) and is planning to open offices globally in the coming years, so the company is looking for venture capital funds from private institutions. Its infrastructure and manpower grow as business grows, and shrink once requirements are over, since they employ people on customer projects only. ASIC uses its offices in Baroda and Mumbai as training and meeting facilities, and it uses the Internet as its physical office (as meeting point for its employees), and controls projects via Internet tools (e-mail, chat, video conference, phones, Web sites, etc.) and management tools (CMM, ISO, and 6-Sigma).

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Fusion HCM Customer Reference Roundtable: Zillow and KPMG


Paul Stephen, Sr. Program Manager of IT Operations at Zillow, and John Doel, Principal at KPMG, share lessons learned from Zillow’s Oracle Fusion HCM and Talent Management implementation.

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SafeSoft Solutions


SafeSoft was founded in 2006 and is a privately held software firm, offering an easy-to-use, same-day-deployment cloud contact center solution. SafeSoft has been honored as an Inc. 5000 software company.

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Harvest Solutions


We help companies address business issues related to sales forecasting, opportunity management, marketing automation, contact and activity management, customer service, and management reporting. We a certified consultants for Microsoft CRM, SalesLogix, GoldMine, ACT!, and Crystal Decisions.

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Rising Elephant Creates Euphoria: India's Growing Markets Are a Boon for SCM Vendors


The nature of the organized retailing market in India may present challenges for software providers, but the opportunity to tap into and benefit from this market's huge (and growing) potential can yield sizable returns for supply chain management software vendors.

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Calgoo In-Calendar Marketing


The increasing number of marketing messages consumed by the average person every day is making it harder for businesses to reach their target audiences. Lack of calendar interoperability has made it impossible to place advertising in the calendars of desktop calendar and web calendar users. Find out how delivering in-calendar content, on a purely opt-in basis, can be an effective alternative to e-mail marketing.

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TIBCO Releases Spotfire 4.5-Extending Data Access, Analysis, and Mobile Features


TIBCO, a Palo Alto, California—based provider of a diverse number of business and information technology (IT) software applications, has announced the availability of TIBCO Spotfire 4.5, its business intelligence and analytics platform. This new version contains enhancements in different functional areas. The release of TIBCO Spotfire contains improvements in analysis of big data

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YASU Technologies


YASU Technologies is a leading vendor of BRMS. It is headquartered in Hyderabad, India and has a sales office in Santa Clara, US. Rated 178th in the Technology Fast 500 Asia Pacific 2004 program conducted by the Technology, Media & Telecommunications (TMT) global industry group Deloitte Touche Tohmatsu, YASU has reseller and OEM relationships with different companies in Germany, Australia, Austria, France, Korea, New Zealand, Switzerland, Taiwan, UK and USA, among others.

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Learn the Secrets of Contact Center Success from Experts in the Field


Discover how to raise your contact center's level of efficiency and customer satisfaction in Best Practices for Improving Performance in Your Conta...

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The Profit-minded Contact Center: Building an ROI Case for Customer Interaction Solutions in Financial Services


Today, financial services firms are increasingly focusing on organic growth—forcing contact centers to drive cross-selling efforts as well as strengthen customer relationships. But in order to contribute to profitable growth, they must be able to quickly identify and address customers in a personalized fashion and present offers that are highly relevant. Discover how a customer interaction optimization solution can help.

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SAP Business Communications Management Rapid-deployment Solution for Improved Customer Service


Contact center solutions are often rigid and hardware based, making it difficult and expensive to respond effectively to customer needs. An effective response leverages all of your organization’s expertise to deliver an effective customer experience. This paper discusses a comprehensive solution that provides an advanced, all-IP contact center communications solution.

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Oracle Proud To Be Number Two


Being number two in the advanced planning and scheduling (APS) software market is becoming a coveted prize for old guard ERP vendors.

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