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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 john lovett


InfiniteKM: Knowledge Management for Sales Channels and Contact Centers
InfiniteKM, a cloud (and on-premise)-based sales and service enablement platform, helps organizations’ sales channels and contact centers run smoothly and

john lovett  Xerox, GE Mabe, ScotiaBank, John Hancock, Microsoft, LG, etc., helping companies meet their sales, support, and marketing knowledge management needs. This blog post highlights the main features of the system and outlines the importance of this knowledge management tool for employees in sales and contact centers. The core functionality of the solution consists of the following: highly configurable portals with role-defined views e-libraries with built-in searching and WYSIWYG (What You See Is What You

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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Boston Grape Escape 2010: Vendor’s Announcements Review


Recently, I attended the Grape Escape analyst event in Boston. This was the 10th annual meeting organized by Judith Rothrock’s marketing company to present her clients and announce some news. I had the opportunity to listen and informally talk to software vendors, their clients, and industry analysts in addition to three one-on-one briefings with top managers from UNIT4, SYSPRO, and Meridian

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Workstream Announces Plans to Acquire Leading Human Capital Provider


It seems that there are more and more acquisitions in the area of human capital management (HCM) these days. At the end of 2010, we saw enterprise resource planning (ERP) vendors Epicor acquire Spectrum HR and Lawson Software acquire Enwisen. Now it’s Workstream’s turn. On January 3, 2011, performance and talent management software provider Workstream Inc. announced that it has

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Brio Technology Expands Support for WML and XML


Brio Technology (Nasdaq: BRYO) a provider of business intelligence solutions, announced it is adopting the Wireless Markup Language (WML) and strengthening its use of Extensible Markup Language (XML) as the underlying languages for its entire suite of products. These features will initially be incorporated into Brio.Report 6.0, which is currently in beta testing.

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EAI Vendor CrossWorlds Eases Middleware Customization


CrossWorlds Software, an enterprise application integration vendor, is making it easier for customers to acquire components and utilities with specific functionality. The vendor will create a CrossWorlds Exchange site on a subscription basis, for $50,000 per year with additional fees for some components.

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IBM’s Newest NUMA-Q Server to Handle 64 Intel CPUs


IBM announced its latest NUMA-Q server, the E410. Its ability to house up to 64 Intel CPUs represents a doubling of the “largest” current system, the ES7000 from Unisys, and an eight-times increase over the largest current mainstream Intel offerings from Compaq, Dell, and HP.

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A Spoonful of SugarCRMCase Study and Review of an Open Source CRM Solution


SugarCRM is a rapidly growing open source CRM company with solutions that appeal to a community of enthusiastic users. This study, based on a client who selected the Sugar Sales Professional CRM solution, compares product functionality to the competition and highlights some of SugarCRM's open source business practices.

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TurtleSpice ERP! (Week 2)


The story so far: Mike Chelonia, TurtleSpice’s comptroller, has been tasked to select an ERP system by his CFO. When we asked you what you thought Mike should do next, you voted overwhelmingly in favor of this option: Start learning more about ERP solutions, success stories, failures, and organizational requirements for deploying an ERP solution. Thanks to the (anonymous) reader who

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Is Intentia Truly Industry’s First In Food Traceability?


With the acquisition of 49% of the Norwegian software company Scase, Intentia claims to be the first Enterprise Applications provider to offer an integrated system for origin tracing of food items. The announcement provides potential benefits for the livestock processing industry in the EU, but enterprises that are neither in the processing of livestock nor part of the EU will see limited application.

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Supply Chain Shorts for the Week of June 17, 2013


Technology Evaluation Centers (TEC) brings you a roundup of recent news and happenings from around the supply chain realm. This is not your mother's supply chain news—we try to bring you some news, scoops, and tidbits that we think you may not have caught up with elsewhere. This week: news from Steelwedge, HighJump, TERADATA, Terra Technology, SAP, Camstar, Composite Apps, and, even the "Top 5 e

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The Importance of Software Training: Save Money While Improving Workplace Morale


“Computer rage” is inevitable and costs millions of dollars annually in lost payroll and productivity. Reducing computer rage means investing in employee education and software customization. Increased knowledge and improved software usability eases employee frustration when systems don’t behave as expected. Confident employees can solve issues quickly without disrupting the rest of the workplace, saving time and money.

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