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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 jump start knowledge adventure


How KNOVA Supports and Extends Knowledge-centered Support (KCS)
Today’s support organizations often face the challenge of providing efficient and effective customer service. Without the right tools, it can become an uphill

jump start knowledge adventure  

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Product Lifecycle Management (PLM)

This comprehensive product lifecycle management (PLM) knowledge base models modern product and design-related aspects of PLM for both discrete and process industries. It details product development and portfolio management, manufacturing process management, ideation and requirements management, service data, and regulatory and compliance criteria. This comprehensive knowledge base incorporates the criteria of TEC's other PLM knowledge bases. 

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New Generation of BI Tools More Powerful and Easier to Use


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Mastering SAP CRM Sales: Turn Insights into Action


Knowledge acceleration for customer relationship management (CRM) sales can help you work more effectively with analytics and functions such as billing and orders to ensure efficiency while reducing errors. Learn about software-based courses designed to help sales professionals understand and master the essential functions within CRM sales.

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Uncovering Insight Hidden in Text: How Unstructured Data Analysis Is Helping IT Deliver Knowledge


With business units demanding more access to corporate data, IT is pressured to deliver. Yet current business intelligence (BI) and data warehouse systems only examine specific quantifiable data. Find out how IT professionals can gain a better understanding of how to integrate key information from text-based sources, such as forms, e-mail, blogs, and research into their data warehouse environment to enhance BI.

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KnowledgeWorker


KnowledgeWorker® is an enterprise content management (ECM) solution designed for the mid-market. Accessible via a web browser or MS Office and Outlook, KnowledgeWorker® will give any organization the ability to capture, classify, index, reuse, workflow, publish, collaborate, and archive any information or digital asset. It provides a central repository with a document and records management (EDRMS) system to create and store information in any file format; an e-mail management system to “black box” record and archive all e-mail content; a powerful search and classification engine to find information based on content, attributes or catalogued information; project collaboration to share information, news and tasks with team members; a workflow engine to automate business processes and to move information intelligently around an organization and XML publishing to allow content to be published to intranets, extranets, portals, and web sites.  

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Moxie Software: Handling “Big Knowledge”


As NASA's space shuttle program comes to an end and several baby boomers retire,  it can be unsettling to realize that the knowledge that sent the first man to the moon might be lost forever. But this scenario is occurring quietly all over corporate America. As boomers—one third of America's workforce—are entering their golden years, millions of dollars' worth of irreplaceable knowledge will be

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10 Principles for Knowledge Management Success


Knowledge management (KM) can mean different things to an organization depending upon the nature of the initiative. KM is not a technology or set of methodologies, but a practice or discipline that involves people, processes, and technology. If implemented correctly, a KM initiative can improve the productivity and efficiency of an entire organization. With these ten basic principles, your organization can learn how.

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Facing A Selection? Try A Knowledge-Based Matchmaker Part 3: Comparing Three ERP Vendors


This part illustrates how selecting the right ERP product depends on each client's requirements. Epicor, QAD, and Ramco Systems' rank can change with different sets of client requirements.

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TEC Certified AuraPortal Enriches TEC’s Business Process Management Knowledge Base


TEC is pleased to announce that AuraPortal’s business process management (BPM) solution has recently been certified and joins the ranks of TEC certified BPM systems.You can see TEC's complete profile for AuraPortal here. To obtain TEC certification, AuraPortal completed TEC’s detailed research questionnaire and went through a formal comprehensive product demonstration with TEC analysts. This

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Enterprise Knowledge Workers: Understanding Risks and Opportunities


To do their jobs, knowledge workers use the gamut of media and technologies. However, although the proliferation of new means to locate and access data has multiplied the amount of information available to these workers, it’s also made the efficient dissemination, management, and processing of data more burdensome. Find out more about how collaborative tools are—and aren’t—being used in the information-sharing workplace.

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How to Start and Finish a No-fail Project, Part 1: Fighting Internal Resistance


According to a major IT research firm, less than 20 percent of IT projects are completed on time and on budget. Project management (PM) experts agree that internal resistance is one of the factors that can ruin a project. What does it take to get your people to say “yea” instead of “nay”? Find out other common causes of project failure, and how to encourage your team members to embrace change and communicate better.

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