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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 john deere utility cart


CC&B for Telecommunications Industries
Customer care and billing (CC@B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting

john deere utility cart  CC&B telecommunications, CC&B telephony

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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John Deere Dealer Network Engages Employees with Ultimate Software’s UltiPro


RDO Equipment distributes, sells, services, and rents construction and agricultural equipment. The company operates the largest network of John Deere retail stores in the United States, and it also sells Vermeer and Topcon equipment, with customers in more than 60 locations across the US. The company has announced that it is leveraging the UltiPro human capital management (HCM) solution for

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Online M2M Marketplace


There has recently been a surge of interest in Machine-to-Machine (M2M) solutions in the telecommunications industry and beyond. M2M programs are increasingly being evaluated for their potential to deliver top-line results—extending their utility beyond simple operational efficiency initiatives. See how an online M2M marketplace would be an entry strategy for communication services providers in driving M2M adoption.

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Ventyx-Utilities’ One-Stop-Shop Provider?


In 2012, there is still no such thing as a true “total solution provider” for energy and utility companies. These companies just have too many needs across the board that require robust industry-specific functionality and deep domain expertise for a single vendor to satisfy them all. But Ventyx, an ABB company, comes close to the mark. TEC principal analyst P.J. Jakovljevic discusses Ventyx’s strategy with its product marketing team.

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Kognitio Goes Amazon


If there’s any doubt as to whether the potential of big data could be exploited via the cloud, Kognitio has put that to rest. The cloud analytics database provider has announced the immediate availability of its in-memory analytics platform in Amazon Web Services (AWS), via the AWS Marketplace. With this move, Kognitio continues with its plans to bring its in-memory platform to a

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The Strategic Importance of Asset Management Part Three: A New Framework


Managing assets needs to be done in a truly proactive approach, one that ties the management of physical assets to the corporate objectives. The initial momentum to begin the sequence comes from the vision of a future state. This needs to clearly represent the corporate objectives and goals, and expressing how asset management can play a part in achieving these goals.

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SciQuest Consumerizes B2B Commerce


SciQuest, a leading public provider of cloud-based business automation solutions, has announced the next major version of its spend management product suite. The latest version includes a redesigned user interface (UI) with consumer-like features and experiences similar to popular Web sites such as Amazon, Facebook, and LinkedIn. In short, SciQuest is bringing a consumer-like experience to

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Case Study: Accurate and Complete Factory Orders


ABB is a global leader in power and automation technologies that enable utility and industrial customers to improve their performance while lowering their environmental impact. ABB sales staff and partners historically used two different configurator solutions and this resulted in many incomplete factory orders. Furthermore, ABB wanted to make their sales process more efficient by reducing the need for engineering support. Find out how the company benefited by implementing a single configurator solution—Tacton Configurator.

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Server Consolidation through Utility Computing


Server consolidation is a hot topic. As a supplier of enterprise-class servers, Egenera has participated in many consolidation projects, with both customers and prospects. This paper summarizes what we’ve learned about consolidation, and provides a roadmap for driving consolidation in your organization. We answer the question most often asked by our customers: How do we get started?

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Managing Utility Technology and Service Acquisitions in the Smart Grid Age


A disciplined and comprehensive acquisition process is essential for utilities to get the most out of their Smart Grid investments. Know the practical and flexible methodology proven in industries such as telecommunications, high tech, and financial services that can assist utilities in the selection and acquisition of solutions that address current and future operating states to deliver immediate and long-term benefits.

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The Seven Types of Power Problems


Many of the mysteries of equipment failure, downtime, software, and data corruption are the result of a problematic power supply. Compounding the problem is that there is no standardized way to describe power problems. Learn more about common power disturbances, what can cause them, and how to safeguard your critical equipment—all described in Institute of Electrical and Electronics Engineers (IEEE) standard terms.

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